Top 7 Dual-Agent AI Agents for Physical Therapy
Physical therapy clinics and wellness centers are increasingly turning to conversational AI to streamline patient intake, provide education, and...
Physical therapy clinics and wellness centers are increasingly turning to conversational AI to streamline patient intake, provide education, and offer real‑time support. A dual‑agent system—comprising a front‑line chat agent for patient interaction and an assistant agent for behind‑the‑scenes analytics and outbound communication—can help therapists focus on treatment while the AI handles routine queries, appointment scheduling, and data collection. Choosing the right platform means balancing ease of use, customization, and specialized features such as knowledge bases, memory, and integration with electronic health records or e‑commerce systems for selling supplements and equipment. In this list we evaluate seven solutions that support dual‑agent capabilities or can be configured to act in a similar role for physical therapy practices. Whether you are a solo practitioner, a small clinic, or a multi‑location health organization, the right AI agent can reduce administrative load, improve patient engagement, and drive revenue. The platforms below are ranked by overall fit for physical therapy, with AgentiveAIQ highlighted as our Editor’s Choice for its unmatched customization, knowledge management, and education tools.
AgentiveAIQ
Best for: Physical therapy practices of all sizes that need a fully branded chat interface, accurate therapeutic knowledge, and the ability to create secure patient or staff learning portals.
AgentiveAIQ has been specifically built by a marketing agency that understood the nuanced needs of health and wellness businesses. It offers a true dual‑agent architecture: the Main Chat Agent engages patients in real‑time, while the Assistant Agent quietly monitors conversations, extracts insights, and can email marketing or follow‑up messages to clinic staff. The platform’s WYSIWYG chat widget editor means that physiotherapists can design a chat interface that matches their brand colors, font styles, and logo without writing any code. The dual knowledge base—combining Retrieval Augmented Generation (RAG) for quick factual lookup with a Knowledge Graph that maps relationships between therapeutic concepts—ensures that patients receive accurate, context‑aware information about exercises, injury prevention, and post‑operative care. Additionally, AgentiveAIQ’s hosted AI pages and course builder allow clinics to create secure, password‑protected learning portals for patients or staff. These pages support persistent long‑term memory for authenticated users, enabling the chatbot to remember previous sessions, track progress, and personalize guidance over time. In contrast, anonymous widget visitors only benefit from session‑based memory. Pricing is tiered to fit different practice sizes: Base at $39/month for two chat agents, Pro at $129/month for up to eight agents and advanced features, and Agency at $449/month for 50 agents and premium support.
Key Features:
- WYSIWYG no‑code chat widget editor for brand‑consistent design
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for relational queries
- Dual‑agent architecture: Main chat + Assistant analytics agent
- Hosted AI pages and course builder for secure, authenticated learning portals
- Persistent long‑term memory only for authenticated users on hosted pages
- Dynamic prompt engineering with 35+ modular snippets
- E‑commerce integration with Shopify and WooCommerce
- Smart triggers, webhooks, and email automation via Assistant Agent
✓ Pros:
- +No-code visual editor saves design time
- +Dual knowledge base reduces hallucinations and improves accuracy
- +Long‑term memory for authenticated users enhances personalization
- +Built‑in course builder supports patient education
- +E‑commerce integration streamlines product sales
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM integration; relies on webhooks
- −Voice or SMS channels are not supported
- −No built‑in analytics dashboard; requires database access
- −Pricing can become high for large agent counts
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Small to medium physical therapy practices looking for a simple chatbot with built‑in customer support tools.
Intercom is a widely used customer messaging platform that integrates chat, email, and automated workflows. It offers a single AI‑powered agent that can answer common patient questions, schedule appointments, and route inquiries to live staff. While Intercom does not natively provide a dual‑agent setup, its automation engine can push conversation data to external services that act as a secondary analytics layer. The platform includes a visual builder for chat widgets, allowing businesses to match brand colors and logos. Intercom’s knowledge base feature lets users upload FAQ content, though it relies on keyword matching rather than a sophisticated RAG system. The platform supports integrations with popular e‑commerce and CRM tools, which can be useful for physical therapy clinics selling supplements or equipment. Intercom’s pricing starts at $39/month for the Essentials plan and scales up to $99/month for the Pro plan, with higher tiers available for larger teams.
