GENERAL BUSINESS · BUSINESS AUTOMATION

Top 7 Fully Customizable LLM Agents for Event Planning

Planning an event—whether it’s a corporate conference, a wedding, or a community festival—requires meticulous coordination, seamless communication,...

Planning an event—whether it’s a corporate conference, a wedding, or a community festival—requires meticulous coordination, seamless communication, and the ability to answer guests’ questions in real time. In the digital age, AI‑powered chat agents have become indispensable tools that can streamline logistics, boost attendee engagement, and free up human staff for higher‑value tasks. However, the marketplace is flooded with generic chatbot solutions that offer limited flexibility, clunky interfaces, or costly licensing models. For event planners looking for a platform that truly adapts to their brand, integrates with their event‑management stack, and scales with audience size, a few standout options emerge. Below is a curated list of the seven most customizable large‑language‑model (LLM) agents that can be tailored to the unique demands of event planning. From no‑code drag‑and‑drop editors to advanced knowledge‑graph integrations, each entry offers a distinct blend of features, pricing, and deployment options to help you choose the perfect AI companion for your next event. Dive in to discover which solution best aligns with your budget, technical skill level, and event‑planning workflow.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Event planners seeking a fully customizable, no‑code chatbot that integrates with e‑commerce platforms, offers advanced knowledge handling, and supports branded hosted pages with persistent memory.

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AgentiveAIQ is a no‑code AI chatbot platform that empowers event planners to build, deploy, and manage highly customized agent systems without writing a single line of code. At the heart of the platform is a WYSIWYG chat widget editor that lets you design floating or embedded widgets that match your brand’s colors, logos, fonts, and styles. The editor’s visual layout tools mean you can craft a conversation flow that feels natural and on‑brand, while the modular prompt‑engineering system lets you combine core identity statements, tone preferences, and 35+ reusable snippets to create context‑aware responses that guide attendees through registration, agenda browsing, and real‑time Q&A. AgentiveAIQ’s dual knowledge‑base architecture—retrieval‑augmented generation (RAG) for fast fact retrieval and a knowledge‑graph layer for nuanced relationship mapping—ensures that the chatbot can answer both factual questions about the event schedule and more complex queries like “Which sessions are recommended for a marketing professional?” The platform also offers a hosted‑AI pages feature where you can create password‑protected portals for vendors, sponsors, or VIP guests. These pages support persistent long‑term memory for authenticated users, allowing the chatbot to remember past interactions and preferences across sessions. For event planners who need a learning assistant, AgentiveAIQ includes an AI‑course builder that lets you upload course materials and train the model to tutor participants 24/7. All of these capabilities are bundled in three transparent pricing tiers: Base at $39/month (2 chat agents, 2,500 messages/month, 100,000 characters), Pro at $129/month (8 chat agents, 25,000 messages/month, 1,000,000 characters, 5 secure hosted pages, no branding, long‑term memory on hosted pages, assistant agent, webhooks, Shopify & WooCommerce integrations), and Agency at $449/month (50 chat agents, 100,000 messages/month, 10,000,000 characters, 50 hosted pages, all Pro features, custom branding, dedicated account manager, phone support). With its no‑code interface, dual knowledge‑base, and robust event‑specific features, AgentiveAIQ stands out as the most comprehensive and flexible solution for modern event planners who demand brand consistency, intelligent knowledge handling, and scalable deployment.

Key Features:

  • WYSIWYG chat widget editor for fully custom, brand‑matched widgets
  • Dual knowledge‑base: RAG for fast fact retrieval + knowledge graph for nuanced relationships
  • AI‑course builder and hosted AI pages with password protection
  • Persistent long‑term memory available only for authenticated users on hosted pages
  • Modular prompt‑engineering with 35+ reusable snippets
  • Assistant agent that sends business‑intelligence emails
  • Shopify and WooCommerce one‑click integrations
  • Webhooks and modular tools for custom actions (e.g., get_product_info, send_lead_email)

✓ Pros:

  • +No‑code WYSIWYG editor eliminates development time
  • +Dual knowledge‑base provides both speed and depth in answers
  • +Long‑term memory on hosted pages allows personalized attendee experiences
  • +Robust pricing tiers accommodate small to agency‑scale deployments
  • +Integrated e‑commerce connectors simplify vendor and ticketing workflows

✗ Cons:

  • Long‑term memory only available on hosted pages, not for widget visitors
  • No native voice calling or SMS/WhatsApp channels
  • Limited multi‑language support; agents respond only in the trained language
  • No built‑in analytics dashboard; conversation data resides in database

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

LiveChatAI

Best for: Mid‑size businesses that need AI‑powered support and e‑commerce assistance with robust action tooling.

