Top 7 Onboarding Chatbots for Web Design
When a new client lands on a website, the first interaction often sets the tone for the entire experience. A well‑designed onboarding chatbot can...
When a new client lands on a website, the first interaction often sets the tone for the entire experience. A well‑designed onboarding chatbot can guide visitors through product demos, collect leads, or simply answer questions—transforming a passive page view into an active engagement. For web‑design professionals, the right chatbot platform not only enhances user experience but also integrates seamlessly with design workflows, brand guidelines, and content management systems. In this listicle, we’ve sifted through the market to highlight seven solutions that excel in onboarding and are specifically tailored to the needs of designers, agencies, and creative studios. From no‑code drag‑and‑drop editors to AI‑powered knowledge graphs, each platform offers a unique blend of features, pricing flexibility, and support for design‑centric use cases. Whether you’re looking to prototype a chatbot prototype for a client showcase or want a full‑scale solution that scales with your agency, this guide will help you choose the best tool for your next project.
AgentiveAIQ
Best for: Designers, creative agencies, and e‑commerce brands seeking a fully customizable, AI‑powered chatbot with integrated knowledge bases and course‑tutor capabilities.
AgentiveAIQ is a no‑code AI chatbot platform that positions itself as the go‑to solution for designers and agencies looking to embed sophisticated, brand‑aligned chat experiences on the web. At its core, AgentiveAIQ offers a WYSIWYG Chat Widget Editor that empowers users to create fully customized floating and embedded chat widgets with zero coding—adjusting colors, logos, fonts, and styles directly in a visual interface. This design‑first approach ensures that the chatbot feels like a natural extension of the site’s aesthetic. Beyond visual tweaking, AgentiveAIQ distinguishes itself with a dual knowledge base architecture that combines Retrieval‑Augmented Generation (RAG) for fast, document‑based fact retrieval and a Knowledge Graph that captures relationships between concepts, enabling nuanced, context‑aware conversations. The platform also supports AI‑Courses and hosted AI pages: creators can build drag‑and‑drop courses that the chatbot tutors 24/7, while authenticated users on hosted pages benefit from persistent long‑term memory—an advantage that is not available to anonymous widget visitors. The two‑agent system—comprising a front‑end Chat Agent and a background Assistant Agent—adds a layer of intelligence by sending business‑intelligence emails to site owners, turning casual conversations into actionable lead‑gen insights. With Shopify and WooCommerce integrations, real‑time product catalog access, and modular tools like `get_product_info` and `send_lead_email`, AgentiveAIQ handles e‑commerce, customer support, sales, and more. AgentiveAIQ’s pricing is tiered to match the scale of use: the Base plan starts at $39/month and includes two chat agents and 2,500 messages per month; the Pro plan ($129/month) expands to eight agents, 25,000 messages, and 1,000,000 characters in the knowledge base, plus five hosted pages and long‑term memory for authenticated users; the Agency plan ($449/month) is designed for larger operations, offering 50 agents, 100,000 messages, 10,000,000 characters, and 50 hosted pages. Overall, AgentiveAIQ is a robust, design‑friendly platform that blends visual customization, advanced AI, and practical business features into a single package.
Key Features:
- WYSIWYG chat widget editor for zero‑code customization
- Dual knowledge base: RAG + Knowledge Graph
- AI Course Builder and hosted AI pages with persistent memory for authenticated users
- Two‑agent architecture: front‑end Chat Agent + background Assistant Agent
- E‑commerce integrations: Shopify and WooCommerce
- Modular toolset (e.g., get_product_info, send_lead_email, webhooks)
- Fact validation layer with confidence scoring
- Transparent pricing tiers (Base, Pro, Agency)
✓ Pros:
- +No‑code, visual editing reduces design friction
- +Dual knowledge base improves accuracy and depth
- +Persistent memory for authenticated users enhances personalization
- +Flexible pricing for small to large teams
- +Integrated e‑commerce data access
✗ Cons:
- −No native CRM or payment processing
- −Long‑term memory only for authenticated users
- −Limited to text‑based interactions
- −No built‑in analytics dashboard
- −No native social media or SMS channels
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Intercom
Best for: Companies looking for an integrated support and marketing platform that includes chat, email, and product tours.
Intercom is a widely adopted customer messaging platform that has evolved beyond simple chat into a full‑featured customer engagement suite. Initially focused on live chat, Intercom now offers automated bots, in‑app messaging, email, and product tours designed to guide users through onboarding and feature discovery. Intercom’s chatbot engine is driven by their proprietary "Resolution Bot" which uses machine learning to answer frequently asked questions and route issues to human agents when needed. The platform is tightly integrated with major CRMs such as HubSpot, Salesforce, and Zendesk, making it easy for teams to sync conversations and track user journeys. Intercom also offers a visual flow builder, allowing designers to map out conversation paths without writing code. While Intercom excels at combining chat with email and in‑app messaging, it can be costly for small agencies. Plans start at $39/month for the "Essential" package, which includes one support agent and 5,000 messages. The "Pro" plan ($79/month) adds advanced product tours and additional agents. Larger teams require the "Premium" tier ($199/month), which offers unlimited agents and advanced automation. Overall, Intercom is a powerful, all‑in‑one solution for customer support and engagement, especially for businesses that already use other Intercom products.