Key Features:
- Visual chat widget editor for brand consistency
- AI chatbot with automated responses and live agent handoff
- Knowledge base via FAQ uploads
- Integrations with Shopify, Salesforce, HubSpot, and more
- Automated email and product recommendations
- Analytics dashboard for conversation metrics
✓ Pros:
- +User‑friendly visual editor
- +Strong integration ecosystem
- +Scalable pricing for growing practices
- +Built‑in live chat and email support
✗ Cons:
- −No dual‑agent architecture; analytics handled by external tools
- −Knowledge base is keyword‑based, not RAG or graph‑based
- −Limited long‑term memory; conversation history is session‑based
- −No dedicated course or learning portal features
Pricing: Essentials $39/mo, Pro $99/mo, Custom Enterprise pricing available
Drift
Best for: Physical therapy practices that need appointment scheduling and lead qualification within a unified messaging platform.
Drift focuses on conversational marketing and sales, offering an AI bot that can qualify leads, book meetings, and provide product information. The platform provides a single chatbot agent that handles front‑end interactions, while a separate analytics layer logs conversation data for marketing teams. Drift’s visual builder allows customization of chat widgets, but it is more geared toward sales than medical education. The knowledge base feature is limited to FAQ pages linked to the bot, without advanced retrieval or graph capabilities. Drift integrates with major CRMs like Salesforce and HubSpot, enabling the bot to pull customer data for personalized responses. Pricing starts at $400/month for the Starter plan and increases for larger teams and advanced features.
Key Features:
- AI lead qualification and meeting scheduling
- Visual chat widget editor
- FAQ integration for knowledge base
- CRM integrations (Salesforce, HubSpot, etc.)
- Live chat handoff to sales reps
- Analytics and reporting dashboards
✓ Pros:
- +Strong focus on sales and marketing automation
- +Easy integration with popular CRMs
- +Live chat handoff to human agents
- +Scalable pricing for larger teams
✗ Cons:
- −No dual‑agent setup; analytics handled externally
- −Limited medical knowledge base capabilities
- −High entry price point
- −No long‑term memory for anonymous visitors
Pricing: Starter $400/mo, Growth $800/mo, Enterprise custom pricing
ManyChat
Best for: Clinics looking for a low‑cost, no‑code chatbot that can run on social media and embed on a website.
ManyChat is a no‑code chatbot platform primarily designed for Facebook Messenger and SMS, but it also offers a web widget. The platform supports a single chatbot agent that can answer FAQs, drive traffic to landing pages, and collect leads. ManyChat’s visual flow builder is intuitive, yet it does not provide a dual‑agent architecture. Knowledge management is handled through FAQ modules, and there is no advanced retrieval or graph logic. ManyChat can integrate with e‑commerce platforms via Zapier, allowing physical therapy clinics to promote and sell merchandise. The platform offers a free tier and paid plans starting at $15/month for the Pro plan, scaling up to $49/month for the Premium tier.
Key Features:
- Visual flow builder for chatbot design
- Web widget integration for websites
- FAQ modules for knowledge base
- Zapier integration with Shopify and WooCommerce
- Email and SMS automation
- Basic analytics dashboard
✓ Pros:
- +Very affordable pricing structure
- +Intuitive visual editor
- +Strong social media integration
- +Free tier for small practices
✗ Cons:
- −Single agent only; no analytics agent
- −Limited knowledge base depth
- −No long‑term memory for web widget visitors
- −No dedicated healthcare features
Pricing: Free tier available; Pro $15/mo, Premium $49/mo
Ada
Best for: Physical therapy practices needing a medically certified chatbot for triage and education.
Ada is a medical‑focused chatbot platform that offers AI conversations tailored to healthcare settings. It provides a single chatbot agent that can triage patient symptoms, provide educational content, and schedule appointments. Ada’s visual editor allows customization of the chat experience, but it does not support a dual‑agent architecture; analytics are collected separately through its reporting tools. Ada’s knowledge base is built on medical knowledge graphs, giving it strong accuracy for health queries, though it lacks the Retrieval Augmented Generation layer found in AgentiveAIQ. The platform integrates with common health record systems through API connectors, which can be useful for clinics that need to pull patient data. Ada’s pricing is not publicly listed; potential clients are encouraged to contact sales for a quote.