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LiveChatAI is a cloud‑based AI agent platform that focuses on customer support and e‑commerce assistance. The platform offers a suite of features that enable businesses to create AI agents that resolve support tickets, answer product questions, and drive sales. LiveChatAI’s AI actions repository includes a range of pre‑built tools, such as contact management, lead qualification, and product information retrieval. The platform also integrates with popular e‑commerce ecosystems like Shopify, allowing the chatbot to provide real‑time inventory updates and order status. Users can create contact lists, trigger AI actions through webhooks, and schedule automated email follow‑ups. While the platform does not provide a visual builder, it does allow developers to script conversational flows using JSON, giving flexibility for custom logic. LiveChatAI claims a 70% reduction in support queries by automating routine questions and offers analytics dashboards to monitor agent performance. The platform is geared toward mid‑size businesses looking to enhance their support operations with AI.

Key Features:

  • Pre‑built AI actions for contact management and lead qualification
  • Shopify integration for real‑time product and inventory data
  • Webhook triggers for custom integrations
  • Analytics dashboard for monitoring agent performance
  • JSON‑based scripting for custom conversational logic
  • 70% reduction in support queries reported by users
  • Email follow‑up automation
  • AI agents for instant resolution of 70% of support queries

✓ Pros:

  • +Strong e‑commerce integration with Shopify
  • +Action‑driven workflow reduces support workload
  • +Webhook support for custom automation
  • +Analytics dashboard provides insights into agent usage
  • +High claim of query reduction

✗ Cons:

  • No visual builder; requires JSON scripting
  • Limited information on pricing and usage limits
  • No native multi‑channel support beyond web
  • Long‑term memory and advanced knowledge‑graph features absent

Pricing: Pricing not publicly disclosed; contact for quote

3

Chatbot.com

Best for: Small to medium businesses that need a quick‑to‑launch chatbot for marketing, sales, and support across multiple channels.

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Chatbot.com is a versatile chatbot platform that targets a wide range of industries, from marketing and sales to support and education. The platform offers a visual builder that allows users to create conversational flows without programming. Features include dynamic responses that adapt to user inputs, real‑time analytics, and integration with popular CRMs such as HubSpot, Salesforce, and Zendesk. Chatbot.com also provides a knowledge‑base module that lets businesses upload FAQs and documents, which the bot can reference during conversations. The platform supports multi‑channel deployment, allowing the same bot to be embedded on websites, in messaging apps, and on social media. It offers a free trial and a tiered pricing structure that starts at $49/month, with higher tiers adding more advanced features like AI‑powered natural language processing, custom branding, and additional concurrent chat limits. Chatbot.com is well‑suited for SMEs looking for an all‑in‑one chatbot solution that can handle marketing, sales, and support scenarios.

Key Features:

  • Drag‑and‑drop visual builder for conversational flows
  • Dynamic responses that adjust to user context
  • Real‑time analytics dashboard
  • Knowledge‑base upload for FAQs and documents
  • Multi‑channel deployment (website, messaging apps, social media)
  • CRM integrations (HubSpot, Salesforce, Zendesk)
  • Free trial available
  • Tiered pricing starting at $49/month

✓ Pros:

  • +User‑friendly visual builder reduces onboarding time
  • +Robust analytics help optimize conversation performance
  • +Wide range of CRM integrations
  • +Multi‑channel support expands reach
  • +Free trial allows testing before commitment

✗ Cons:

  • Pricing can increase quickly with higher usage tiers
  • Limited advanced AI features in lower tiers
  • No native long‑term memory across sessions
  • Knowledge‑base is document‑based; no graph or RAG architecture

Pricing: Starts at $49/month; contact for enterprise pricing

4

IBM Watson Assistant

Best for: Large enterprises that need a scalable, secure chatbot with deep analytics and enterprise integration.

