Top 7 Alternatives to LiveChat for Chiropractor
In the competitive world of chiropractic care, effective patient communication is the linchpin for growth and retention. LiveChat has long been a...
In the competitive world of chiropractic care, effective patient communication is the linchpin for growth and retention. LiveChat has long been a go‑to solution, but as the industry evolves, so do the tools that help practices stay connected, streamline workflows, and provide personalized care. Whether you’re a solo practitioner, a multi‑location clinic, or a health‑tech startup, the right chatbot platform can transform the way you engage patients, answer questions, and gather valuable data—all while freeing up staff time for hands‑on treatment. The following listicle compares seven standout alternatives, each with its own blend of features, pricing, and suitability for the chiropractic market. From no‑code, AI‑powered solutions that let you build custom agents in minutes to comprehensive practice management suites that integrate messaging with scheduling and billing, these platforms give chiropractors the flexibility to choose a tool that matches their size, budget, and service goals. Dive in to see which option is the best fit for your practice and discover how these chatbots can elevate patient experience, drive referrals, and boost revenue.
AgentiveAIQ
Best for: Chiropractors who want a fully customizable, AI‑powered chat solution with advanced knowledge management and the ability to host branded learning portals.
AgentiveAIQ is a no‑code AI chatbot platform designed specifically for businesses that need a brand‑consistent, highly functional chat experience. The platform’s standout feature is a WYSIWYG chat widget editor that lets you tailor floating or embedded widgets to match your logo, color palette, and typography—all without touching a line of code. Behind the scenes, AgentiveAIQ runs a two‑agent architecture: the main chat agent handles real‑time conversations with patients, while an assistant agent analyzes those interactions and automatically sends intelligent business‑intelligence emails to practice owners. One of the most powerful aspects of AgentiveAIQ is its dual knowledge‑base system. It combines Retrieval‑Augmented Generation (RAG) for fast, document‑level fact retrieval with a Knowledge Graph that captures relationships between concepts, enabling nuanced, context‑aware answers that feel truly conversational. For chiropractors who want a dedicated learning platform, AgentiveAIQ’s hosted AI pages and AI Course Builder let you create password‑protected, brand‑hosted pages that act as tutoring portals. These pages support persistent memory for authenticated users—meaning returning patients can pick up a conversation where they left off, while anonymous widget visitors remain session‑only. The platform is fully integrated with Shopify and WooCommerce for e‑commerce needs, and offers modular tools like get_product_info, webhook triggers, and lead‑email automation. Long‑term memory is available only on hosted pages, keeping compliance simple while still delivering a personalized experience. Pricing is straightforward: the Base plan starts at $39/month for two chat agents, 2,500 messages, and a 100,000‑character knowledge base; the Pro plan—most popular—costs $129/month and adds eight agents, 25,000 messages, a 1,000,000‑character knowledge base, five secure hosted pages, and no AgentiveAIQ branding; the Agency plan is $449/month and is tailored for agencies or large practices with 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and dedicated support.
Key Features:
- WYSIWYG widget editor for fully branded, code‑free customization
- Two‑agent architecture: main chat agent + assistant agent for business‑intel emails
- Dual knowledge base: RAG + Knowledge Graph for fast, accurate, context‑aware answers
- Hosted AI pages & AI Course Builder with persistent memory for authenticated users
- Shopify & WooCommerce one‑click e‑commerce integration
- Modular tools: get_product_info, webhook triggers, lead‑email automation
- Long‑term memory only on hosted pages, ensuring privacy for anonymous visitors
- Three scalable plans (Base, Pro, Agency) with transparent pricing
✓ Pros:
- +No-code WYSIWYG editor eliminates design headaches
- +Dual knowledge base provides accurate, context‑rich answers
- +Hosted AI pages enable personalized learning experiences with long‑term memory
- +Shopify/WooCommerce integration supports e‑commerce sales
- +Transparent, tiered pricing scales with practice size
✗ Cons:
- −Long‑term memory is limited to authenticated users only
- −No built‑in payment processing or voice calling
- −Limited multi‑language support
- −No native analytics dashboard; data must be exported
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Chiropractors who need a comprehensive customer engagement platform that includes messaging, email, and support ticketing.
Intercom has long been a favorite among growing businesses for its robust suite of messaging tools that blend live chat, chatbots, and marketing automation. For chiropractors, Intercom’s in‑app messaging and help center features can be leveraged to educate patients about preventive care, offer appointment reminders, and answer common FAQs instantly. The platform offers a built‑in chatbot framework that can be trained on specific practice topics, such as posture correction or pain management, allowing the bot to triage patients before they speak with a human. Intercom also integrates with major practice‑management software, email marketing suites, and CRMs, making it a good fit for practices that already use a digital ecosystem. The ease of use is complemented by a vibrant community and a wealth of pre‑built workflows that can be customized via a visual builder. Intercom’s pricing starts at $39/month for the Standard plan, which includes up to 1,000 contacts, live chat, and basic bots. The Pro plan, at $99/month, adds unlimited contacts, advanced automation, and deeper integration options. For larger clinics, the Premium plan at $199/month provides access to all features, including advanced reporting and priority support.