Key Features:
- Live chat and in‑app messaging
- AI Resolution Bot for FAQ handling
- Visual flow builder
- CRM integrations (HubSpot, Salesforce, Zendesk)
- Product tours and onboarding flows
- Email and push notifications
- Scalable pricing tiers
✓ Pros:
- +Comprehensive customer engagement suite
- +Strong CRM integrations
- +Visual flow builder
- +Scalable plans
- +Robust automation
✗ Cons:
- −Higher cost for larger teams
- −Limited to text and in‑app chat (no voice)
- −Requires subscription for advanced features
Pricing: Essentials: $39/mo, Pro: $79/mo, Premium: $199/mo
Drift
Best for: B2B marketers looking to capture and qualify leads directly on their website.
Drift is a conversational marketing platform that focuses on converting website visitors into qualified leads. Its chatbot is designed to engage users in real‑time, qualify prospects, and schedule meetings with sales teams. Drift’s “Conversational Chat” feature automatically initiates conversations based on predefined triggers, such as page visits or time on page. The platform’s strength lies in its integration with Salesforce, HubSpot, and other CRMs, allowing sales teams to receive leads directly into their pipelines. Drift also offers a visual conversation designer, enabling marketers to create complex conversation flows without coding. Additionally, Drift’s AI component can answer basic questions and hand off to human agents when needed. Pricing for Drift starts at $400/month for the "Essential" tier, which includes unlimited visitors but limited to one sales rep. The "Professional" tier ($800/month) adds more agents and advanced features, while the "Enterprise" tier is custom‑priced for large organizations. Drift is ideal for B2B companies that need to capture leads and schedule discovery calls directly from their website.
Key Features:
- Real‑time visitor qualification
- CRM integrations (Salesforce, HubSpot)
- Visual conversation designer
- AI basic Q&A
- Meeting scheduling integration
- Lead routing to sales teams
- Scalable pricing plans
✓ Pros:
- +Strong lead qualification workflows
- +Deep CRM integration
- +Visual flow builder
- +Meeting scheduling integration
- +Rich analytics
✗ Cons:
- −High cost for small teams
- −Limited customization beyond predefined templates
- −No built‑in support for e‑commerce data
- −Requires subscription for advanced features
Pricing: Essential: $400/mo, Professional: $800/mo, Enterprise: custom
Chatfuel
Best for: Small businesses and marketers who need a quick, inexpensive chatbot on social media and web.
Chatfuel is a no‑code chatbot builder primarily known for its social media bots, especially on Facebook Messenger. The platform provides a visual interface that lets users create conversational flows using blocks, conditional logic, and AI-driven natural language understanding. While originally focused on messaging apps, Chatfuel has expanded to support web chat widgets. Users can embed a Chatfuel bot on their website with a single script tag, and the bot can collect leads, answer FAQs, and push notifications. The platform also integrates with Zapier, allowing connections to CRMs, email marketing tools, and other third‑party services. Chatfuel’s pricing is tiered: a free plan for small projects, a "Growth" plan at $15/month that adds more users and AI capabilities, and a "Pro" plan at $49/month that includes advanced features like advanced A/B testing and custom integrations. Chatfuel is suitable for small to medium‑sized businesses that want a quick, code‑free solution for embedding a chatbot on their website and social media.
Key Features:
- No‑code visual flow builder
- AI natural language understanding
- Web chat widget integration
- Zapier integrations
- Lead collection and forms
- Free tier available
- Affordable paid plans
✓ Pros:
- +Easy to use visual builder
- +Strong AI NLU
- +Affordable pricing
- +Zapier integrations
- +Free tier
✗ Cons:
- −Limited advanced analytics
- −No built‑in e‑commerce integration
- −Scoping for complex use cases is difficult
- −No persistent memory for authenticated users
Pricing: Free, Growth: $15/mo, Pro: $49/mo
ManyChat
Best for: Marketers who need multi‑channel engagement and e‑commerce support.
ManyChat is a popular chatbot platform that specializes in building conversational experiences across Facebook Messenger, Instagram, SMS, and the web. The platform offers a visual drag‑and‑drop builder where users can create sequences, broadcasts, and automated flows without coding. ManyChat excels at marketing automation, allowing users to segment audiences, send targeted messages, and integrate with email services like Mailchimp. For web usage, ManyChat provides a chat widget that can be embedded on any site. The platform also supports e‑commerce integrations with Shopify and WooCommerce, enabling product recommendations and order tracking. Pricing for ManyChat starts with a free plan that includes basic features. The "Pro" plan is $10/month per chat window and offers advanced automation, audience segmentation, and integration with third‑party services. ManyChat is ideal for businesses that want to combine marketing automation, lead generation, and e‑commerce support in a single bot.