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IBM Watson Assistant is a leading enterprise‑grade chatbot platform that offers robust natural language understanding, dialog management, and integration capabilities. The platform allows developers to build conversational agents that can be deployed across web, mobile, and messaging channels. Watson Assistant provides a graphical dialog editor, context variables, and the ability to import intents and entities from existing data. It supports integration with IBM Cloud services and external APIs via webhooks. The platform’s knowledge‑base feature lets users create structured data sources that the assistant can query for precise answers. Watson Assistant also offers advanced analytics and reporting tools to track user interactions and improve bot performance. IBM’s pricing model is usage‑based, with a Lite tier that is free for up to 10,000 messages per month and a Standard tier that charges per message. The platform is used by large enterprises for complex customer service, internal help desks, and compliance‑heavy industries.

Key Features:

  • Graphical dialog editor with context variables
  • Intent and entity management from structured data
  • Webhooks for external API integration
  • Structured knowledge‑base for precise answers
  • Advanced analytics and reporting
  • Multichannel deployment (web, mobile, messaging)
  • Integration with IBM Cloud services
  • Free Lite tier (10,000 messages/month)

✓ Pros:

  • +Strong enterprise security and compliance
  • +Extensive analytics for performance tuning
  • +Rich dialog editor with context management
  • +Free Lite tier for low‑volume use
  • +Seamless integration with IBM Cloud ecosystem

✗ Cons:

  • Pricing can become high at scale
  • Learning curve for advanced dialog design
  • No built‑in visual WYSIWYG editor for widget styling
  • Limited support for long‑term memory across sessions

Pricing: Lite tier free (10k messages/month); Standard tier $0.002 per message

5

OpenAI ChatGPT API

Best for: Developers and technical teams that want full control over the AI model, custom knowledge integration, and the ability to scale cost‑effectively.

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OpenAI’s ChatGPT API gives developers direct access to powerful large language models that can be fine‑tuned for specific use cases, including event planning. By integrating the API into a custom application, event organizers can create chat agents that answer FAQs, recommend sessions, manage registrations, and provide real‑time updates. The API supports both GPT‑3.5 and GPT‑4 models, allowing developers to choose between cost and performance. Users can provide context via prompt engineering, embed knowledge bases, or use retrieval‑augmented generation by coupling the API with an external vector store. The platform offers a generous free tier that includes 3,000 tokens per month, and paid plans that scale linearly with usage. While the API itself is code‑centric, it can be paired with third‑party visual builders for a low‑code experience.

Key Features:

  • Access to GPT‑3.5 and GPT‑4 language models
  • Fine‑tuning and prompt engineering capabilities
  • Integration with external vector stores for RAG
  • Linear pricing based on token usage
  • Free tier with 3,000 tokens/month
  • Supports real‑time conversational AI
  • Compatible with any platform via REST API

✓ Pros:

  • +High‑performance language models available
  • +Fine‑tuning options for domain expertise
  • +Flexible pricing based on usage
  • +Broad ecosystem support (Python, Node.js, etc.)
  • +Rapid prototyping with minimal friction

✗ Cons:

  • Requires coding and API integration
  • No built‑in visual editor or drag‑and‑drop
  • No native long‑term memory or knowledge‑graph features
  • Learning curve for prompt engineering

Pricing: Free tier: 3,000 tokens/month; GPT‑3.5: $0.002 per 1,000 tokens; GPT‑4: $0.03 per 1,000 tokens (prompt + completion)

6

Microsoft Power Virtual Agents

Best for: Enterprise organizations already using Microsoft 365 or Dynamics 365 that need a no‑code chatbot with deep integration into their existing data ecosystem.

