Top 7 Fully Customizable AI Agents for Restaurants

ManyChat has long been a favorite among small businesses for its visual flow builder and robust integration ecosystem. The platform allows restaurant owners to set up conversational flows that can handle reservations, take orders, and collect feedback—all within a drag‑and‑drop interface. ManyChat’s strength lies in its ability to broadcast messages across Facebook Messenger, SMS, and email, enabling restaurants to reach guests wherever they are. While the free tier offers basic automation, the paid Pro ($15/mo) and Premium ($39/mo) plans unlock advanced features such as custom fields, dynamic content, and multi‑user collaboration. ManyChat’s integration with Shopify is particularly useful for restaurants that sell merch or pre‑orders online, as the bot can pull product data and inventory levels. However, the platform’s AI capabilities are limited to rule‑based responses and does not support a retrieval‑augmented knowledge graph. Long‑term memory is session‑based across all channels, so the bot cannot remember past interactions once the session ends. Pricing: Free, Pro $15/month, Premium $39/month.

Landbot offers a no‑code chatbot builder that turns conversations into interactive, web‑based experiences. Restaurants can create conversational flows that guide guests through menu selection, booking, and FAQ answering, all while maintaining a branded look with customizable themes. Landbot’s strength is its visual builder, which includes pre‑built templates and a library of widgets that can be assembled with simple drag‑and‑drop. The platform also supports integrations with Zapier, Twilio, and Shopify, allowing the bot to pull real‑time inventory data and trigger email or SMS notifications. While Landbot provides a flexible user experience, its AI capabilities are relatively shallow compared to dedicated knowledge‑graph platforms. The bot relies on structured data and rule‑based responses, meaning it cannot retrieve contextual information from external documents. Long‑term memory is limited to the session; once a user leaves the page, the bot forgets the conversation. Pricing: Free tier available; Pro $30/month (single user, unlimited chatbots), Enterprise $90/month (additional users, advanced features).

Tars specializes in creating conversational landing pages and chatbots that convert visitors into leads. The platform’s drag‑and‑drop builder allows restaurant owners to design intake forms for reservations, catering requests, or customer feedback. Tars shines in its ability to generate short, focused conversations that drive specific actions—such as booking a table or ordering a meal. The platform integrates with Google Sheets and Zapier, so data collected via chat can flow directly into your CRM or spreadsheet. However, Tars’ AI is primarily rule‑based, lacking a retrieval‑augmented knowledge base or knowledge graph. Consequently, the bot cannot dynamically answer detailed menu questions or understand relationships between dishes. Memory is session‑based; guests must re‑enter information on each visit. Pricing: Starts at $49/month for a single chatbot, with higher tiers for multiple bots and advanced analytics.

Intercom is a comprehensive customer messaging platform that blends live chat, bots, and knowledge bases. Restaurants can use Intercom’s bot builder to automate common queries such as menu updates, opening hours, and reservation status. The platform offers a visual flow editor and the ability to integrate with Shopify, Salesforce, and other CRMs via native connectors. Intercom’s knowledge base feature can be populated with FAQs and product details, which the bot can reference to answer customers. While Intercom provides a decent AI layer, it relies heavily on pre‑built templates and rule‑based logic. The knowledge base is not a true retrieval‑augmented system, and the platform does not offer a knowledge graph for nuanced relationships. Long‑term memory is limited to the session; returning visitors must re‑establish context. Pricing: Standard $39/month, Pro $99/month, Premium $199/month.

Drift positions itself as a conversational marketing platform that turns chat into sales. Restaurants can employ Drift’s chatbot to guide guests through menu exploration, recommend dishes, and book reservations. The platform offers a visual builder, dynamic content blocks, and integrations with Shopify and HubSpot. Drift’s bot can trigger personalized emails or SMS messages based on user intent. However, Drift’s AI capabilities are largely rule‑based; the bot does not have a retrieval‑augmented knowledge base or knowledge graph, and its responses are not powered by advanced language models. Memory is session‑based, which means the bot does not retain information once a visitor leaves the page. Drift’s pricing starts at $400/month, making it more suitable for larger establishments. Pricing: Starts at $400/month.

Ada is an AI‑powered customer support platform that focuses on building self‑service chatbots for enterprises. Restaurants can use Ada to answer FAQs about menu items, operating hours, and reservation policies. The platform offers a visual flow builder and integrations with Slack, Help Scout, and Salesforce. Ada’s AI is powered by a combination of rule‑based logic and a knowledge base, but it does not include a retrieval‑augmented or graph‑based system, and it lacks advanced natural language generation. Ada’s strength lies in its ability to scale support across multiple channels, but it does not provide a web‑widget that can be customized with brand colors. Memory is session‑based and does not support long‑term user context. Pricing is custom and typically starts around $1,000/month for enterprise plans. Pricing: Custom quotes (usually $1,000/month+).