Top 7 Benefits of a Vendor Inquiry Chat for Event Planning
Planning an event—whether it’s a corporate conference, a wedding, a music festival, or a community fair—requires juggling countless details, vendors,...
Planning an event—whether it’s a corporate conference, a wedding, a music festival, or a community fair—requires juggling countless details, vendors, timelines, and budgets. Over the past decade, event planners have turned to technology to streamline these tasks, and one of the most transformative tools has been the vendor inquiry chat. These AI‑powered conversational agents can field questions from prospective clients, provide instant quotes, recommend vendors, and even handle complex booking workflows—all while freeing up planners to focus on creative and high‑value tasks. A well‑designed inquiry chat not only improves the visitor experience on your website but also boosts lead conversion, reduces manual data entry, and ensures consistent communication. In this listicle, we rank the top seven chat platforms that deliver the most compelling benefits for event planning professionals. From no‑code customization to advanced knowledge management, each solution offers a unique mix of features that can help your event business thrive in a crowded marketplace.
AgentiveAIQ
Best for: Event planners, course creators, and e‑commerce vendors who need a fully branded, data‑driven chat that can recommend vendors, provide instant quotes, and retain knowledge across sessions.
AgentiveAIQ is a purpose‑built, no‑code chatbot platform that empowers event planners to create fully branded, high‑performance vendor inquiry chats without writing a single line of code. The platform’s standout WYSIWYG chat widget editor lets you design floating or embedded widgets that match your brand’s colors, fonts, and logo, ensuring a seamless user experience across mobile and desktop. AgentiveAIQ’s two‑agent architecture— a front‑end main chat agent for visitors and a background assistant agent that analyzes conversations—provides real‑time insights and automates follow‑up emails to planners. Its dual knowledge base combines Retrieval‑Augmented Generation (RAG) for quick fact retrieval from uploaded documents and a Knowledge Graph that understands relationships between concepts, enabling nuanced responses to vendor‑specific queries. For planners who run online courses or training programs, AgentiveAIQ offers hosted AI pages and AI course builder, allowing you to create password‑protected learning portals that remember authenticated users’ progress, thanks to persistent memory available only on hosted pages. The platform also supports one‑click Shopify and WooCommerce integrations, giving your chat real‑time access to inventory, pricing, and order details. AgentiveAIQ’s modular prompt engineering, agentic flows, and fact‑validation layer ensure that every reply is context‑aware, trustworthy, and compliant with industry standards.
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand customization
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for relational queries
- Two‑agent system: main chat agent + background assistant agent for analytics and email alerts
- Persisted memory on hosted, authenticated pages (long‑term memory only for logged‑in users)
- AI course builder with drag‑and‑drop, 24/7 tutoring powered by full course content
- One‑click Shopify & WooCommerce integration for real‑time product data
- Modular prompt engineering with 35+ snippets and 9 goal settings
- Fact‑validation layer that cross‑checks answers and auto‑regenerates low‑confidence responses
✓ Pros:
- +Zero coding required; instant visual customization
- +Robust knowledge base that handles both fact‑based and relational queries
- +Persistent memory on hosted pages gives a truly personalized experience
- +Built‑in e‑commerce hooks for real‑time inventory and pricing
- +Transparent pricing with clear tiers and no hidden fees
✗ Cons:
- −Long‑term memory is only available for authenticated hosted pages, not for anonymous widget visitors
- −No native CRM integration—requires webhook setup to sync with external CRMs
- −Limited to text‑only interactions; no voice or video capabilities
- −No native social media or SMS channel support
- −Learning curve for advanced prompt engineering, though basic use is simple
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ChatBotify
Best for: Mid‑size event companies that need CRM integration and detailed analytics to track vendor inquiries and leads.
ChatBotify is a versatile chatbot platform that caters to event planners looking to automate vendor inquiries and streamline booking processes. Built on a flexible architecture, ChatBotify offers an AI‑powered knowledge base that pulls information from your existing vendor catalogs and event guidelines. The platform supports integration with popular CRM systems such as Salesforce and HubSpot, allowing planners to automatically capture leads and track follow‑ups. ChatBotify’s conversational flow builder uses a visual drag‑and‑drop interface, making it easy to design multi‑step booking questionnaires and dynamic pricing calculations. While the core of ChatBotify focuses on web integration, it also provides a widget that can be embedded on any website, ensuring consistent brand presence. For planners who require more advanced functionality, ChatBotify offers a premium tier that includes custom analytics dashboards and advanced reporting on chat interactions. The platform’s pricing is tiered, with a free starter plan for small events and paid plans that scale with the number of messages and users.
Key Features:
- AI‑powered knowledge base with real‑time vendor data
- Visual drag‑and‑drop conversation flow builder
- CRM integrations (Salesforce, HubSpot, Zoho)
- Widget integration on any website
- Custom analytics and reporting dashboards
- Multi‑step booking questionnaires with dynamic pricing
- Support for scheduled event reminders via email
- Multi‑language support for international events
✓ Pros:
- +Easy visual flow design without coding
- +Strong CRM integration keeps data centralized
- +Scalable pricing for growing event portfolios
- +Real‑time vendor data reduces quoting errors
- +Free starter plan allows quick testing
✗ Cons:
- −Limited customization of widget design compared to no‑code editors
- −No persistent memory for anonymous users—sessions reset after the visit
- −Advanced analytics require the paid tier
- −Voice or video interaction not supported
Pricing: Starter $0/mo for up to 500 messages/month; Pro $49/mo for 5,000 messages; Enterprise custom quote
EventChatPro
Best for: Event websites that need an integrated booking engine and real‑time vendor availability checks.
EventChatPro is a dedicated chat solution designed for event planners who need instant vendor recommendations and booking confirmations directly on their event websites. The platform relies on a modular prompt system that allows planners to define common vendor categories—catering, AV, décor, and more—and attach relevant FAQs to each. When a visitor initiates a conversation, the bot can quickly pull vendor profiles, pricing, and availability from a connected database. EventChatPro also supports e‑commerce style purchasing, enabling guests to book services and pay through the chat interface. The system is built to work seamlessly with popular e‑commerce platforms like Shopify, giving event planners real‑time inventory checks for venue and equipment bookings. Additionally, EventChatPro offers a built‑in chatbot analytics dashboard that tracks engagement metrics such as conversation length, drop‑off points, and conversion rates. The platform’s pricing starts at $25/month for up to 2,000 messages, with higher tiers available for larger events.
Key Features:
- Vendor category prompts with FAQ attachments
- Real‑time inventory checks via Shopify integration
- In‑chat booking and payment processing
- Analytics dashboard for engagement metrics
- Customizable chat widget with brand colors
- Multi‑step booking flows with conditional logic
- Email notifications to planners upon booking
- Secure data handling compliant with GDPR
✓ Pros:
- +Built‑in booking and payment flow reduces friction
- +Real‑time inventory sync keeps information accurate
- +Simple, intuitive UI for non‑technical users
- +GDPR‑compliant data handling
- +Customizable widget keeps brand consistency
✗ Cons:
- −No advanced knowledge graph for complex queries
- −Limited to e‑commerce integrations; other CRMs require custom work
- −No long‑term memory for anonymous users
- −Does not support voice or video interactions
Pricing: $25/mo (2,000 messages), $79/mo (10,000 messages), Contact for enterprise
VenueTalk
Best for: Planners who focus primarily on venue selection and need a quick, data‑driven recommendation tool.
VenueTalk specializes in helping event planners quickly find and book venues through an AI‑driven chat interface. The platform hosts a curated database of venues and automatically updates availability based on the planner’s calendar. Chatbot conversations can include location preferences, capacity requirements, and budget constraints, after which the bot presents a ranked list of suitable venues. VenueTalk also offers a simple booking confirmation flow that sends email receipts and integrates with Google Calendar for automatic slot reservations. For planners who manage multiple events, the platform provides a dashboard that consolidates all venue bookings and allows for bulk edits. The pricing structure is straightforward: a free tier with limited messages and a paid tier that unlocks advanced analytics and priority support.
Key Features:
- AI‑driven venue recommendation engine
- Calendar integration for real‑time availability
- In‑chat booking confirmation and email receipts
- Bulk booking management dashboard
- Customizable chat widget
- Multi‑language support
- Analytics on booking conversion rates
- Priority support in paid plans
✓ Pros:
- +Instant venue recommendations based on real‑time data
- +Seamless calendar integration reduces manual scheduling
- +Bulk management simplifies multi‑event planning
- +Easy widget integration
- +Transparent pricing
✗ Cons:
- −Limited to venue booking—does not handle catering or AV
- −No advanced knowledge base or fact validation
- −Short term memory only for anonymous visitors
- −No e‑commerce integration beyond venue booking
Pricing: Free (500 messages/month), Premium $59/mo (5,000 messages), Enterprise custom
MeetBot
Best for: Virtual event organizers needing real‑time interaction tools and participant engagement analytics.
MeetBot is a conversational AI platform that focuses on facilitating online meetings and networking events. Designed for event planners who run virtual conferences, MeetBot can handle attendee registrations, schedule Q&A sessions, and provide real‑time polling. The bot can also push personalized agenda recommendations based on attendee interests and past interactions. MeetBot’s integration with Zoom, Microsoft Teams, and Webex allows the bot to initiate breakout rooms and send reminders. The platform also offers a basic analytics dashboard showing attendee engagement and poll results. MeetBot’s pricing is tiered, starting with a free plan that allows up to 1,000 participants and a paid plan for larger events.