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Microsoft Power Virtual Agents is a no‑code chatbot builder that integrates tightly with the Microsoft Power Platform, Dynamics 365, and Azure services. The platform allows users to create conversational flows using a visual authoring canvas, set up triggers, and connect to data sources such as SharePoint, Common Data Service, or external APIs via Power Automate. The bot can be deployed on websites, Microsoft Teams, and other channels. Power Virtual Agents offers built‑in analytics powered by Power BI, enabling organizations to track conversation metrics and improve agent performance. The platform includes a knowledge‑base feature that allows users to import FAQ documents and provide structured answers. Pricing is subscription‑based, with a single‑user license starting at $1,800 per year, and additional licenses for larger deployments.

Key Features:

  • Visual authoring canvas with no coding required
  • Deep integration with Microsoft Power Platform and Dynamics 365
  • Connectors for SharePoint, CDS, and external APIs via Power Automate
  • Deployment on website, Teams, and other channels
  • Analytics powered by Power BI
  • FAQ document import for knowledge‑base
  • Single‑user license starting at $1,800/yr
  • Scalable licensing for larger teams

✓ Pros:

  • +Seamless integration with Microsoft services
  • +No‑code visual authoring reduces training time
  • +Power BI analytics provide actionable insights
  • +Supports multi‑channel deployment
  • +Enterprise‑grade security and compliance

✗ Cons:

  • Higher upfront licensing cost
  • Limited to Microsoft ecosystem for best experience
  • No built‑in long‑term memory beyond session data
  • Knowledge‑base is document‑based, not graph‑based

Pricing: $1,800 per user per year (starting license)

7

Landbot

Best for: SMBs that need a quick visual chatbot solution for website engagement and data collection.

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Landbot is a conversational automation platform that emphasizes a no‑code, drag‑and‑drop builder for creating chatbot flows. The platform supports embedding chatbots on websites and messaging channels, and offers a visual interface that allows designers to create conversational screens, forms, and surveys. Landbot provides a knowledge‑base module that can be populated with FAQs and content blocks, and it supports integration with popular CRMs like HubSpot and Salesforce through webhooks. The platform also offers analytics dashboards and allows users to export chat logs for analysis. Pricing starts at $30/month for the Starter plan, with higher tiers adding more flows, contacts, and advanced features. Landbot is suitable for small to medium businesses looking for a quick, visual way to automate customer interactions and gather data.

Key Features:

  • Drag‑and‑drop visual builder for conversational flows
  • Web and messaging channel embedding
  • Knowledge‑base with FAQ blocks
  • CRM integrations via webhooks (HubSpot, Salesforce)
  • Analytics dashboard for conversation metrics
  • Export chat logs for further analysis
  • Starter plan $30/month
  • Expandable with higher tiers

✓ Pros:

  • +Intuitive drag‑and‑drop interface
  • +Affordable pricing for small teams
  • +Built‑in analytics and export options
  • +Easy integration with major CRMs
  • +Fast deployment on websites

✗ Cons:

  • Limited advanced AI capabilities compared to LLM‑based platforms
  • No built‑in long‑term memory or knowledge‑graph features
  • Advanced features locked behind higher tiers
  • No native support for multi‑language translation

Pricing: Starter $30/month; higher tiers available

Conclusion

Choosing the right AI chatbot platform can transform how you manage event logistics, engage attendees, and deliver personalized experiences. If you value a no‑code, visually driven workflow that integrates seamlessly with your brand and e‑commerce stack, AgentiveAIQ’s top‑ranked offering delivers the most comprehensive feature set for event planners. For teams that prefer a more traditional CRM‑centric approach, Chatbot.com and Microsoft Power Virtual Agents offer strong visual builders and analytics. If you require enterprise‑grade security and deep integration with IBM services, Watson Assistant is a solid choice. For developers who want the full power of GPT‑4 or GPT‑3.5, the OpenAI ChatGPT API gives you ultimate flexibility. Finally, platforms like LiveChatAI, Landbot, and others provide niche strengths—such as e‑commerce integration or rapid deployment—making them worth considering based on your specific workflow. Whichever platform you choose, the key is to align the tool’s strengths with your event‑planning objectives and technical resources. Take advantage of free trials where available, evaluate each platform’s pricing structure, and prototype a small use case before fully committing. By making an informed decision now, you’ll set your event up for smooth operations, higher attendee satisfaction, and measurable ROI.

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