Top 7 New Visitor Info Bots for Churches

ManyChat is a popular chatbot platform known for its visual drag‑and‑drop builder and strong integration with Facebook Messenger, SMS, and email. Churches can use ManyChat to automate welcome messages, event reminders, and donation appeals. The platform offers a suite of templates tailored for nonprofits, including a "Welcome to the Church" flow that greets visitors with a friendly introduction and collects contact information for follow‑up. ManyChat’s broadcasting feature allows church leaders to send targeted messages to specific segments, such as new members or Sunday School parents. ManyChat supports basic knowledge base functionality through its FAQ feature, enabling users to create a searchable list of common questions. While it lacks a sophisticated dual knowledge base, the platform’s AI integration allows for quick, context‑aware replies based on predefined rules. Key features:

Tidio blends live chat with AI chatbot functionality, making it a versatile choice for churches that want instant visitor support and automated FAQs. The platform provides a simple, web‑based chat widget that can be embedded on any website. Tidio’s AI bot uses natural language processing to answer common questions about service times, donation processes, and volunteer opportunities. The drag‑and‑drop builder allows church staff to create custom flows without coding. Tidio also offers a knowledge base integration that lets you upload documents or FAQs, which the bot can reference in real time. While it doesn’t feature a dual knowledge base, the combination of document search and rule‑based responses offers a practical solution for many ministries. Live chat agents can take over conversations when needed, ensuring a smooth handoff. Key features:

Intercom is a customer messaging platform that offers a sophisticated chatbot engine, useful for churches that want to engage visitors, collect leads, and provide support across web, mobile, and email. With Intercom, ministries can set up automated welcome messages, schedule follow‑up emails, and capture visitor data for future outreach. The platform’s AI bot can answer FAQs, provide event details, and direct users to relevant resources. Intercom’s knowledge base feature allows churches to host searchable articles that the bot can reference. While it doesn’t provide a dual RAG + Knowledge Graph, its content management system is robust and integrates seamlessly with the chat flow. The platform also offers live chat and a help desk, giving church staff a comprehensive tool for visitor engagement. Key features:

Drift focuses on conversational marketing and is well‑suited for churches looking to nurture leads and convert inquiries into volunteer sign‑ups or donation opportunities. The platform offers a chatbot that can ask qualifying questions, schedule appointments, and integrate with Google Calendar for event planning. Drift’s AI bot can be configured via a visual builder, and it supports natural language understanding for basic visitor inquiries. The knowledge base in Drift is primarily a collection of FAQ articles that the bot can reference. While it doesn’t provide a dual knowledge base, the platform’s ability to trigger outbound emails and calendar invites adds value for ministries coordinating events and outreach. Drift also offers a robust analytics dashboard to track conversation metrics. Key features:

LiveChat is a well‑established live‑chat solution that now includes an AI chatbot feature to help churches answer common questions and guide visitors. The platform’s chat widget can be embedded on any church website with a single line of code. LiveChat’s AI bot uses predefined responses and basic rules to answer FAQs about service times, donation methods, and volunteer roles. Users can also set up automated greetings and exit surveys. The knowledge base integration allows churches to upload FAQs and articles that the bot can reference. While it lacks a dual knowledge base, the combination of document search and rule‑based replies provides a straightforward solution for many ministries. LiveChat also offers real‑time chat agents to take over conversations when needed. Key features:

BotStar offers a no‑code chatbot builder with a visual flow editor, making it suitable for churches that want to create customized conversational experiences without coding. The platform supports embedding on any website and integrates with popular messaging channels such as Facebook Messenger. BotStar’s chatbot can answer FAQs about service times, donation processes, and event schedules using a combination of rule‑based logic and natural language understanding. The knowledge base feature in BotStar allows churches to upload documents and FAQs, which the bot can reference during conversations. While it does not provide a dual knowledge base, the platform’s ability to integrate with external CRMs via webhooks and its support for dynamic content makes it a flexible option for ministries. Key features: