Top 7 Alternatives to ChatBot.com for Event Planning

Intercom is a multifunctional customer messaging platform that has expanded its capabilities to include AI‑powered chatbots. Known for its robust live‑chat features, Intercom offers event planners a way to engage attendees before, during, and after the event. The platform’s conversational AI can handle ticket inquiries, provide schedule updates, and guide users through registration steps. Intercom’s visual builder lets users design chatbot flows with drag‑and‑drop blocks, while its API and integrations connect the bot to calendar services, ticketing platforms, and analytics tools. Intercom’s AI bots are powered by a mix of rule‑based logic and natural language understanding, allowing for real‑time responses to common event questions. The platform also offers a Knowledge Base feature that automatically surfaces help articles, which can be curated to reflect event FAQs. For event organizers, this means that attendees can get instant answers to questions about venue locations or speaker credentials without needing to reach out to support. Pricing for Intercom’s Messenger product starts at $39/month for a basic plan, with higher tiers ($79/month and $159/month) adding more advanced features such as custom bots, advanced segmentation, and additional agent seats. Intercom’s enterprise plans can go beyond $1,000/month depending on the number of contacts and features. Intercom’s strengths include its deep integration ecosystem, strong analytics dashboards, and excellent support for multi‑channel communication. However, the platform’s pricing can become prohibitive for smaller event teams, and the AI capabilities are less advanced than those found in newer, dedicated chatbot builders. Event planners who already use Intercom for customer engagement will find it convenient to add event‑specific bots, but those seeking a more focused, AI‑centric solution might want to explore other options.

Drift has positioned itself as a conversational marketing platform that blends chatbots with sales automation. For event planners, Drift’s AI bots can help capture leads, schedule meetings with speakers, and provide instant answers to common event questions. The platform offers a visual flow builder that uses a conversational UI to design interactions, and it integrates with popular CRMs like Salesforce and HubSpot. Drift’s bots can be embedded on event websites or landing pages, allowing attendees to engage with the chatbot in real time. Drift’s AI features include natural language understanding that can interpret attendee intent and route conversations to the appropriate resources or human agents. The platform also provides a Knowledge Base that can surface articles about event logistics, speaker bios, or ticket pricing. For larger events, Drift’s ability to route conversations to human agents and schedule follow‑up meetings can help maintain high engagement levels. Pricing for Drift starts at $400/month for the Essentials plan, with higher tiers ($800/mo and $2,000/mo) adding more seats, advanced bot capabilities, and deeper integration options. Drift’s higher price point reflects its target audience of enterprise sales teams. While Drift excels in lead generation and sales automation, its focus on marketing and sales may make it less ideal for purely informational event bots. Additionally, the cost can be a barrier for small to mid‑size events. Event planners who need robust lead capture and integration with their existing sales pipeline may find Drift a valuable tool, but those seeking a lighter, more affordable solution may prefer alternatives.

ManyChat is a popular chatbot platform that specializes in building conversational experiences on Facebook Messenger, Instagram, SMS, and web chat. ManyChat’s visual drag‑and‑drop builder allows event planners to create automated flows for ticket sales, event reminders, and FAQs. The platform supports integration with e‑commerce platforms such as Shopify and WooCommerce, enabling the bot to process payments and manage inventory for event merchandise. ManyChat’s strengths lie in its multi‑channel support, allowing event attendees to interact with the bot on the platform they prefer. The platform also offers broadcasting features, so organizers can send mass updates or promotion messages to all subscribers. While ManyChat does not have a dedicated Knowledge Base component, it can pull data from external sources via webhooks, allowing for dynamic content delivery. Pricing for ManyChat ranges from a free tier (limited features) to a Pro plan at $10/month per 1,000 subscribers and a Growth plan at $25/month per 1,000 subscribers, depending on the number of contacts. ManyChat is ideal for events that rely heavily on social media engagement or want to leverage SMS notifications. However, the platform’s focus on Facebook Messenger may limit its reach for attendees who prefer web chat. Additionally, the free tier is quite restrictive, and the paid plans can become expensive as subscriber counts grow. Event planners looking for a low‑cost, social‑media‑centric bot may find ManyChat valuable, but those needing deeper AI or knowledge‑base integration might need to supplement with additional tools.

