Top 7 Fully Customizable AI Chatbots for Mental Health Practices

Landbot is a popular no‑code chatbot builder that allows mental‑health professionals to create conversational flows directly from a drag‑and‑drop interface. The platform offers a wide range of pre‑built templates, conditional logic, file uploads, and rich media elements, enabling practices to craft intake questionnaires, symptom checkers, or appointment schedulers that feel natural and engaging. Landbot’s visual builder supports custom branding, ensuring that the chat interface matches the practice’s website aesthetics. Landbot’s integration ecosystem is extensive, with native connectors for Google Sheets, Mailchimp, Zapier, and many other SaaS tools. This makes it easy to route patient data to electronic health record (EHR) systems or automated follow‑up workflows. While Landbot does not have a dedicated knowledge‑base engine, it can pull data from connected spreadsheets or databases, allowing the bot to reference static or dynamic content. For mental‑health use cases, the platform’s conditional logic can help triage patients into appropriate resources or direct them to a live clinician. Landbot offers three pricing tiers: Starter at $30/month (500 messages/month), Growth at $60/month (2,500 messages), and Enterprise at $120/month (10,000 messages). Each tier includes additional features such as custom domain, advanced analytics, and priority support.

ManyChat is a conversational marketing platform that has expanded into patient engagement for healthcare practices. Its drag‑and‑drop flow builder lets clinicians design guided conversations, from symptom questionnaires to medication reminders, without writing code. ManyChat supports Facebook Messenger, SMS, and web chat widgets, giving mental‑health practices multiple channels to reach patients. The platform’s automation capabilities include tagging, broadcast messaging, and conditional routing, which can be used to segment patients based on their responses and send personalized follow‑up messages. ManyChat also offers a Knowledge Base integration, allowing the bot to pull FAQ content from connected sources. While the AI features are more limited compared to dedicated generative platforms, ManyChat’s strengths lie in its marketing automation and channel flexibility. Pricing ranges from a free tier (up to 1,000 contacts) to a Pro tier at $49/month (up to 5,000 contacts) and a Growth tier at $99/month (up to 20,000 contacts). The Pro tier includes SMS credits, broadcast features, and advanced analytics.

Ada is an AI‑powered customer support platform that can be repurposed for mental‑health practice workflows. It focuses on building conversational agents that can answer FAQs, triage inquiries, and schedule appointments. Ada’s visual bot builder allows clinicians to create complex decision trees, and the platform incorporates machine learning to improve responses over time. One of Ada’s key strengths is its ability to handle multiple languages and to integrate with external data sources via webhooks. The platform also offers compliance‑ready features such as GDPR and HIPAA‑like data handling guidelines, which are important for healthcare contexts. Ada can store conversation histories and provide analytics, but it does not feature a built‑in knowledge‑graph or RAG engine. Ada’s pricing is custom and typically involves a subscription model based on the number of conversations per month, with a minimum of $150/month for 2,000 conversations.

Tars is a chatbot development platform known for its drag‑and‑drop builder and focus on conversion‑driven conversations. Mental‑health practices can use Tars to create intake forms, symptom assessments, and appointment booking flows that feel conversational. The platform supports custom branding, conditional logic, and integration with Google Sheets and Zapier. Tars does not provide an AI knowledge‑base; instead, it relies on static content and pre‑constructed flow logic. However, the platform’s focus on lead capture and conversion makes it useful for practices that want to funnel patients toward specific resources or next steps. Pricing starts at $49/month for a single chatbot with 1,000 conversation minutes, scaling up to $149/month for 10,000 minutes. Each plan includes unlimited chatbots and access to the visual builder.

Drift is a conversational marketing platform that has expanded into live chat and chatbot automation. It offers a visual flow builder, AI chat capabilities, and integration with CRM systems such as Salesforce and HubSpot. For mental‑health practices, Drift can be used to triage patients, schedule appointments, and route inquiries to live clinicians. Drift’s AI chat feature can answer FAQs and provide basic recommendations, but it relies on a knowledge base supplied by the user, typically in the form of FAQ documents or knowledge articles. The platform also offers robust analytics dashboards and a built‑in calendar for scheduling. Pricing starts at $400/month for the Essentials plan (up to 2,500 contacts and 5,000 conversation minutes), with higher tiers for larger practices.

Intercom is a widely used customer messaging platform that offers chatbots, live chat, and help desk features. Its bot builder allows mental‑health practices to create automated responses for common questions, appointment reminders, and triage. Intercom supports multiple channels, including web chat, inbox, and mobile push notifications. The platform’s knowledge‑base integration is powered by a content library that can be queried by the bot, but it does not have a dedicated RAG engine. Intercom’s AI features are limited to automated response suggestions and basic context handling. Intercom’s pricing starts at $39/month for the Essential plan (up to 5,000 contacts) and scales to $99/month for the Pro plan (up to 20,000 contacts). The plans include live chat, help desk, and basic bot functionality.