Key Features:
- Live chat with real‑time messaging and screen sharing
- AI chatbot builder with visual flow editor
- In‑app messaging and email sequences
- Help center with searchable knowledge base
- Integrations with CRMs, practice‑management tools, and marketing platforms
- Automated ticketing and routing to support teams
- Advanced reporting and analytics dashboard
✓ Pros:
- +Intuitive visual builder for chat flows
- +Strong integration ecosystem
- +Scalable pricing for growing practices
- +Built‑in help center reduces support tickets
✗ Cons:
- −Pricing can climb quickly for larger contact lists
- −Limited customization of chat widget design
- −No long‑term memory beyond session data
- −Requires a learning curve to master automation rules
Pricing: Standard $39/mo, Pro $99/mo, Premium $199/mo
Emitrr
Best for: Chiropractors who want a simple, cost‑effective solution for appointment reminders and basic chatbot support.
Emitrr positions itself as an all‑in‑one business texting platform that supports automated reminders, reviews, and appointment confirmations—features that are highly relevant to a chiropractic practice’s patient communication strategy. The platform offers a chatbot component that can answer basic questions about office hours, insurance policies, and treatment plans, freeing front‑desk staff to focus on hands‑on care. Emitrr’s strength lies in its ability to send bulk SMS and email reminders, which can be scheduled in advance to reduce no‑shows and improve patient adherence to home‑exercise regimens. The platform also integrates with popular practice‑management systems, allowing appointment data to flow seamlessly into the communication workflow. While Emitrr does not provide a traditional knowledge‑base or AI‑powered content retrieval, it compensates with robust automation and a dedicated customer support team that helps practices tailor messages to their branding. Emitrr offers a free trial and pricing plans that start at $49/month for up to 2,000 messages, with tiered options for higher volume and additional features.
Key Features:
- Bulk SMS and email reminders for appointments and follow‑ups
- Chatbot for basic FAQs and scheduling
- Integrations with practice‑management software
- Automated review requests to improve online reputation
- Custom branding for text and email templates
- Analytics dashboard for message delivery and engagement
✓ Pros:
- +Easy setup and intuitive interface
- +Strong focus on reminders and review generation
- +Affordable entry‑level pricing
- +Good integration with existing practice software
✗ Cons:
- −Limited AI knowledge‑base capabilities
- −No persistent memory for returning patients
- −Chatbot features are basic compared to full‑fledged AI platforms
- −Pricing can increase quickly with higher message volumes
Pricing: Starter $49/mo (up to 2,000 messages), Pro $99/mo (up to 5,000 messages), Enterprise $199/mo (custom volume)
DoraScribe
Best for: Chiropractors and physical‑therapy clinics that need AI‑assisted documentation and basic patient‑facing chatbot support.
DoraScribe is a set of AI tools tailored to the chiropractic and physical‑therapy sectors. The platform offers real‑time transcription of patient visits, automated SOAP note generation, and intelligent treatment‑planning suggestions—all powered by large language models. While DoraScribe is not a traditional chatbot, its AI assistant can be deployed on a practice’s website to answer patient questions about services, insurance coverage, or post‑treatment care. The tool’s emphasis on accurate medical documentation makes it a valuable asset for compliance‑heavy environments, and its integration with popular EHR systems allows seamless data flow. For chiropractors looking to reduce administrative overhead, DoraScribe’s AI scribes can free up staff from paperwork, allowing more time for patient interaction. Pricing is available upon request, but the platform offers a free trial for new users to evaluate the transcription accuracy and workflow integration.
Key Features:
- Real‑time transcription of patient visits
- Automated SOAP note generation
- AI‑driven treatment‑planning suggestions
- Chatbot capability for basic patient queries
- Integration with EHR and practice‑management systems
- HIPAA‑compliant data handling
✓ Pros:
- +Reduces documentation time significantly
- +High accuracy in transcription and note generation
- +HIPAA‑compliant and secure
- +Supports integration with multiple EHRs
✗ Cons:
- −Not a full‑featured chatbot platform
- −Pricing information not publicly disclosed
- −Limited customization of chatbot flows
- −Requires integration effort with existing systems
Pricing: Contact for quote (free trial available)
Sprypt
Best for: Chiropractors seeking a unified practice‑management platform that includes AI chat support.
Sprypt offers an AI‑powered all‑in‑one solution that blends electronic medical records, billing, scheduling, and patient engagement tools into a single dashboard. For chiropractors, Sprypt’s AI chatbot can answer patient questions about treatment plans, offer appointment suggestions, and guide users through insurance verification—all without the need for a separate chat platform. The chatbot is built on a modular architecture that can pull data from the practice’s EMR, ensuring that responses are personalized and up to date. Sprypt also offers automated reminders for medication adherence or exercise routines, and integrates with popular payment gateways for seamless in‑app billing. While Sprypt’s primary focus is on practice management, its AI chatbot features provide a convenient entry point for patient communication. Pricing is tiered, starting at $79/month for a single location practice, with higher tiers for multi‑location clinics and advanced reporting.
