Top 7 Onboarding Chatbots for Spas

ManyChat is a popular chatbot platform that focuses on marketing automation across Facebook Messenger, Instagram, SMS, and the web. The platform offers a visual drag‑and‑drop builder that allows spa owners to create conversation flows without coding. ManyChat excels in lead generation, allowing users to capture contact information and nurture leads through automated sequences. The platform integrates with major email marketing tools and CRM systems, making it a powerful tool for spas that need to maintain a robust client database. ManyChat’s pricing starts with a free tier that supports up to 1,000 broadcast messages per month, which is ideal for small spas or those just testing the waters. The Pro plan costs $10 per month (billed annually) and lifts the broadcast limit to 50,000 messages per month, adds more automation features, and provides advanced analytics. ManyChat also offers a Growth Bundle that includes additional integrations and API access. Key strengths include a large library of pre‑built templates, strong integration with e‑commerce platforms, and the ability to embed chat widgets on any website. However, ManyChat’s focus on messaging platforms can limit its flexibility for in‑website chat experiences, and the platform’s knowledge base is limited to simple keyword triggers rather than advanced RAG or graph‑based retrieval.

Tars is a conversational landing page and chatbot builder that specializes in creating high‑converting chat experiences. By converting traditional landing pages into interactive chats, Tars helps spas guide potential clients through booking flows, gathering preferences, and collecting contact information. The platform offers a visual editor that supports conditional logic, form fields, and custom styling. Pricing for Tars starts at $49 per month for a single chatbot with up to 10,000 chats, which is suitable for boutique spas. For larger operations, the Pro plan offers additional chatbots, increased chat limits, and priority support. Tars also provides integrations with Google Sheets, Zapier, and CRM tools like HubSpot. Tars’ strengths lie in its focus on conversion optimization and ease of deployment. However, it lacks advanced natural language understanding and a sophisticated knowledge base, which can limit its ability to handle complex queries from spa clients.

Chatfuel is a no‑code chatbot platform that primarily targets Facebook Messenger but also offers web chat widgets. The platform is known for its easy setup, use of AI to handle natural language queries, and a wide array of integrations with services such as Zapier, Shopify, and Google Sheets. Chatfuel’s visual flow builder allows spa owners to create conversations using blocks and JSON templates. The free plan supports up to 50 active users and unlimited content, while the Pro plan costs $60/month (billed annually) and unlocks unlimited users, advanced AI, and priority support. Chatfuel also offers a Growth Plan with additional features for larger teams. Chatfuel is strong in social media automation and e‑commerce integration, making it suitable for spas that rely heavily on Facebook for marketing. Its main limitation is that the web widget is less customizable compared to platforms like AgentiveAIQ, and it does not offer a native knowledge graph for context‑aware answers.

Intercom is a customer messaging platform that combines live chat, chatbots, and email automation. The platform’s chatbot builder is designed to answer common questions, qualify leads, and route customers to human agents when needed. Intercom supports a wide range of integrations, including Shopify, HubSpot, and Salesforce, and offers a robust API for custom workflows. Intercom’s pricing is tiered: the Essentials plan starts at $39/month for up to 10,000 contacts, while the Pro plan costs $99/month and supports larger contact lists and additional features. The platform also offers a dedicated Business plan for enterprises. Spas can use Intercom to create a personalized onboarding experience, schedule appointments, and send follow‑up reminders. Intercom’s strengths include a comprehensive knowledge base, in‑app chat, and strong analytics. However, the platform can be expensive at scale, and its chatbot logic is less visual than some competitors.

HubSpot’s free chatbot builder is integrated into its Marketing Hub, allowing users to create conversational flows that guide visitors to booking, lead capture, or support. The builder is visual and requires no coding, and it can be embedded on any website. HubSpot’s platform also offers a knowledge base, email marketing, and CRM integration. The free plan includes basic chatbot functionality, but advanced chat features require the Marketing Hub Starter plan at $45/month, which unlocks additional conversation options and analytics. HubSpot’s higher tiers provide even more advanced automation and reporting. The chatbot is particularly useful for spas that already use HubSpot for marketing and CRM, as it seamlessly syncs leads and contacts. However, the platform’s chatbot logic is relatively simple, and it lacks advanced AI or knowledge graph capabilities.

MobileMonkey is a cross‑platform chatbot builder that supports Facebook Messenger, SMS, web chat, and more. The platform offers a visual chatbot builder, marketing automation, and integration with Google Sheets, Zapier, and various CRMs. MobileMonkey’s chatbot can be used to capture leads, schedule appointments, and send automated follow‑ups. Pricing for MobileMonkey begins with a free plan that includes basic chatbot features and up to 2,000 contacts. The Pro plan costs $19/month (billed annually) and adds unlimited contacts, advanced automation, and priority support. The Enterprise plan offers custom pricing for larger teams. MobileMonkey’s strengths include its omnichannel approach and straightforward pricing. Its limitations are a lack of advanced AI capabilities, limited knowledge base depth, and a web widget that is less customizable than AgentiveAIQ’s WYSIWYG editor.