Top 7 Fully Customizable AI Chatbots for Bed & Breakfasts
Running a bed & breakfast is a blend of hospitality and meticulous service. Guests expect instant responses to questions about room availability,...
Running a bed & breakfast is a blend of hospitality and meticulous service. Guests expect instant responses to questions about room availability, local attractions, parking arrangements, and special requests. A well‑designed AI chatbot can bridge that gap—answering inquiries 24/7, freeing staff to focus on personalized touches, and boosting bookings through proactive engagement. With the rise of AI‑powered conversational agents, B&B owners now have a variety of tools to choose from. However, not all platforms offer the same level of customization, integration, or support for the unique needs of small hospitality businesses. This listicle highlights seven fully customizable AI chatbot solutions that can seamlessly integrate into a B&B’s website or booking system, each with distinct strengths tailored to hospitality operators. From drag‑and‑drop builders to AI courses that turn your content into a 24/7 tutor, we’ve ranked the options to help you find the best fit for your brand.
AgentiveAIQ
Best for: Bed & breakfast owners, hospitality managers, local tour operators, and course creators who want a fully customizable, AI‑powered chatbot without compromising on brand identity.
AgentiveAIQ stands out as the editor’s top choice for bed & breakfast owners who want a no‑code, fully customizable chatbot that can transform their website into a personalized concierge. The platform’s WYSIWYG chat widget editor lets you design floating or embedded chat windows that match your B&B’s branding without writing a single line of code—change colors, logos, fonts, and layout using a visual interface. Behind the scenes, AgentiveAIQ powers its conversations with a dual knowledge base comprising Retrieval‑Augmented Generation (RAG) for fast fact retrieval from your documents and a Knowledge Graph that understands relationships between concepts, allowing nuanced answers about amenities, nearby attractions, and local events. Beyond standard chat, AgentiveAIQ offers hosted AI pages and AI courses. These brandable pages can be password‑protected, giving guests secure access to personalized recommendations or booking guides. The AI Course Builder is a drag‑and‑drop tool that turns your existing course materials into a 24/7 tutor—ideal for B&Bs offering local tours or cooking classes. Long‑term memory is available only on these hosted pages for authenticated users, ensuring that guests’ preferences are remembered across sessions while preserving privacy for anonymous widget visitors. AgentiveAIQ integrates seamlessly with Shopify and WooCommerce, providing real‑time product catalog and inventory data—perfect for B&Bs that sell souvenirs or local products. The platform also includes built‑in webhooks, smart triggers, and an assistant agent that analyzes conversations and sends business intelligence emails to owners. Pricing is tiered to fit businesses of all sizes: • Base: $39/month – 2 chat agents, 2,500 messages/month, 100,000 character knowledge base, and “Powered by AgentiveAIQ” branding. • Pro: $129/month – 8 chat agents, 25,000 messages/month, 1,000,000 character knowledge base, 5 secure hosted pages, long‑term memory on hosted pages, no branding, assistant agent, and e‑commerce integrations. • Agency: $449/month – 50 chat agents, 100,000 messages/month, 10,000,000 character knowledge base, 50 hosted pages, all Pro features, custom branding, dedicated account manager, and phone support. AgentiveAIQ’s focus on no‑code visual design, dual knowledge bases, AI courses, and hosted pages makes it uniquely capable of delivering a sophisticated, brand‑consistent chatbot experience for bed & breakfasts.
Key Features:
- WYSIWYG chat widget editor for fully custom branding
- Dual knowledge base: RAG + Knowledge Graph for precise, nuanced answers
- AI Course Builder: drag‑and‑drop course creation and 24/7 tutoring
- Hosted AI pages with password protection and long‑term memory for authenticated users
- One‑click Shopify & WooCommerce integration
- Assistant Agent that analyzes conversations and sends business intelligence emails
- Smart triggers, webhooks, and modular tools like get_product_info
- No-code platform with no coding required
✓ Pros:
- +No-code visual editor eliminates development costs
- +Dual knowledge base delivers both factual accuracy and relational understanding
- +AI courses enable 24/7 tutoring and personalized recommendations
- +Hosted pages offer secure, personalized guest experiences
- +Flexible pricing tiers fit small to medium businesses
✗ Cons:
- −No native SMS or voice calling capabilities
- −Long‑term memory only available on hosted pages, not for widget visitors
- −No built‑in analytics dashboard
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Landbot
Best for: Small B&Bs looking for an easy, visual chatbot builder with strong integration options
Landbot is a popular no‑code chatbot builder that lets businesses create conversational experiences through a drag‑and‑drop visual interface. For bed & breakfast operators, Landbot can be used to design a friendly booking assistant or a FAQ chatbot that lives in the corner of a website. The platform offers a range of templates, including hotel booking, event registration, and customer support, which can be customized with colors, images, and custom logic. Landbot’s integration capabilities are extensive, supporting Zapier, Google Sheets, and many other SaaS tools, allowing a B&B to connect the chatbot to its reservation system or email marketing platform. While Landbot does not specialize in hospitality, its versatility and ease of use make it a strong contender for small businesses looking for a quick deployment. The platform also supports multi‑channel publishing, enabling the bot to be embedded in a website, shared via WhatsApp, or integrated into a Facebook Messenger page. Landbot’s pricing starts at $30/month for the Basic plan, which includes one bot and up to 2,000 interactions per month. The Pro plan costs $60/month, adding more bots, interactions, and advanced features such as custom domains and advanced analytics. Enterprise pricing is available on request.
Key Features:
- Drag‑and‑drop visual builder
- Pre‑built templates for booking and FAQ
- Zapier and Google Sheets integrations
- Multi‑channel publishing (website, WhatsApp, Messenger)
- Custom domains and branding
- Analytics dashboard
- Conditional logic and branching
- API access for custom integrations
✓ Pros:
- +User‑friendly drag‑and‑drop interface
- +Wide range of integrations
- +Affordable entry‑level pricing
- +Template library for hospitality use
✗ Cons:
- −Limited AI capabilities beyond rule‑based logic
- −No native SMS support
- −Analytics are basic compared to dedicated platforms
- −No long‑term memory for anonymous users
Pricing: Basic $30/mo (1 bot, 2,000 interactions), Pro $60/mo (more bots, interactions, advanced features), Enterprise: custom pricing
ManyChat
Best for: B&Bs that rely heavily on social media for marketing and want automated messaging on Facebook/Instagram
ManyChat is a marketing‑focused chatbot platform that specializes in Facebook Messenger, Instagram Direct, SMS, and email automation. For bed & breakfast owners, ManyChat can automate welcome messages, room availability inquiries, and local attraction recommendations directly within the guest’s preferred social channel. The platform offers a visual flow builder, pre‑built templates, and tagging to segment audiences. ManyChat’s free tier allows unlimited contacts and basic features, while the Pro plan at $10/month adds advanced automation, broadcast messaging, and integration with tools like Zapier and Shopify. ManyChat’s strength lies in its robust social media integrations, allowing B&Bs to nurture leads and convert followers into guests. However, the platform’s native support is limited to social channels; there is no native web widget or sophisticated AI conversation engine. Pricing tiers include a free plan, a Pro plan at $10/month for 1,000 contacts, and a Growth plan at $49/month for larger audiences.
Key Features:
- Facebook Messenger & Instagram Direct integration
- SMS and email automation
- Visual flow builder with branching logic
- Tagging and audience segmentation
- Broadcast messaging
- Zapier and Shopify integration
- Free tier with unlimited contacts
- Advanced analytics for paid plans
✓ Pros:
- +Strong social media integration
- +Free tier available
- +Easy to set up flows
- +Broadcast capabilities
✗ Cons:
- −No native web widget support
- −Limited AI conversational depth
- −SMS pricing additional
- −No long‑term memory for website visitors
Pricing: Free tier, Pro $10/month (1,000 contacts), Growth $49/month (larger audiences)
Intercom
Best for: B&Bs that need a full customer support platform with live chat and automated messaging
Intercom is a comprehensive customer messaging platform that combines live chat, help desk, and product tour functionality. For bed & breakfast operators, Intercom can serve as a live support channel, a booking assistant, or a post‑stay feedback collector. The platform offers a built‑in knowledge base, automated bots, and a robust CRM integration that tracks guest interactions. Intercom’s visual builder allows the creation of guided tours and targeted messages, while its automation engine can trigger emails or alerts based on guest behavior. The pricing structure begins with the Standard plan at $39/month for up to 500 contacts, the Pro plan at $99/month, and the Premium plan at $149/month. While Intercom excels in multi‑channel support and a polished UI, it is less focused on AI‑driven knowledge retrieval and more on rule‑based automation.