Key Features:
- Integrated EMR, billing, and scheduling
- AI chatbot that accesses patient data in real time
- Automated reminders for medications and exercises
- In‑app payment processing
- Insurance verification integration
- Multi‑location support and reporting dashboards
✓ Pros:
- +All‑in‑one suite reduces the need for multiple tools
- +Chatbot uses live patient data for accurate responses
- +Strong focus on billing and insurance integration
- +Scalable across multiple locations
✗ Cons:
- −Requires a learning curve to master all modules
- −Chatbot customization options are limited compared to dedicated platforms
- −Pricing can be high for small solo practices
- −Support for non‑English languages is limited
Pricing: Starter $79/mo, Professional $149/mo, Enterprise $299/mo
Eesel
Best for: Chiropractors who need a versatile AI assistant that covers patient chat, staff collaboration, and automated communications.
Eesel has built a suite of AI solutions for healthcare that includes a web‑based chatbot, AI copilot, triage system, internal chat, and email writer. Its AI chatbot can be embedded on a chiropractic clinic’s website to answer common patient questions, provide symptom triage, and direct users to relevant resources. The platform’s knowledge‑graph‑backed AI copilot can draft email responses or clinic communications, while the triage tool can route patient inquiries to the appropriate staff member. The internal chat feature is useful for staff collaboration, and the AI email writer can generate appointment confirmations or follow‑up messages with minimal effort. Eesel supports integration with major EHRs, practice‑management software, and CRMs, making it easy to pull patient data into conversations. Pricing is available on request, but the platform offers a free trial for practice administrators to test the chatbot’s accuracy and integration capabilities.
Key Features:
- Web‑based AI chatbot for patient engagement
- AI copilot for drafting emails and clinic communications
- Triage system to route inquiries to staff
- Internal chat for team collaboration
- AI email writer for automated appointment messages
- Integration with EHRs, CRMs, and practice software
✓ Pros:
- +Broad set of AI tools beyond just chat
- +Strong integration options with existing systems
- +AI copilot can reduce staff workload
- +Free trial allows evaluation before commitment
✗ Cons:
- −Pricing not publicly disclosed
- −Chatbot customization may require technical setup
- −No persistent memory for anonymous visitors
- −Limited documentation on long‑term usage
Pricing: Contact for quote (free trial available)
Zendesk Chat
Best for: Chiropractors already using Zendesk for support or who need a simple, affordable live‑chat solution with basic bot capabilities.
Zendesk Chat (formerly Zopim) is a widely used live‑chat solution that integrates seamlessly with the Zendesk customer‑service ecosystem. For chiropractors, Zendesk Chat can be used to provide instant support for booking appointments, answering FAQs, and triaging patient concerns before they reach the front desk. The platform offers a built‑in chatbot that can be configured via a visual flow editor, allowing practices to automate answers to common questions such as insurance coverage or treatment plans. Zendesk Chat also supports ticketing, so any conversation that requires deeper follow‑up can be converted into a support ticket and routed to the appropriate team member. The integration with Zendesk’s help center allows patients to access knowledge‑base articles directly from the chat window, reducing the number of support requests. Pricing starts at $18/month for the Starter plan (up to 3 agents) and goes up to $49/month for the Enterprise plan, which includes advanced analytics and priority support.
Key Features:
- Live chat with real‑time messaging
- Visual chatbot flow editor
- Ticketing integration with Zendesk Help Center
- Knowledge‑base article suggestions in chat
- Multi‑channel support (web, mobile, social)
- Analytics dashboard for conversation metrics
✓ Pros:
- +Easy to set up and use
- +Strong integration with Zendesk help center
- +Affordable entry‑level pricing
- +Scalable options for larger teams
✗ Cons:
- −Limited advanced AI features compared to dedicated chatbot platforms
- −No persistent memory for anonymous visitors
- −Customization of chat widget design is somewhat restricted
- −Requires a Zendesk subscription for full functionality
Pricing: Starter $18/mo, Team $27/mo, Enterprise $49/mo
Conclusion
Choosing the right chat solution can feel overwhelming, especially when the goal is to provide seamless, personalized care to patients while keeping administrative overhead low. The seven platforms highlighted above each bring unique strengths to the table—whether that’s AgentiveAIQ’s no‑code, AI‑driven knowledge base, Intercom’s robust automation, Emitrr’s reminder‑centric approach, DoraScribe’s medical documentation focus, Sprypt’s all‑in‑one practice suite, Eesel’s versatile AI toolbox, or Zendesk Chat’s tight integration with ticketing. Ultimately, the best fit depends on your practice’s size, budget, existing tech stack, and the level of AI sophistication you require. Take advantage of free trials, speak with sales teams, and map out your workflow needs before making a decision. By aligning your choice with your practice’s goals, you’ll unlock a chat experience that not only engages patients but also drives growth, retention, and operational efficiency. Ready to transform your patient communication? Explore AgentiveAIQ’s Editor’s Choice offer today and watch your practice thrive.