Top 7 Alternatives to HubSpot Chatbot for Gyms & Fitness

Intercom is a well‑established customer messaging platform that blends live chat, bots, and help desk features into a single dashboard. Designed to streamline communication across multiple channels—including web, mobile, and in‑app messages—Intercom’s chatbot module uses guided conversations to qualify leads, book appointments, and offer product recommendations. For gyms, the platform can be tailored to handle class sign‑ups, membership inquiries, and scheduling confirmations. Intercom also integrates natively with popular CRM and email marketing tools, allowing you to push chat data straight into your existing sales pipeline. Its automation engine supports rules and triggers based on user behavior, ensuring that the right content reaches the right member at the right time. Although Intercom is not a dedicated fitness solution, its robust feature set and extensive integrations make it a strong contender for studios that already rely on Intercom for other customer touchpoints. The platform offers a free trial and a pricing structure that starts at $39/month for the Sales Hub Starter plan, which includes basic chat and bot functionality. For more advanced features—such as AI chat, custom automation, and deeper analytics—prices climb to $79/month and beyond.

ManyChat is a popular no‑code chatbot builder that shines on Facebook Messenger, SMS, and Email. Its drag‑and‑drop interface makes it simple to create conversational flows that can handle everything from class promotions to membership renewals. ManyChat’s built‑in broadcasting features allow gym owners to send targeted messages to specific segments—such as new sign‑ups or members who haven’t attended in a while—boosting re‑engagement. The platform also offers a powerful automation engine that can trigger actions like adding users to a CRM, sending follow‑up emails, or integrating with e‑commerce platforms. For fitness studios that rely heavily on social media outreach, ManyChat’s native Facebook integration is a major draw. Pricing starts with a free tier that supports basic chat and up to 200 contacts. The Pro plan costs $10/month (billed annually) and unlocks unlimited contacts, SMS support, and advanced automation. The Premium plan at $50/month adds additional features like live chat, API access, and custom branding.

Chatfuel is another leading no‑code platform focused on building chatbots for Facebook Messenger. Its visual flow builder and AI modules allow fitness businesses to create conversational experiences that can answer FAQs about class schedules, membership pricing, or nutrition advice. Chatfuel’s built‑in analytics track user engagement metrics, while its integration options let you connect the bot to CRMs, email services, and e‑commerce platforms like Shopify. For gyms, the platform can be set up to automatically enroll new members into email sequences or trigger SMS reminders for upcoming classes. Chatfuel offers a free plan with basic features and a Pro plan priced at $15/month (billed annually) that unlocks advanced AI, custom branding, and increased user limits. The Premium tier at $50/month adds additional business features such as live chat and API access.

Tidio blends live chat and chatbot functionality into a single, lightweight solution that can be embedded on any website or mobile app. The platform’s drag‑and‑drop chatbot builder lets fitness studios set up automated responses for common questions—such as class times, pricing, or membership benefits—while the live chat feature allows staff to step in for more complex queries. Tidio also supports email, WhatsApp, and Facebook Messenger, giving gyms a multi‑channel presence without a hefty price tag. The AI chatbot can be trained on your own content, ensuring that answers remain relevant to your brand’s voice. Tidio offers a free plan that supports unlimited chats and a 100‑user limit. The Premium plan costs $18/month (billed annually) and adds features like custom branding, advanced chatbot analytics, and priority support. The Business plan at $29/month includes additional automation and API access.

Drift is a conversational marketing platform that focuses on real‑time chat, meeting scheduling, and sales qualification. Its AI chatbots can answer product questions, collect contact information, and schedule live meetings with sales reps—features that can translate well to gyms that want to book private training sessions or group classes. Drift’s integration with Salesforce, HubSpot, and other CRMs ensures that captured leads flow directly into your sales pipeline. The platform also offers a robust analytics suite that tracks engagement, conversion rates, and chatbot performance. Pricing for Drift starts at $400/month for the Essentials plan, which includes live chat, AI chatbot, and basic integrations. Higher tiers—Pro and Enterprise—provide advanced features like custom branding, additional integrations, and dedicated support.

Freshchat is a modern live‑chat and messaging platform that blends AI-powered chatbots, a knowledge base, and multi‑channel support into a single interface. For fitness businesses, the bot can handle routine inquiries about class schedules, membership pricing, and trainer availability while the live chat feature lets staff intervene when needed. Freshchat’s AI module can be trained on your own FAQs, ensuring that answers stay aligned with your brand’s tone. The platform also offers a knowledge‑base widget, allowing members to find answers on their own before reaching out. Freshchat is part of the Freshworks suite and integrates seamlessly with Freshsales, Freshdesk, and other Freshworks products. Pricing starts at $15/month for the Blossom plan, which includes chat, AI, and knowledge‑base features. The Garden plan at $30/month adds advanced automation and reporting.