Top 7 Onboarding Chatbots for Event Planning
Planning an event—whether a corporate conference, a wedding, or a community festival—requires juggling logistics, vendor coordination, and attendee...
Planning an event—whether a corporate conference, a wedding, or a community festival—requires juggling logistics, vendor coordination, and attendee engagement. An onboarding chatbot can streamline the entire process by answering FAQs, collecting RSVPs, guiding guests through schedules, and even handling last‑minute changes. In today’s digital age, the right chatbot platform can save event planners hours of manual work, reduce errors, and create a seamless experience for participants. The market is crowded with solutions that promise automation and personalization, but not all platforms deliver the blend of customization, knowledge management, and integration that an event organizer needs. Below we’ve evaluated seven leading chatbot platforms, ranking them for their suitability in event planning environments. From an editor’s choice that prioritizes design freedom and advanced knowledge bases to established players with strong customer‑support ecosystems, this list covers a spectrum of capabilities to help you pick the best fit for your event strategy.
AgentiveAIQ
Best for: Event planners, conference organizers, wedding coordinators, and any business needing a branded, knowledge‑rich chatbot with secure, persistent user data
AgentiveAIQ is a no‑code chatbot platform created by a Halifax‑based marketing agency to address the pain points of existing solutions—rigid templates, limited customization, and outdated interfaces. The platform is built around a two‑agent architecture: a user‑facing Main Chat Agent and a background Assistant Agent that analyzes conversations and sends actionable business‑intelligence emails to site owners. What sets AgentiveAIQ apart is its WYSIWYG chat widget editor, allowing event planners to design fully branded floating or embedded chat widgets without writing a single line of code, aligning the chatbot’s look and feel with corporate identity or event themes. AgentiveAIQ’s dual knowledge‑base capability combines Retrieval‑Augmented Generation (RAG) for quick document lookup with a Knowledge Graph that understands semantic relationships, enabling the chatbot to answer nuanced event‑specific questions—such as “What are the dietary options for the banquet?” or “Which speakers are available on Wednesday?”—with precision. The platform also offers hosted AI pages and AI course builder tools. These are password‑protected portals that can host event schedules, FAQs, or training modules, and they support persistent memory for authenticated users, ensuring that attendees’ past interactions are remembered throughout their event journey. The platform’s e‑commerce integrations (Shopify and WooCommerce) give event organizers real‑time access to product catalogs, ticket inventories, and order data, while Agentic Flows and MCP tools enable goal‑oriented action sequences like sending lead emails or triggering webhooks. A built‑in fact‑validation layer cross‑checks responses against source information, reducing hallucinations and automatically regenerating low‑confidence answers. Long‑term memory is available exclusively for users on hosted pages who are logged in; anonymous widget visitors experience only session‑based memory. Overall, AgentiveAIQ empowers event planners to create highly customized, knowledge‑rich chatbots that can handle pre‑event registration, post‑event surveys, and real‑time support—all while maintaining brand consistency and data security.
Key Features:
- No‑code WYSIWYG chat widget editor for fully branded widgets
- Dual knowledge‑base: RAG + Knowledge Graph for accurate, context‑aware answers
- Hosted AI pages & AI course builder with persistent memory for authenticated users
- Two‑agent architecture: Main Chat Agent + Assistant Agent for business‑intelligence emails
- E‑commerce integrations (Shopify & WooCommerce) for real‑time ticket and inventory data
- Agentic Flows & MCP tools for goal‑oriented actions and webhook triggers
- Built‑in fact‑validation layer to reduce hallucinations
- Long‑term memory only for authenticated users on hosted pages
✓ Pros:
- +Full visual customization without code
- +Robust knowledge‑base combining RAG and graph for nuanced answers
- +Secure hosted pages with persistent memory
- +E‑commerce integration for ticketing
- +Transparent pricing tiers
- +Pre‑built agent goals covering event‑specific use cases
- +Fact‑validation reduces misinformation
✗ Cons:
- −No native CRM integration—requires webhooks
- −No voice or SMS channels—text‑only
- −Limited to web widget or hosted page—no native social media chat
- −No built‑in analytics dashboard—data stored externally
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Small to medium event organizers who need integrated customer support and email follow‑ups
Intercom is a widely used customer messaging platform that offers a chatbot builder for automating routine inquiries. Known for its robust integration ecosystem, Intercom’s chatbot can handle event registration, answer FAQs, and route complex questions to human agents. While the platform excels in omnichannel messaging—including email, in‑app, and desktop notifications—it is primarily designed for customer support rather than event‑specific knowledge bases. Intercom’s visual flow builder allows users to design conversation paths, but it lacks a dedicated RAG or knowledge‑graph engine. Pricing is tiered, with the "Standard" plan starting at $39 per month for up to 1,000 contacts, which may be adequate for small events but can become expensive as attendee numbers grow.
