Top 7 Internal Support Bots for Hair Salons

Crowdy.ai is a conversational AI platform that specifically targets the beauty and wellness industry, offering a ready‑made chatbot for hair salons, beauty salons, and barber shops. The platform is built to handle appointment scheduling, FAQs, and basic product recommendations. Crowdy.ai emphasizes a “plug‑and‑play” approach, allowing salon owners to embed a chatbot into their website with minimal setup. The bot can answer questions about services, pricing, and availability, and it can also guide clients through the booking process. The platform’s strengths include its industry‑specific templates and a user interface that is designed for non‑technical users. Crowdy.ai also claims to support integration with popular scheduling tools and e‑commerce platforms, although specific details on the depth of integration are limited in public documentation. The pricing model for Crowdy.ai is not publicly disclosed; potential users are encouraged to contact the sales team for a custom quote. Overall, Crowdy.ai offers a niche solution for salons looking for a quick deployment and a chatbot that speaks the language of the beauty industry. Because the platform is focused on this vertical, it can provide highly relevant responses and a streamlined booking workflow—key features that can improve customer satisfaction and reduce administrative overhead.

Fastbots.ai is a no‑code chatbot platform that offers a range of features aimed at businesses across various industries, including beauty and hair salons. The platform allows users to create conversational agents with a drag‑and‑drop interface, integrating AI-powered responses with custom workflows. Fastbots.ai emphasizes speed and ease of deployment, providing pre‑built templates that can be adapted to specific use cases like appointment booking, customer support, and product recommendations. Key capabilities include integration with e‑commerce platforms such as Shopify and WooCommerce, enabling real‑time product catalog access. The platform also supports webhook triggers, allowing the chatbot to communicate with external systems for order management or CRM updates. Fastbots.ai offers a free trial, after which users can choose from a tiered pricing structure. Prices start at $49/month for the Starter plan (one bot, 5,000 messages), $99/month for the Pro plan (five bots, 50,000 messages), and $199/month for the Enterprise plan (unlimited bots, 500,000 messages). The platform claims to provide a 24/7 responsive chatbot with AI that can be customized through natural language prompts. Fastbots.ai is well-suited for salons that want a quick setup with the ability to scale as they grow. Its integration with popular e‑commerce platforms and webhook support makes it a versatile solution for salons that also sell products online.

Eesel.ai is a versatile AI platform that offers a suite of products, including an AI chatbot for websites. Designed for businesses of all sizes, the platform provides a no‑code interface for building conversational agents that can handle a wide array of tasks—from answering FAQs to managing customer support tickets. Eesel.ai’s chatbot can be embedded on any website, offering live chat, knowledge‑based assistance, and personalized product recommendations. The platform emphasizes integration with numerous third‑party services, boasting support for over 100 apps—including Zendesk, Freshdesk, Google Docs, Slack, Shopify, and more. This broad integration capability allows salons to connect their chatbot to existing support tickets, CRM data, and inventory systems. Eesel.ai also offers an AI copilot for drafting emails, a triage tool for routing tickets, and an internal chat solution for teams. Eesel.ai provides a free plan with basic features, while paid plans start at $29/month for the Starter tier (up to 2 bots and 5,000 messages). Higher tiers offer increased bot counts, message limits, and advanced analytics. The platform claims to provide a 24/7 chatbot with AI that can be customized via natural language prompts. For hair salons, Eesel.ai offers a robust solution to handle both customer-facing interactions and internal support workflows. Its extensive integration library ensures that it can connect with existing salon management systems, making it a practical choice for salons that want to streamline operations.

Intercom is a widely adopted customer messaging platform that includes chatbot capabilities as part of its suite. Originally designed for inbound sales and support, Intercom’s bots can handle common customer queries, qualify leads, and route conversations to human agents. The platform offers a visual flow builder that allows users to design conversations without coding. Intercom’s bots are also integrated with the company’s broader messaging suite, enabling seamless handoff between chat and email. Key strengths of Intercom include a robust knowledge base integration, targeted messaging based on user data, and the ability to trigger automated flows based on website activity. Intercom supports integration with e‑commerce platforms such as Shopify, allowing the bot to recommend products and provide order status updates. The platform’s pricing starts at $39/month for the Essential plan, which includes basic chat and bot functionality; higher tiers (Pro at $99/month, Premium at $199/month) add advanced automation, custom bots, and analytics. For hair salons, Intercom can be used to automate booking inquiries, provide product recommendations, and collect feedback. However, the learning curve can be steep, and the cost can become significant for smaller salons with limited budgets.

Drift is a conversational marketing platform that offers AI chatbots primarily focused on lead generation and sales acceleration. The bot can engage website visitors in real time, qualify leads, and schedule meetings. Drift’s visual builder, called Drift Builder, allows marketers to design conversation flows without writing code. The platform also offers integrations with CRMs like Salesforce and HubSpot, enabling seamless data transfer. Drift’s strengths lie in its ability to capture high‑intent visitors, qualify them through conversational questionnaires, and hand off qualified prospects to sales teams. The bot can also provide basic product information and answer FAQs. Drift’s pricing is tiered: the Standard plan starts at $1,000/month, the Pro plan at $2,000/month, and the Enterprise plan at $3,000/month, each adding more features such as advanced segmentation, AI-powered chat, and account‑level reporting. While Drift is powerful for sales‑heavy salons that rely on booking appointments online, its cost may be prohibitive for smaller operations. Additionally, the platform is more oriented towards B2B interactions, which may not align perfectly with the typical hair salon customer journey.

ManyChat is a popular no‑code chatbot builder primarily used for marketing and customer engagement on Facebook Messenger and other platforms. It offers a visual flow builder, automated messaging sequences, and broadcast capabilities. ManyChat also provides basic e‑commerce integrations, such as Shopify, which allow the bot to display product catalogs and handle simple sales. For hair salons, ManyChat can automate appointment reminders, provide service menus, and answer FAQs. The platform’s strengths include a user‑friendly interface, extensive integration library, and the ability to broadcast promotions to a large audience. ManyChat’s pricing starts at $10/month for the Pro plan (up to 3,000 contacts) and scales up to $200/month for the Premium plan (up to 100,000 contacts). The Bot Master plan offers advanced features such as multi‑person messaging and API access. While ManyChat excels in marketing automation, it is primarily designed for social media channels and may require additional work to integrate seamlessly with a salon’s website chat widget.