Tidio combines live‑chat and chatbot functionalities into a single platform, making it a versatile choice for event organizers who need instant support and automated responses. The platform offers a visual chatbot builder that lets users create flows using pre‑built blocks, and it integrates with e‑commerce platforms like Shopify, WooCommerce, and BigCommerce for ticket sales. Tidio’s AI bot can answer FAQs, provide event schedules, and collect attendee data for follow‑up. Tidio also supports email and Messenger integration, allowing event planners to engage attendees across multiple touchpoints. The platform includes a Knowledge Base feature that can surface help articles and FAQs, and it offers real‑time notifications for new messages. For small events, Tidio’s free plan supports up to five chat agents and 500 chats per month, which can be sufficient for low‑volume use cases. Pricing for Tidio starts at $18/month for the Basic plan, $28/month for the Premium plan, and $48/month for the Enterprise plan. Each tier increases the number of chat agents, integrations, and advanced AI features. Tidio’s strengths lie in its all‑in‑one approach, combining live chat with AI, and its integration with popular e‑commerce platforms. However, the AI capabilities are relatively basic compared to dedicated chatbot builders, and the platform’s visual editor is less flexible than some competitors. Event planners who need a simple, cost‑effective solution that blends live chat and AI will appreciate Tidio, but those requiring advanced AI or custom branding may want to consider other options.

MobileMonkey is a chatbot platform focused on marketing automation across web chat, Facebook Messenger, SMS, and email. The platform offers a visual flow builder that allows event planners to set up automated sequences for ticket reminders, event updates, and lead capture. MobileMonkey’s bots can handle simple FAQ responses and can be integrated with e‑commerce platforms to process ticket purchases. The platform includes a built‑in Knowledge Base that can store articles and FAQs, and it offers broadcasting features to send updates to all attendees. MobileMonkey also provides analytics dashboards to track engagement rates, click‑throughs, and conversion metrics. Pricing for MobileMonkey is tiered: the Starter plan is free (limited to 1,000 contacts), the Pro plan costs $49/month (unlimited contacts), and the Enterprise plan is available on request. The free tier is suitable for small events, but the Pro plan’s contact‑based pricing can become expensive as attendee lists grow. MobileMonkey’s strengths are its cross‑channel reach and marketing automation features, making it useful for events that rely on social media and email communication. However, the platform’s AI is primarily rule‑based, and it lacks advanced knowledge‑base or long‑term memory features. Event planners who need a marketing‑focused chatbot with multi‑channel support may benefit from MobileMonkey, but those seeking deep AI integration might need additional tools.

Zoho SalesIQ is a customer engagement platform that offers live chat, visitor tracking, and chatbot capabilities. The chatbot feature can be configured using a visual builder and integrated with Zoho’s CRM, allowing event planners to capture attendee information and sync it with their existing sales or marketing databases. Zoho SalesIQ can also be embedded on event websites, and its AI bot can answer FAQs, provide schedule updates, and direct attendees to relevant resources. Zoho SalesIQ’s strengths include its integration with the broader Zoho ecosystem, detailed visitor analytics, and the ability to trigger actions based on visitor behavior. The platform also offers a Knowledge Base feature that can surface help articles to users. Pricing for Zoho SalesIQ starts at $15/month for the Basic plan, with the Standard plan at $30/month and the Enterprise plan at $60/month. All plans include unlimited chat agents, but higher tiers unlock advanced analytics, AI chatbots, and integration options. For event planners who already use Zoho CRM or other Zoho products, SalesIQ provides a seamless experience. However, the platform’s AI chatbot is less advanced than dedicated AI builders, and the visual editor does not offer the same level of brand customization as some competitors. Overall, Zoho SalesIQ is a solid choice for teams invested in the Zoho ecosystem looking for a unified live chat and chatbot solution.