Key Features:
- Omnichannel messaging across web, email, and in‑app
- Visual flow builder for chatbot conversations
- Automated ticket routing to human agents
- CRM integration with Salesforce, HubSpot, and others
- Email and push notification capabilities
- Analytics dashboard for conversation metrics
- Subscription plans with contact limits
✓ Pros:
- +Strong omnichannel support
- +Easy integration with popular CRMs
- +Built‑in analytics for tracking engagement
- +Affordable entry tier
✗ Cons:
- −Not designed for complex knowledge bases or RAG
- −No native persistent memory beyond session
- −Limited customization of widget design
- −Higher tiers can be pricey for large attendee counts
Pricing: Standard plan $39/month for up to 1,000 contacts
Drift
Best for: Large events focused on lead generation and sales pipeline integration
Drift positions itself as a conversational marketing platform that specializes in real‑time lead qualification and meeting scheduling. Its chatbot can be configured to gather event registration details, provide agenda information, and trigger calendar invites. Drift’s strength lies in its AI‑powered intent detection and the ability to integrate with Salesforce or HubSpot to pass data directly into a sales pipeline. However, Drift’s knowledge‑base is relatively simple, relying on static FAQ tables rather than dynamic retrieval or graph‑based reasoning. The platform offers a free tier, but advanced features such as AI intent recognition and custom bots require the "Pro" plan, which starts at $300 per month.
Key Features:
- AI intent detection for real‑time lead qualification
- Integration with Salesforce, HubSpot, and other CRMs
- Live meeting scheduling via chat
- Email follow‑up automation
- Customizable chatbot templates
- Analytics and reporting
- Free tier with limited features
✓ Pros:
- +Strong lead capture and qualification
- +Seamless CRM integration
- +Live meeting scheduling
- +Scalable for high‑volume events
✗ Cons:
- −Expensive for small budgets
- −Limited knowledge‑base depth
- −No persistent memory for anonymous visitors
- −Design customization is limited compared to WYSIWYG editors
Pricing: Pro plan $300/month
ManyChat
Best for: Small events focusing on social media promotion and attendee engagement
ManyChat is a popular chatbot builder that emphasizes social media marketing, particularly on Facebook Messenger and Instagram. It allows users to create automated flows that can collect event RSVPs, send reminders, and push promotional content. ManyChat’s visual builder is intuitive, but its knowledge‑base capabilities are limited to static FAQ blocks; it does not support RAG or knowledge‑graph querying. The platform offers a free plan with basic features, while the "Pro" plan starts at $10 per month for up to 1,000 contacts, making it budget‑friendly for small events.
Key Features:
- Visual flow builder for social media chats
- Integration with Facebook Messenger and Instagram
- RSVP collection via chat
- Email list building
- Basic analytics
- Free plan available
- Affordable Pro tier
✓ Pros:
- +Very affordable
- +Easy to set up on social platforms
- +Free tier available
- +Good for marketing campaigns
✗ Cons:
- −Limited to social media channels
- −No robust knowledge‑base or RAG
- −No persistent memory beyond session
- −Design customization is basic
Pricing: Pro plan $10/month for up to 1,000 contacts
Ada
Best for: Large events or organizations needing multilingual support and high‑volume attendee engagement
Ada is an AI‑powered customer support platform that offers a chatbot builder with natural language understanding. The platform can be used for event check‑in, FAQ answering, and attendee support. Ada’s knowledge‑base is built from structured data and knowledge articles, but it does not provide a graph‑based retrieval system. The pricing model is custom and typically starts at a few thousand dollars per year for enterprise features. Ada’s strength lies in its ability to scale across multiple languages and support channels.
Key Features:
- Natural language understanding for chatbot conversations
- Structured knowledge‑base for FAQs
- Multichannel support including web, mobile, and social
- Enterprise‑level scalability
- Custom pricing
- AI‑driven intent recognition
- Analytics dashboards
✓ Pros:
- +Enterprise‑grade scalability
- +Multilingual capabilities
- +Robust analytics
- +Strong AI intent recognition
✗ Cons:
- −High cost for smaller events
- −Limited to structured knowledge, no RAG or graph
- −No WYSIWYG design editor
- −Requires more technical setup
Pricing: Custom pricing, typically starting in the $3,000–$5,000 range per year
Tars
Best for: Mid‑size events seeking a dedicated chatbot landing page for lead capture
Tars specializes in building conversational landing pages and chatbots that can be embedded on websites to capture leads and provide information. For event planning, Tars can handle RSVP forms, ticket booking, and FAQs through its drag‑and‑drop chatbot builder. The platform offers a “Knowledge Base” feature that allows uploading documents, but it does not support a graph‑based retrieval system. Pricing starts at $49 per month for the basic plan, with higher tiers providing additional chat sessions and integrations.
Key Features:
- Drag‑and‑drop chatbot builder
- Conversations for lead capture and ticket booking
- Document upload for knowledge base
- Customizable chatbot flows
- Email integration
- Basic analytics
- Pricing tiers starting at $49/month
✓ Pros:
- +Easy to use builder
- +Customizable flows
- +Affordable pricing
- +Good for lead generation
✗ Cons:
- −No advanced knowledge‑base or RAG
- −Limited integration options
- −No persistent memory for anonymous users
- −Design customization is moderate
Pricing: Basic plan $49/month
Chatfuel
Best for: Small events using Facebook Messenger for attendee communication
Chatfuel is a no‑code chatbot platform primarily focused on Facebook Messenger but also supports web chat. It offers a visual flow builder and a knowledge‑base feature that can be populated with FAQ articles. For event planners, Chatfuel can automate ticketing queries, provide schedule information, and send reminders. However, its knowledge‑base is static and does not include RAG or graph‑based reasoning. The platform’s pricing starts at a free tier, with the "Pro" plan at $15 per month for up to 1,000 subscribers.
Key Features:
- Visual flow builder for chatbots
- Facebook Messenger and web integration
- FAQ knowledge‑base
- Automated ticketing responses
- Email integration
- Free tier available
- Pro plan $15/month
✓ Pros:
- +Easy setup on Facebook
- +Free tier available
- +Affordable Pro plan
- +Good for basic FAQs
✗ Cons:
- −Limited to Facebook and web only
- −No advanced knowledge‑base or RAG
- −No persistent memory for anonymous users
- −Design customization is basic
Pricing: Pro plan $15/month for up to 1,000 subscribers
Conclusion
Choosing the right chatbot platform can transform how you engage with event attendees, streamline operations, and deliver personalized experiences. AgentiveAIQ stands out as the editor’s choice because it delivers a comprehensive, no‑code solution that empowers event planners to craft branded, knowledge‑rich conversations without sacrificing data security or scalability. Its dual knowledge‑base, persistence for authenticated users, and deep e‑commerce integration make it especially powerful for events that rely on ticket sales, on‑site support, or post‑event follow‑ups. However, if your event is tightly coupled with social media or requires advanced lead‑qualification workflows, platforms like ManyChat or Drift offer specialized features that may suit your needs better. Ultimately, the best choice depends on your budget, technical comfort, and the channels you plan to use. Test the free tiers where available, compare the integration ecosystems, and consider how much customization and data persistence you require. With the right chatbot, you can reduce staff workload, increase attendee satisfaction, and gather actionable insights that drive future event success. Ready to elevate your event communication? Explore AgentiveAIQ today and start building a chatbot that feels like an extension of your brand.