Top 7 Alternatives to ManyChat for Resorts

Chatfuel is a widely used chatbot builder that focuses on Facebook Messenger and Instagram, but it also supports web widgets. The platform offers a visual flow builder that lets users create conversational paths without coding, making it accessible to marketing teams. Chatfuel’s strengths lie in its integration with social media advertising and its ability to capture leads through forms that feed directly into CRMs like HubSpot and Mailchimp. For resorts, Chatfuel can be used to answer booking questions, suggest nearby attractions, and collect feedback post‑stay. However, the platform’s customization options are more limited compared to WYSIWYG editors; while you can change colors and add images, deeper styling changes require CSS tweaks. Pricing starts with a free tier that supports a limited number of subscribers, and the Pro plan is $15/month for up to 2,000 subscribers, scaling to $99/month for 10,000 subscribers. Chatfuel does not natively support a persistent memory layer beyond the current conversation, and it lacks built‑in e‑commerce or course hosting features.

MobileMonkey positions itself as a cross‑channel chatbot platform that unifies Facebook Messenger, SMS, and web chat into a single interface. It provides a drag‑and‑drop builder for creating conversational flows and includes marketing automation tools such as drip campaigns and audience segmentation. For hospitality, MobileMonkey can streamline booking inquiries, upsell packages, and send post‑stay surveys. The platform offers a chatbot widget that can be embedded on any website, but customization is somewhat limited compared to a full WYSIWYG editor; you can change colors and add images, but advanced styling requires custom CSS. MobileMonkey’s pricing features a free plan with basic functionality and a paid plan at $49/month for unlimited subscribers and advanced automation. It does not provide a dual knowledge base or persistent memory for authenticated users, and e‑commerce integration is handled through third‑party connectors.

Landbot is a conversational platform that emphasizes a visual builder and interactive design. It allows users to create web chatbots that look like native web interfaces using a drag‑and‑drop editor. Landbot supports integration with Google Sheets, HubSpot, and Zapier, enabling data collection and workflow automation. For resorts, Landbot can be used to handle booking inquiries, recommend amenities, and gather feedback. However, while the visual editor is powerful, it is not a full WYSIWYG design tool for brand-specific themes; you can adjust colors and fonts, but deeper styling requires custom CSS. Pricing starts at $30/month for the Starter plan (up to 5,000 conversations per month) and scales to $249/month for the Enterprise plan. Landbot does not offer a dual knowledge base or persistent memory beyond the current conversation; it also lacks built‑in e‑commerce or AI course hosting.

Flow XO is a chatbot platform that supports multiple channels including Facebook Messenger, Slack, Telegram, and web widgets. It offers a visual flow editor, natural language processing, and a bot marketplace for pre‑built integrations. For resorts, Flow XO can handle booking queries, provide local attraction suggestions, and send confirmation emails. The platform’s pricing begins with a free tier for up to 500 messages per month and a paid plan at $19/month for 30,000 messages, scaling to $199/month for 300,000 messages. While Flow XO provides a decent set of automation features, it does not offer a WYSIWYG widget editor for brand‑specific styling, nor does it have a dual knowledge base. Persistent memory is limited to short‑term session context.

Botsify is a chatbot solution that focuses on customer support and lead generation across web, Facebook Messenger, and WhatsApp. It features a visual drag‑and‑drop builder, pre‑built templates, and AI-powered natural language understanding. For resorts, Botsify can automate booking inquiries, recommend room packages, and collect guest feedback. The platform offers integrations with Zapier, Twilio, and various CRMs. Pricing starts with a Starter plan at $50/month (up to 500,000 messages) and a Business plan at $200/month (unlimited messages). Botsify does not include a WYSIWYG editor for brand‑specific styling beyond basic color changes, nor does it provide a dual knowledge base or persistent memory on hosted pages. It also lacks built‑in e‑commerce integration.

Octane AI specializes in e‑commerce chatbot solutions for Shopify, assisting businesses with product recommendations, cart recovery, and customer support. Its conversational interface is integrated directly into Shopify stores via a JavaScript snippet, making it straightforward to embed on any website that uses Shopify. For resort websites that also run a Shopify store for merchandise or booking packages, Octane AI can provide real‑time product suggestions and upsell offers. The platform offers a visual flow builder, automated email triggers, and integration with email marketing tools. Octane AI’s pricing is tiered based on the number of active customers: a Starter plan at $49/month for up to 1,000 customers, a Standard plan at $99/month for up to 5,000 customers, and a Pro plan at $199/month for up to 20,000 customers. Octane AI focuses on e‑commerce and does not provide a dual knowledge base, persistent memory, or AI course hosting.