Top 7 Features of a Guest Inquiry Bot for Bed & Breakfasts

Intercom offers a comprehensive live‑chat and chatbot solution that has become a staple for many small businesses, including hospitality operators. Its chatbot framework allows users to create automated flows to answer common questions, capture leads, and schedule appointments. Intercom’s strength lies in its robust customer relationship management features: you can view a guest’s entire interaction history, tag conversations, and trigger follow‑up emails or in‑app messages. The platform also supports integration with marketing tools such as HubSpot, Mailchimp, and Salesforce, making it easier to nurture leads into bookings. Intercom’s visual builder simplifies flow creation, but it still requires a learning curve to master all settings. Pricing starts at $39/month for the Basic plan, which includes 1,000 contacts and essential chat features, with higher tiers scaling to $499/month for unlimited contacts and advanced automation. The free plan is limited to 1,000 contacts and basic messaging. For bed & breakfasts, Intercom can handle FAQs, collect booking details, and provide personalized recommendations, but it may lack the specialized knowledge‑base depth that AgentiveAIQ offers.

Drift positions itself as a conversational marketing platform that goes beyond simple chatbots. It offers live chat, email automation, and webinar scheduling, enabling B&B owners to engage guests in real time and qualify leads before they book. Drift’s chatbot is designed to capture contact information, schedule appointments, and route conversations to the appropriate team member. Its AI can answer basic questions and then hand off to a human agent if needed. Drift’s pricing structure includes a free plan for basic chat functionality, but most features—particularly the advanced chatbot and marketing automation—are available on paid plans starting at $400/month. The higher tiers allow for unlimited conversations and advanced segmentation. While Drift excels in lead qualification and marketing integration, it may not provide the depth of knowledge management or the no‑code editor that AgentiveAIQ offers. For B&Bs that prioritize marketing automation over detailed knowledge bases, Drift can be a solid choice.

HubSpot’s free Live Chat feature is part of its broader inbound marketing platform, which includes CRM, email marketing, and form builder tools. The chatbot can be configured to answer FAQs, capture visitor information, and schedule meetings. Because it’s integrated into HubSpot’s CRM, guest data can be automatically added to contact records, enabling personalized follow‑up. HubSpot offers a free tier that includes Live Chat, but advanced chatbot automation and AI features are unlocked in paid plans starting at $45/month for the Starter package. The paid plans also provide more conversation limits and additional marketing tools. For bed & breakfasts, HubSpot can serve as a central hub for guest engagement, especially if the property already uses HubSpot for email marketing. However, its chatbot features are relatively basic compared to AgentiveAIQ’s dual knowledge base.

ManyChat is a no‑code chatbot builder primarily focused on Facebook Messenger but also offers web chat widgets. It provides a visual drag‑and‑drop interface to create conversational flows, broadcast messages, and automate responses. ManyChat’s strengths include its integration with e‑commerce platforms and its ability to send targeted broadcast campaigns. Pricing starts with a free plan that allows up to 1,000 contacts and basic flows. The Pro plan is $10 per month per 1,000 contacts, and the Premium plan costs $15 per month per 1,000 contacts, offering advanced automation and multi‑user access. For bed & breakfasts, ManyChat can handle simple FAQs and booking inquiries, but it lacks a sophisticated knowledge base and persistent memory for guests.

Landbot offers a conversational chatbot platform that emphasizes visual design and interactivity. Users can build chat flows with a drag‑and‑drop builder, embed them on websites, and collect data through forms. Landbot’s design tools allow for highly customized chat windows, and it supports integrations with Google Sheets, Zapier, and many SaaS tools. Landbot provides a free plan with limited form submissions. Paid plans start at $30/month for the Starter tier, which includes 500 chat sessions per month and access to advanced integrations. While Landbot is visually appealing and easy to set up, it does not provide a deep knowledge base or advanced AI-driven memory features like AgentiveAIQ.

Tidio combines live chat and chatbot functionality into a single platform. It offers a free tier that supports up to 100 contacts and basic chatbot templates. The chatbot can answer FAQs, collect contact details, and direct visitors to booking pages. Tidio also supports email integration and basic automation. Paid plans start at $18/month for the Growth tier, which unlocks more chatbot templates, unlimited chats, and advanced automation features. The Pro tier at $29/month includes additional customizations and priority support. Tidio is straightforward for small B&Bs needing a quick chat solution, but it lacks a sophisticated knowledge base or persistent memory.