Top 7 Alternatives to HubSpot Chatbot for Pharmacies

AIQLabs specializes in custom AI chatbot solutions for the healthcare sector, with a distinct focus on pharmacies. Developed by a marketing agency out of Halifax, Nova Scotia, the platform offers pharmacy‑specific chatbots that handle refills, adherence reminders, and medication queries while maintaining strict HIPAA compliance. Clients can integrate the chatbot with Electronic Health Record (EHR) systems and pharmacy management software, ensuring that patient data remains secure and audit‑ready. AIQLabs’ chatbots are designed to run 24/7, freeing pharmacy staff from routine administrative tasks and allowing them to focus on patient counseling. Key differentiators include secure data handling, HIPAA‑compliant architecture, and the ability to embed the chatbot on any website. AIQLabs also provides a suite of pre‑built pharmacy templates that can be customized with the client’s branding. While the platform does not offer a no‑code visual editor, it compensates with deep integration capabilities and a focus on compliance that is essential for healthcare organizations. Pricing information is not publicly listed; interested parties are encouraged to contact AIQLabs for a tailored quote.

DocsBot positions itself as a versatile AI chatbot platform that is particularly well‑suited to the pharmacy sector. By leveraging AI to handle patient inquiries, promote health education, and streamline administrative tasks, DocsBot delivers a comprehensive solution that can be integrated into existing pharmacy workflows. Its AI engine is tailored to pull information from a wide range of documents, ensuring that patients receive accurate, up‑to‑date answers regarding medications, side effects, and dosage instructions. DocsBot emphasizes its SOC 2 Type II certification, indicating a high level of security and data protection—an essential requirement for healthcare applications. The platform is capable of handling a variety of pharmacy use cases, including patient education, prescription refills, and health promotion. While DocsBot does not provide a no‑code visual editor, it offers flexible integration options for websites and existing systems. Pricing details for DocsBot are not publicly disclosed. Potential customers should reach out to the company for a quote.

ProProfsChat offers a comprehensive live‑chat and chatbot solution that is suitable for pharmacies looking for a flexible, feature‑rich platform. The service includes a web‑based live chat widget that can be embedded with a single line of code, along with a suite of customization options such as color schemes, fonts, and chat invitation triggers. ProProfsChat supports automated greetings, canned responses, and proactive chat invitations to engage visitors proactively. The platform also provides intelligent routing, allowing conversations to be directed to the appropriate staff member or department. ProProfsChat’s robust customization and integration capabilities make it a solid choice for pharmacies that need a user‑friendly chat interface without diving into complex code. It offers both free and paid plans, with the paid tiers unlocking additional features such as advanced reporting and multi‑agent support. Pricing starts with a free tier, while paid plans range from $15 to $49 per month depending on the number of agents and features.

Averroes is a cutting‑edge AI platform that has gained traction in the pharmaceutical industry. Known for its ability to support quality control, drug discovery, and supply‑chain optimization, Averroes offers AI‑powered tools that enable pharmacies and pharma companies to reduce risk and accelerate development cycles. The platform’s AI models are trained on extensive biomedical datasets, allowing them to provide insights into drug interactions, safety profiles, and regulatory compliance. While Averroes focuses on high‑level pharmaceutical R&D, it also offers a chatbot interface that can answer patient‑level questions, support compliance checks, and provide educational content. The platform is designed with a high degree of security and is compliant with industry regulations, making it suitable for sensitive data handling. Pricing for Averroes is not publicly disclosed; interested pharmacies should contact the sales team for a custom quote.

Eesel is an AI platform that offers a broad range of products, including AI chatbots, internal chat, email writers, and copilot tools. For pharmacies, Eesel’s AI chatbot can be embedded on a website to provide instant answers to common questions, while the AI internal chat can support staff training and internal knowledge sharing. The platform supports integrations with over 100 external applications, including Shopify, Zendesk, and Slack, enabling pharmacies to connect their existing systems with AI workflows. Eesel’s emphasis on modular AI tools allows businesses to pick and choose the components that fit their needs. The platform also offers a dedicated AI email writer that can draft responses and support ticket replies, which can be useful for pharmacies handling patient inquiries via email. Pricing details are not publicly listed; potential customers should reach out for a personalized quote.

Chatbot.com offers a user‑friendly platform for building and deploying AI chatbots across various channels. The service includes a drag‑and‑drop builder, pre‑built templates, and support for integrating with popular CRM systems. Pharmacies can use Chatbot.com to create custom chat flows that guide patients through medication queries, refill requests, and appointment scheduling. The platform supports embedding chat widgets on any website with a simple script, and it offers analytics dashboards to monitor conversation performance. While it does not provide a specialized pharmacy template, its flexibility and the ability to connect with external APIs make it a viable option for pharmacies that need a quick, no‑code solution. Chatbot.com offers several pricing tiers, starting at $19/month for a single agent and scaling up to $199/month for enterprise plans.