Top 7 Knowledge Graph AIs for Medical Clinics

Eesel.ai is a versatile AI platform that offers a suite of modular agents designed for both customer support and internal knowledge management. The platform’s AI chatbot can be embedded on a clinic’s website to answer patient inquiries in real time, while the AI triage agent helps route support tickets and the AI internal chat agent provides instant answers to staff. Eesel.ai’s AI agent suite integrates with over 100 external applications, including Zendesk, Freshdesk, Confluence, Slack, and Shopify, allowing clinics to pull data from their existing workflows and deliver context‑aware responses. The platform also offers an AI copilot that drafts replies and an AI email writer to generate professional emails, which can be useful for appointment reminders or patient follow‑ups. While the platform does not publish a fixed price list, it offers a flexible pricing model that typically starts with a free tier for basic usage and scales with the number of agents and integrations. Eesel.ai’s strength lies in its extensive integration ecosystem and modular agent architecture, making it a good fit for clinics that already use a variety of third‑party tools and need a unified AI layer.

Ada Health is a patient‑centric health chatbot that uses a structured knowledge graph to guide users through symptom assessment and triage. The platform’s conversational flow is powered by a combination of machine‑learning models and a curated medical knowledge base, allowing it to ask follow‑up questions and narrow down potential diagnoses. Ada’s API can be integrated into clinic websites or mobile apps to provide instant symptom checking, appointment scheduling, and educational content. The platform also offers a patient portal that collects and stores medical history securely, enabling clinicians to review patient‑reported symptoms before visits. Ada’s pricing is subscription‑based, with a starter plan for small practices and an enterprise plan for larger organizations; detailed rates are typically provided via a custom quote. Ada’s key strengths include its evidence‑based symptom checker, compliance with major health regulations (HIPAA, GDPR), and the ability to integrate with electronic health record systems.

Dialogflow CX is Google Cloud’s enterprise‑grade conversational AI platform designed for building complex, scalable chatbots. It features a visual flow builder that lets developers and non‑developers create conversational paths without writing code, and it supports integration with Google Cloud services, third‑party APIs, and various messaging channels such as Google Assistant, WhatsApp, and web. Dialogflow CX uses intent recognition powered by Natural Language Understanding (NLU) and can incorporate a knowledge graph through custom entities, enabling the chatbot to answer domain‑specific questions. The platform offers advanced analytics, multi‑language support, and robust security controls, making it suitable for healthcare organizations that need compliance with HIPAA and GDPR. Dialogflow CX’s pricing is usage‑based: the free tier allows up to 100,000 text or voice queries per month, while paid tiers start at $0.004 per text query and $0.006 per voice query, with additional costs for advanced features like entity extraction and fulfillment.

IBM Watson Assistant is a cloud‑based conversational AI solution that lets healthcare providers build, train, and deploy chatbots across multiple channels. Watson Assistant can ingest knowledge from structured databases, PDFs, and web pages, and it maps relationships using Watson Knowledge Studio, effectively creating a knowledge graph that powers more accurate answers. The platform offers a drag‑and‑drop dialog editor, pre‑built medical intents, and integration with IBM Cloud Pak for Data and other IBM services. Watson Assistant is compliant with HIPAA, GDPR, and other privacy regulations, making it a viable choice for medical clinics that handle sensitive patient data. Pricing is tiered: the Lite plan is free with limited usage, while the Standard and Enterprise plans start at around $0.0025 per API call and scale with additional features and higher throughput.

Landbot is a no‑code chatbot builder that focuses on creating conversational experiences for websites and messaging apps. It offers a visual drag‑and‑drop builder, pre‑designed templates, and integrations with popular services such as Zapier, Google Sheets, and Salesforce. While Landbot does not natively expose a knowledge graph, it allows users to import external knowledge bases and use conditional logic to retrieve facts, making it suitable for basic FAQ and appointment scheduling use cases in medical clinics. The platform supports multi‑language conversations and can be embedded as a floating or embedded widget on any website. Pricing ranges from a free tier with limited flows to paid plans starting at $39/month for unlimited flows and advanced integrations.

Chatimize.com is a chatbot platform that enables businesses to create AI‑powered chat widgets for websites, social media, and messaging apps. The platform offers a visual editor, quick template setup, and integration with popular channels like WhatsApp, Telegram, Facebook Messenger, and Instagram. While Chatimize’s primary focus is on web and social chat, it also provides a knowledge base feature that lets users upload FAQs and documents, which the chatbot can reference during conversations. The platform is geared toward marketing and sales teams but can be adapted for patient engagement in medical clinics, especially for appointment reminders and basic informational queries. Pricing is not publicly disclosed; users are encouraged to contact the sales team for a custom quote.