Top 7 Fully Customizable AI Chatbots for Web Design

Landbot offers a highly flexible, drag‑and‑drop chatbot builder that enables designers to create conversational experiences without writing code. Its visual flow builder allows for complex branching logic, making it suitable for applications ranging from lead generation to customer support. Landbot’s interface supports embedding in websites as a floating widget or as a standalone page, giving designers flexibility in placement. One of Landbot’s strengths is its integration ecosystem. It supports native connections to popular CRMs like HubSpot and Salesforce, as well as e‑commerce platforms such as Shopify. This makes it a solid choice for e‑commerce sites looking for a conversational assistant that can handle product recommendations and order tracking. Landbot also offers customizable branding options, allowing users to match the chatbot’s appearance to their corporate identity. However, while it provides a visual editor, it does not natively support advanced knowledge bases like RAG or Knowledge Graphs. Instead, users rely on structured data inputs and external integrations to power responses. Pricing for Landbot starts with a free tier that includes basic features, with paid plans ranging from $30/month for the Starter plan to $120/month for the Enterprise plan. The Enterprise tier unlocks advanced integrations and higher usage limits.

Chatbot.com provides a comprehensive platform for building AI-powered chatbots that can be embedded across websites, messaging apps, and social media channels. Its no-code interface allows designers to map conversational flows using a visual editor, which supports conditional logic, form fields, and multimedia content. A standout feature of Chatbot.com is its integration with a wide array of third‑party services, including Salesforce, HubSpot, and Zapier. This enables automated lead capture, data enrichment, and workflow automation directly from chat interactions. Additionally, the platform offers multilingual support, allowing businesses to serve a global audience. While Chatbot.com excels in workflow automation and data capture, it does not provide a native dual knowledge base or advanced RAG capabilities. Responses are typically driven by predefined templates and user inputs. The platform does, however, offer a knowledge base feature that allows uploading FAQs and documents for reference, which can be leveraged to provide factual answers. Pricing begins at $50/month for the Starter plan, with higher tiers offering more messages, integrations, and advanced analytics.

Drift positions itself as a conversation‑centric marketing platform that blends live chat with AI‑driven bots. Designed primarily for B2B sales teams, Drift’s chatbot can qualify leads, book meetings, and surface relevant content based on visitor intent. The platform’s visual builder allows designers to craft conversational flows that integrate with the company’s CRM and marketing automation stack. Drift offers real‑time analytics and heatmaps to track engagement, and its AI assistant can surface insights about visitors, such as recent interactions and content interests. The platform supports integration with major CRMs like Salesforce, HubSpot, and Marketo, enabling seamless lead handoffs. However, Drift’s focus on sales and marketing means it lacks a deep knowledge base or content‑centric AI, and it does not provide a dedicated WYSIWYG editor for custom branding beyond the basic color and logo options. The AI primarily serves to route conversations rather than answer complex knowledge queries. Pricing for Drift starts at $399/month for the Starter plan, with higher tiers offering increased message limits and advanced features.

Intercom is a customer messaging platform that blends live chat, bots, and marketing automation into a unified inbox. Its no‑code chatbot builder allows designers to create conversational flows that can be deployed as widgets, in‑app messages, or on the web. Intercom offers a wide range of integrations, including Salesforce, Shopify, and Zapier, making it suitable for e‑commerce and SaaS companies. Intercom’s AI-driven bot can handle common support queries, while the platform also offers a Knowledge Base feature that can be imported as articles and FAQs. The knowledge base helps reduce support tickets by providing self‑service content. However, the system relies on static articles rather than dynamic RAG or knowledge graph capabilities. The platform also offers a robust set of analytics tools, including message performance metrics and customer segmentation. Intercom’s visual editor allows for basic styling and branding, though it does not provide a full WYSIWYG widget editor like AgentiveAIQ. Pricing starts at $39/month for the Starter plan, with higher tiers providing more advanced features.

ManyChat is a popular chatbot platform primarily focused on Facebook Messenger but also supports web chat widgets. Its drag‑and‑drop builder allows designers to create conversational flows, broadcast messages, and automate marketing sequences. ManyChat offers native integrations with Shopify, Zapier, and Mailchimp, making it useful for e‑commerce and email marketing teams. The platform’s strengths lie in its robust automation features, such as drip campaigns and conditional triggers. Users can easily segment audiences and send targeted messages based on user behavior. However, ManyChat’s knowledge base capabilities are limited to FAQ modules, and it does not support advanced RAG or knowledge graph architectures. ManyChat provides a visual editor for message templates but does not offer a comprehensive WYSIWYG widget editor for custom styling beyond basic color and logo settings. The pricing structure includes a free tier with basic features and paid plans starting at $10/month.

Tidio combines live chat and chatbot functionalities into a single platform that can be embedded on any website. The platform offers a visual chatbot builder that supports conditional logic and media-rich messages. Tidio integrates with popular tools such as Shopify, WooCommerce, Zapier, and Mailchimp, making it a versatile choice for e‑commerce and small business owners. Tidio’s chatbot can answer common questions using a knowledge base that can be populated with FAQs. However, it does not provide a dual knowledge base or advanced AI fact‑retrieval mechanisms. The visual editor allows for basic styling, but it is not a full WYSIWYG widget editor. The platform offers a free plan with limited messages and a paid plan starting at $18/month, which unlocks additional AI chat features and higher usage limits.