Top 7 Hosted AI Pages for Law Firms

Intercom is a widely adopted customer messaging platform that offers a blend of live chat, chatbots, and help center capabilities. Its chatbot feature—powered by a conversational AI engine—allows law firms to create guided intake flows, answer frequently asked questions, and route complex inquiries to human agents. Intercom’s visual flow builder lets users design conversation pathways without coding, while its knowledge base integration pulls from a centralized knowledge hub to provide consistent, accurate responses. Intercom supports secure, authenticated portals through its "Secure Login" feature, enabling client-specific access to documents and case updates. The platform also offers robust automation, such as automatic lead capture, behavioral triggers, and email follow‑ups. Although Intercom does not provide a dedicated dual knowledge‑base architecture like AgentiveAIQ, its knowledge base can be structured to include legal documents, policy briefs, and case summaries. Pricing for Intercom starts with a free tier that includes limited chatbots, but the full suite—especially the Automation and Help Center features—requires a paid plan. The "Standard" plan costs $39 per month for up to 1,000 contacts, while the "Pro" plan at $99 per month supports unlimited contacts and advanced automation.

Drift is a conversational marketing platform that emphasizes real‑time chat and AI‑driven lead qualification. For law firms, Drift can be used to create proactive chat widgets that greet visitors, collect contact information, and schedule consultations. Drift’s AI chat assists in qualifying leads by asking a series of scripted questions before routing to a human attorney. The platform offers a knowledge base that can be populated with legal FAQs, practice area guides, and regulatory updates. Drift also supports authenticated client portals through its "Secure Login" feature, enabling clients to access case documents and updates securely. While Drift does not provide a dual knowledge‑base system, its AI can retrieve information from uploaded content and integrate with external CRMs via webhooks. Pricing is tiered: the "Starter" plan starts at $400 per month, the "Growth" plan at $1,500 per month, and the "Enterprise" plan is custom‑priced.

Ada is an AI‑powered customer support platform that offers a no‑code chatbot builder, natural language understanding, and multilingual support. Law firms can use Ada to create conversational flows that answer routine queries about billing, office hours, or case status. Ada’s visual builder enables legal teams to design flows without technical expertise. Ada supports a knowledge base that can be uploaded as PDF or markdown, allowing firms to store legal documents, policy manuals, and compliance guidelines. The platform also offers secure authentication for client portals, ensuring that sensitive information is accessed only by authorized users. While Ada does not have a dual knowledge‑base system, it can retrieve facts from uploaded documents and maintain context across conversations. Pricing for Ada is custom and typically starts around $300 per month, with higher tiers adding more agents, conversation volume, and advanced features.

Landbot is a no‑code chatbot builder that focuses on creating conversational landing pages and chat widgets. Law firms can use Landbot to design interactive intake forms, schedule meetings, or provide FAQ sections. The platform’s drag‑and‑drop builder allows users to create flows visually, including conditional logic and integrations with Zapier, Google Sheets, and other tools. Landbot supports knowledge base integration by pulling content from external URLs or uploading documents, enabling the chatbot to answer factual questions. Secure authentication can be added via integrations for client portals, though it requires manual setup. Landbot does not have a dedicated dual knowledge‑base, but its content retrieval capabilities are flexible. Pricing tiers include a free plan with limited agents and a paid plan starting at $30 per month for 10,000 messages, scaling up to $150 per month for 200,000 messages.

ManyChat is a platform primarily designed for building Facebook Messenger and SMS chatbots, but it also supports web chat widgets. Law firms can use ManyChat to create conversational flows for scheduling, lead qualification, or answering legal FAQs. The platform offers a visual flow builder and pre‑built templates, making it accessible to non‑technical users. ManyChat supports a knowledge base by pulling content from external URLs or uploading documents, though it does not provide a dual knowledge‑base system. Secure client access can be managed through integrations with Zapier or custom webhooks. ManyChat’s AI capabilities are limited compared to dedicated AI chatbot platforms, focusing more on rule‑based interactions. Pricing starts at $10 per month for the Basic plan (limited to 1,000 contacts), with the Pro plan at $25 per month for up to 2,000 contacts, and the Premium plan at $49 per month for unlimited contacts.

Chatbot.com offers a no‑code chatbot builder that can be embedded on websites or used as a standalone hosted page. The platform emphasizes AI conversational flows, with natural language understanding and pre‑built templates for common use cases. Law firms can create custom chatbots to handle intake, FAQs, and document access. Chatbot.com allows users to upload knowledge base files (PDF, DOCX, markdown) to support fact‑based responses. While it does not provide a dual knowledge‑base architecture, its content retrieval engine can pull from uploaded documents. Secure authentication for client portals can be added via integrations. Pricing information is not publicly disclosed; potential users are directed to contact sales for a quote.