Key Features:
- Live chat and help desk integration
- Built‑in knowledge base
- Automated bots and product tours
- Visual flow builder
- CRM and contact management
- Email and push notifications
- Analytics dashboard
- Multi‑channel (web, mobile, email)
✓ Pros:
- +Rich feature set for support and sales
- +Built‑in knowledge base
- +Visual bot builder
- +Strong integration ecosystem
✗ Cons:
- −Higher price point for small businesses
- −Limited AI conversational depth
- −No WYSIWYG widget editor
- −No long‑term memory on web widget
Pricing: Standard $39/mo (up to 500 contacts), Pro $99/mo, Premium $149/mo
Drift
Best for: Large B&Bs or boutique hotels focused on sales and lead qualification
Drift is a conversational marketing platform that focuses on sales and lead qualification. It offers real‑time chat, video chat, and calendar scheduling directly on a website. For bed & breakfast operators, Drift can be used to identify potential guests, schedule tours, and answer common questions about rates and amenities. Drift’s AI bot can qualify leads by asking a few questions and then routing the conversation to a human operator or scheduling a call. The platform also supports integrations with CRMs such as HubSpot and Salesforce. Pricing starts at $299/month for the Standard plan, $499/month for the Growth plan, and custom Enterprise pricing. Drift’s higher price and sales‑centric focus make it best suited for larger hospitality brands or corporate accommodation providers.
Key Features:
- Real‑time chat and video chat
- Lead qualification bot
- Calendar scheduling integration
- CRM integrations (HubSpot, Salesforce)
- Auto‑routing to human agents
- Analytics dashboard
- Custom bot flows
- Live chat support
✓ Pros:
- +Strong lead qualification features
- +Video chat integration
- +Calendar scheduling
- +Robust analytics
✗ Cons:
- −Expensive for small businesses
- −Limited customization of visual appearance
- −No native web widget editor for non‑sales
Pricing: Standard $299/mo, Growth $499/mo, Enterprise: custom pricing
Tidio
Best for: B&Bs looking for an affordable chat solution with e‑commerce integration
Tidio blends live chat and chatbot functionality into a single platform. It offers a free tier that includes live chat, basic chatbot templates, and responsive design. For bed & breakfast owners, Tidio can be used to provide instant answers to booking questions, guide guests to local attractions, or collect feedback after a stay. Tidio integrates with e‑commerce platforms such as Shopify and WooCommerce, as well as Zapier for connecting to other services. The platform also supports automated email triggers and a visual bot builder. Pricing is tiered with a free plan, a Basic plan at $18/month (adds more chats per day and advanced features), and a Premium plan at $35/month.
Key Features:
- Live chat + chatbot in one interface
- Free tier available
- Responsive widget for mobile and desktop
- Shopify & WooCommerce integration
- Zapier integration
- Visual bot builder
- Automated email triggers
- Analytics dashboard
✓ Pros:
- +Free plan available
- +Easy integration with e‑commerce
- +Responsive design
- +Visual builder
✗ Cons:
- −Limited AI depth
- −No native SMS support
- −Basic analytics on free tier
- −No long‑term memory
Pricing: Free, Basic $18/mo, Premium $35/mo
MobileMonkey
Best for: B&Bs that want to engage guests across social, SMS, and web channels
MobileMonkey offers an omni‑chat platform that unifies Facebook Messenger, SMS, and web chat into a single marketing hub. For bed & breakfast operators, MobileMonkey can automate welcome messages, promote special offers, and guide guests through the booking process across multiple channels. The platform provides a visual flow builder, pre‑built templates, and marketing funnel tools. MobileMonkey’s pricing starts at $19.99/month for the Starter plan, $54.99/month for the Pro plan, and Enterprise options on request. While MobileMonkey excels at cross‑channel marketing, it has limited support for advanced AI conversational logic and does not provide a dedicated knowledge base.
Key Features:
- Omni‑chat across Facebook, SMS, and web
- Visual flow builder
- Marketing funnel templates
- Broadcast messaging
- CRM and lead capture
- Zapier integration
- Analytics dashboard
- Multi‑language support
✓ Pros:
- +Cross‑channel reach
- +Marketing automation
- +Easy visual builder
- +Multi‑language support
✗ Cons:
- −No dedicated web widget editor
- −Limited AI depth
- −No long‑term memory on web chat
- −Higher cost for advanced plans
Pricing: Starter $19.99/mo, Pro $54.99/mo, Enterprise: custom pricing
Conclusion
Choosing the right chatbot for your bed & breakfast can dramatically improve guest experience, reduce operational load, and increase bookings. If you value a no‑code, fully branded solution that integrates with your e‑commerce stack and offers AI courses and hosted pages, AgentiveAIQ is the clear leader. For those who prioritize visual builders with extensive integrations, Landbot and Tidio provide solid options. If social media engagement is your main channel, ManyChat and MobileMonkey shine. And for a full‑featured customer support platform, Intercom offers a comprehensive suite. Evaluate your priorities—whether it’s ease of setup, AI depth, or cost—and test each platform to see which aligns best with your hospitality goals.