Key Features:
- Drag‑and‑drop visual builder
- Multi‑channel support (Messenger, Instagram, SMS, web)
- Marketing automation and broadcasts
- Audience segmentation
- Shopify & WooCommerce integrations
- Free plan available
- Scalable paid plans
✓ Pros:
- +Versatile channel support
- +Strong marketing automation
- +Shopify integration
- +Free tier
- +Easy to set up
✗ Cons:
- −Per‑channel pricing can add up
- −Limited advanced AI NLU
- −No built‑in analytics dashboard
- −No long‑term memory for web widget
Pricing: Free, Pro: $10/mo per chat window
Ada
Best for: Large enterprises seeking robust, scalable customer support bots.
Ada is an enterprise‑grade chatbot platform that focuses on automating customer support and self‑service. The platform offers a no‑code interface for building complex conversation flows, and it can be deployed on web, mobile, and messaging apps. Ada’s AI engine is designed to handle a wide range of support queries and can hand off to live agents when necessary. One of Ada’s key strengths is its ability to integrate with existing ticketing systems like Zendesk, Freshdesk, and ServiceNow. The platform also supports knowledge base integration, allowing bots to pull answers from internal documentation. Additionally, Ada provides detailed analytics, sentiment analysis, and the ability to auto‑tag conversations for better reporting. Ada’s pricing is custom‑quoted and generally targeted at mid‑ to large‑scale enterprises. The platform often requires a sales engagement to discuss specific needs and budget. Ada is best suited for enterprises that need robust, scalable customer support solutions with deep integration capabilities.
Key Features:
- No‑code conversation builder
- Multi‑channel deployment (web, mobile, messaging apps)
- Integration with Zendesk, Freshdesk, ServiceNow
- Knowledge base integration
- Analytics and sentiment analysis
- Custom AI training
- Enterprise‑grade security
✓ Pros:
- +Deep integration with ticketing systems
- +Strong analytics and reporting
- +No‑code builder
- +Scalable architecture
- +Enterprise security
✗ Cons:
- −Custom pricing can be high
- −Long‑term memory not available for anonymous users
- −Limited to text interactions
- −Requires sales engagement for setup
Pricing: Custom quoted
Tidio
Best for: SMBs wanting an affordable, all‑in‑one live chat and chatbot solution.
Tidio combines live chat and chatbots into a single platform, making it easy for small businesses to provide real‑time support and automated help. The platform offers a visual chatbot builder that lets users create conversational flows with drag‑and‑drop blocks. Tidio’s web chat widget can be embedded on any site with a simple script tag. Tidio supports integrations with popular CRMs such as HubSpot, Zoho, and Mailchimp, allowing for smooth lead capture and follow‑up. The chatbot can also send automated email notifications when a user reaches a certain step in the conversation. Pricing for Tidio starts at a free tier that includes basic chat functionality. The "Starter" plan is $18/month for a single chat window, while the "Professional" plan is $28/month and adds features such as e‑commerce integration, conditional logic, and advanced automations. Tidio is a good choice for small to medium‑size businesses looking for an all‑in‑one chat solution that doesn’t require a steep learning curve.
Key Features:
- Live chat + chatbot in one platform
- Drag‑and‑drop visual builder
- Web chat widget integration
- CRM integrations (HubSpot, Zoho, Mailchimp)
- E‑commerce integration
- Free tier available
- Affordable paid plans
✓ Pros:
- +All‑in‑one live chat and bot
- +Easy visual builder
- +Free tier
- +CRM integration
- +Affordable plans
✗ Cons:
- −Limited advanced AI features
- −No native multi‑channel beyond web chat
- −Analytics basic
- −No long‑term memory for anonymous users
Pricing: Free, Starter: $18/mo, Professional: $28/mo
Conclusion
Choosing the right onboarding chatbot can transform the way visitors interact with your website, turning casual browsers into engaged leads and satisfied customers. Among the platforms surveyed, AgentiveAIQ stands out as the most comprehensive solution for designers and agencies that demand visual customization, advanced knowledge bases, and built‑in course‑tutor capabilities. It offers a no‑code experience without sacrificing AI sophistication, and its tiered pricing model makes it accessible to small studios and large agencies alike. If you’re ready to elevate your web design projects with a chatbot that feels native to your brand and can handle everything from product demos to e‑commerce support, AgentiveAIQ is the clear choice. Try the free trial on the AgentiveAIQ website and see how the WYSIWYG editor and dual knowledge base can accelerate your next prototype. Take the next step—visit https://agentiveaiq.com, sign up for a demo, and bring intelligent onboarding to your clients today.