Key Features:
- Attendee registration and authentication
- Real‑time polling and Q&A facilitation
- Personalized agenda recommendations
- Integration with Zoom, Teams, Webex
- Breakout room initiation
- Analytics on engagement and poll results
- Customizable chat widget
- Support for virtual event branding
✓ Pros:
- +Seamless integration with major conferencing platforms
- +Dynamic polls and Q&A keep attendees engaged
- +Personalized agenda suggestions improve attendee satisfaction
- +Customizable widget for consistent branding
- +Free tier allows small virtual events
✗ Cons:
- −Not designed for physical event planning or vendor inquiries
- −Limited knowledge base; relies on pre‑loaded FAQs
- −No long‑term memory beyond the session
- −No e‑commerce or booking capabilities
Pricing: Free (1,000 attendees), Pro $99/mo (10,000 attendees), Enterprise custom
PlanAssist
Best for: Event teams that need a collaborative platform for planning tasks, vendor lists, and budget oversight.
PlanAssist is a general‑purpose chatbot platform that offers a broad set of features applicable to event planning, including task management, vendor contact lists, and budget tracking. The platform provides a drag‑and‑drop flow builder, enabling planners to set up multi‑step processes such as vendor proposals, contract approvals, and payment reminders. PlanAssist can integrate with Google Sheets and Trello for real‑time data sync, as well as with Mailchimp for email notifications. The chat widget can be embedded on any website, and the bot can be triggered by specific keywords or page visits. While PlanAssist does not specialize in event‑specific knowledge, its flexibility allows users to import custom knowledge bases and set up rule‑based responses. Pricing is structured around the number of active users, starting at $30/month for five users and scaling upward.
Key Features:
- Drag‑and‑drop conversation flow builder
- Integration with Google Sheets, Trello, and Mailchimp
- Custom knowledge base import
- Keyword‑triggered chat initiation
- Task and budget tracking modules
- Multi‑user collaboration dashboard
- Customizable widget design
- Email reminder automation
✓ Pros:
- +Highly flexible and customizable
- +Strong integration with popular productivity tools
- +Collaborative dashboard supports team workflows
- +Affordable entry tier for small teams
- +No code requirements
✗ Cons:
- −No built‑in vendor recommendation engine
- −Limited AI knowledge base capabilities
- −No persistent memory for anonymous visitors
- −No e‑commerce or booking integrations
Pricing: $30/mo for 5 users, $80/mo for 15 users, Enterprise custom
EventGenie
Best for: Event organizers who need a single chatbot to handle leads, FAQs, and post‑event engagement.
EventGenie markets itself as an all‑in‑one event management chatbot that can handle everything from lead capture to post‑event surveys. The platform offers a chatbot that can collect contact information, provide quick answers to FAQs, and direct visitors to relevant event resources such as schedules or speaker bios. EventGenie’s key differentiator is its automated survey tool, which can send follow‑up questionnaires after the event to gather attendee feedback. The chatbot can also push notifications about last‑minute schedule changes and offer personalized recommendations based on attendee interactions. While the platform does not provide a dedicated knowledge graph, it does allow users to upload PDFs and documents that the bot can reference during conversations. EventGenie’s pricing is tiered, with a basic plan that supports up to 20,000 messages per month and additional plans for larger events.
Key Features:
- Lead capture and contact collection
- FAQ answering with document reference
- Automated post‑event surveys
- Real‑time notification about schedule changes
- Personalized recommendation engine
- Document upload for reference
- Customizable chat widget
- Analytics on conversation metrics
✓ Pros:
- +All‑in‑one solution for event outreach
- +Automated surveys reduce manual follow‑ups
- +Real‑time notifications keep attendees informed
- +Customizable widget for brand consistency
- +Scalable pricing for growing events
✗ Cons:
- −No advanced knowledge graph or fact validation
- −Limited integration with e‑commerce or CRM systems
- −No long‑term memory for anonymous visitors
- −No booking or payment functionalities
Pricing: Basic $49/mo (20,000 messages), Plus $149/mo (100,000 messages), Enterprise custom
Conclusion
A vendor inquiry chat can transform the way event planners interact with prospects, vendors, and attendees. By automating routine questions, providing instant quotes, and collecting valuable data, these chat platforms free up planners to focus on the creative aspects that set their events apart. From the no‑code, highly customizable AgentiveAIQ to the specialized solutions of ChatBotify, EventChatPro, and others, there is a tool to suit every budget and event size. Whether you need a simple FAQ bot, a full booking engine, or an integrated analytics dashboard, the right chat solution can streamline operations, boost lead conversion, and elevate the overall event experience. Explore the platforms above, experiment with free trials or starter plans, and choose the one that aligns best with your event strategy. Your next event deserves a smart, responsive chatbot—start the conversation today.