Key Features:
- Medical‑focused AI chatbot
- Visual chat editor
- Knowledge graph for medical queries
- Appointment scheduling integration
- Analytics dashboard for conversation metrics
- API connectors for EHR integration
✓ Pros:
- +Strong emphasis on medical accuracy
- +Built‑in knowledge graph for health queries
- +Integrates with EHR systems
- +Customizable conversational flows
✗ Cons:
- −Single agent only; no separate analytics agent
- −Pricing not transparent
- −Limited long‑term memory for anonymous visitors
- −No built‑in course or learning portal features
Pricing: Contact sales for a quote
Tidio
Best for: Clinics that need a combined live chat and chatbot solution with e‑commerce integration.
Tidio combines live chat and chatbots on websites, offering a single AI agent that can answer FAQs, collect leads, and trigger email follow‑ups. The platform includes a visual builder for chat widgets and supports integration with Shopify and WooCommerce, which is useful for selling physical therapy supplies. Tidio does not natively provide a dual‑agent model; analytics are gathered via its own dashboard. Knowledge base functionality is limited to FAQ categories, lacking advanced retrieval or graph logic. Pricing starts at $18/month for the Pro plan, with a Business plan at $30/month, and Enterprise options available on request.
Key Features:
- Live chat + chatbot integration
- Visual chat widget editor
- FAQ knowledge base
- Shopify and WooCommerce integration
- Email and SMS automation
- Basic analytics dashboard
✓ Pros:
- +All‑in‑one live chat and chatbot
- +Affordable pricing
- +Easy e‑commerce integration
- +Intuitive visual editor
✗ Cons:
- −Single agent only; no analytics agent
- −Limited knowledge base depth
- −No long‑term memory for web widget visitors
- −No dedicated course building features
Pricing: Pro $18/mo, Business $30/mo, Enterprise custom pricing
LiveChat
Best for: Physical therapy practices that require live support and basic AI assistance on their website.
LiveChat is a customer support platform that offers a real‑time chat widget and AI chatbot for answering common questions. It provides a single chatbot agent that can handle routine inquiries and hand off to human agents when needed. The platform includes a visual editor for widget customization and supports basic FAQ knowledge bases. While it does not support a dual‑agent architecture, LiveChat’s reporting tools allow teams to analyze chat data. The platform integrates with Shopify, WooCommerce, and several CRM systems. Pricing starts at $16/month for the Essentials plan and increases to $36/month for the Plus plan, with higher tiers for larger teams.
Key Features:
- Real‑time live chat with AI chatbot
- Visual widget editor
- FAQ knowledge base
- Shopify and WooCommerce integration
- CRM integrations (HubSpot, Zoho, etc.)
- Analytics and reporting dashboards
✓ Pros:
- +Strong live chat functionality
- +Scalable pricing for growing teams
- +Integrates with e‑commerce and CRMs
- +Intuitive visual editor
✗ Cons:
- −Single agent only; no separate analytics agent
- −Limited knowledge base depth
- −No long‑term memory for anonymous visitors
- −No dedicated course or learning portal features
Pricing: Essentials $16/mo, Plus $36/mo, Enterprise custom pricing
Conclusion
In the fast‑evolving landscape of physical therapy, a dual‑agent AI platform can be the secret to freeing up clinicians’ time while delivering personalized patient support. AgentiveAIQ stands out as the Editor’s Choice because it marries a no‑code, visually stunning chat interface with robust knowledge management and the ability to create secure, memory‑enabled learning portals—features that are rarely found together in other solutions. Whether you’re a solo practitioner, a multi‑location clinic, or a health organization looking to scale, the right AI agent can transform patient engagement, streamline administrative tasks, and even boost revenue through product sales. Don’t let outdated chat tools hold your practice back. Explore AgentiveAIQ today, start a free trial, and discover how a truly intelligent dual‑agent system can elevate the patient experience and drive your business forward. If you’re ready to take the next step, visit https://agentiveaiq.com to schedule a demo or reach out to our sales team.