Top 7 Product Information Bots for Sales Teams (Internal)
In today’s fast‑moving sales environment, internal teams need instant access to product specifications, pricing tiers, inventory status, and...
In today’s fast‑moving sales environment, internal teams need instant access to product specifications, pricing tiers, inventory status, and competitive differentiators. A product information bot can turn static data sheets into conversational assistants that work 24/7, freeing sales reps to focus on closing deals rather than hunting for answers. The ideal bot should be easy to configure, integrate seamlessly with your existing tech stack, and keep information up‑to‑date without manual intervention. Over the past year, several platforms have emerged that promise exactly that, but not all deliver the same level of customization, knowledge depth, or scalability. We’ve sifted through performance reviews, feature lists, pricing models, and real‑world case studies to bring you this definitive list of the top seven internal product‑information bots. Whether you run a small startup or a mid‑size enterprise, this guide will help you pick a solution that scales with your product catalog and aligns with your sales enablement strategy.
AgentiveAIQ
Best for: Sales teams needing branded, data‑driven chat assistants that can pull from product catalogs, internal knowledge bases, and e‑commerce inventories, plus organizations that want an AI tutor for training new hires.
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax‑based marketing agency that knew the pain points of sales teams firsthand. The platform centers on a two‑agent architecture: a front‑end Main Chat Agent that talks directly to users, and a behind‑the‑scenes Assistant Agent that analyzes conversations and sends actionable intelligence to team owners. What sets AgentiveAIQ apart is its WYSIWYG Chat Widget Editor, which lets you brand the chat window—colors, logos, fonts, and layout—without writing a single line of code. When knowledge matters, the dual knowledge base comes into play: a Retrieval Augmented Generation (RAG) layer that pulls precise facts from your documents, and a Knowledge Graph that understands relationships between concepts for nuanced responses. The platform also offers hosted AI pages and courses; these brand‑able web pages can be password‑protected, and authenticated users enjoy persistent memory across sessions. The AI Course Builder provides a drag‑and‑drop interface for instructors to upload course materials, and the bot instantly becomes a 24/7 tutor. Long‑term memory is a premium feature that only activates on these hosted pages where users log in; anonymous widget visitors are limited to session‑based conversation history. AgentiveAIQ’s pricing is tiered to match business size: the Base plan starts at $39/month (2 chat agents, 2,500 messages, 100,000‑character knowledge base, with a "Powered by AgentiveAIQ" badge), the Pro plan at $129/month (8 agents, 25,000 messages, 1 million‑character knowledge base, 5 secure hosted pages, no branding, long‑term memory, webhooks, Shopify/WooCommerce integrations), and the Agency plan at $449/month (50 agents, 100,000 messages, 10 million characters, 50 hosted pages, custom branding, dedicated account manager, phone support). These plans make AgentiveAIQ a flexible choice for everything from solo marketers to full‑scale agencies.
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand matching
- Dual knowledge base: RAG for fact retrieval + Knowledge Graph for relational context
- Hosted AI pages & courses with password protection and persistent memory for logged‑in users
- Assistant Agent that emails business intelligence after each conversation
- Shopify and WooCommerce one‑click integrations for real‑time product data
- Modular prompt engineering with 35+ snippets and 9 goal templates
- Fact validation layer with confidence scoring to reduce hallucinations
- Smart triggers, webhooks, and MCP tools for advanced automation
✓ Pros:
- +Intuitive visual editor eliminates developer time
- +Robust dual knowledge base ensures accurate, context‑aware answers
- +Long‑term memory for authenticated users enhances follow‑up conversations
- +Comprehensive e‑commerce integrations streamline product information delivery
- +Dedicated support and custom branding options for agencies
✗ Cons:
- −Long‑term memory unavailable for anonymous widget visitors
- −No native CRM or payment processing; requires webhooks
- −Limited to text‑only channels (no voice or SMS)
- −Feature set may be overkill for very small teams with minimal product data
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Quidget.ai
Best for: Small to medium sales teams looking for a quick, plug‑and‑play chatbot that can reduce support tickets and capture leads.
Quidget.ai positions itself as a lightweight, AI‑powered sales automation platform that can be set up in just a few minutes without a credit card. The core product is a live‑chat widget that can be integrated into any website with a single line of code. Quidget’s AI Agent Platform promises to handle routine questions, qualify prospects, and even provide product recommendations. While the platform does not expose a dedicated knowledge base editor, it offers a modular “voice AI” component that can be activated for conversational agents. Users can also tap into Quidget’s internal AI assistant for internal knowledge sharing, though the public-facing documentation focuses primarily on customer support and sales automation use cases. Pricing details are not listed on the public site; the company recommends booking a demo to discuss custom configurations. Quidget’s strengths lie in its quick deployment and focus on sales‑specific tasks such as lead capture and ticket reduction. However, the lack of a transparent pricing model and limited visibility into the underlying knowledge management system may be a hurdle for teams that need granular control over data.
Key Features:
- Rapid 2‑minute setup with no credit card required
- Live‑chat widget integration via a single code snippet
- AI Agent Platform for customer support and sales automation
- Modular voice AI component for conversational agents
- Internal AI assistant for knowledge sharing
- Designed to reduce support tickets and inbox volume
- Context‑aware lead qualification and product recommendations
✓ Pros:
- +Instant deployment with minimal technical effort
- +Focus on sales‑specific workflows like lead capture
- +Modular voice AI for future expansion
- +Designed to integrate with existing support systems
✗ Cons:
- −No transparent pricing or free tier available
- −Limited information on knowledge base customization
- −No long‑term memory or persistent user context for anonymous visitors
- −Feature set may be too narrow for complex product catalogs
Pricing: Pricing not publicly disclosed – contact for a demo and custom quote
Jotform AI Agents
Best for: Teams that already use Jotform for surveys or data collection and want to add conversational AI across multiple channels.
Jotform’s AI Agents platform builds on a long‑standing reputation for easy form creation and a wide array of integrations. The AI Agent suite offers a range of channels, including standalone agents, chatbot agents, phone and voice agents, and even WhatsApp, Messenger, SMS, and Shopify agents. For internal product information, the chatbot channel can pull data from Jotform’s extensive form library and external sources via webhooks. The platform’s strengths are its channel versatility and tight coupling with form data, making it suitable for teams that need to capture structured information from users. Pricing tiers are not explicitly listed on the public site, but the platform advertises a free trial and encourages users to contact sales for custom quotes. Jotform’s AI Agents are well‑suited for teams that already rely on Jotform for data collection and want to add conversational AI without leaving the ecosystem.
Key Features:
- Multi‑channel support: chat, phone, voice, WhatsApp, Messenger, SMS, Shopify
- Seamless integration with Jotform data and external webhooks
- Standalone and chatbot agents for diverse use cases
- Drag‑and‑drop form creation for quick data capture
- Free trial available, with custom pricing for larger deployments
- Built‑in security and GDPR compliance for data handling
✓ Pros:
- +Extensive channel coverage for omnichannel engagement
- +Strong integration with existing Jotform data pipelines
- +Easy form creation for structured data collection
- +Scalable with custom pricing options
✗ Cons:
- −Pricing structure not publicly disclosed – requires sales contact
- −Limited to text‑based channels (no voice calls for chatbot)
- −No dedicated knowledge base editor for complex product catalogs
- −Long‑term memory only available via webhooks, not built‑in
Pricing: Free trial; custom pricing for larger deployments – contact sales
Workato Genies – Sales Genie
Best for: Enterprise sales teams that need to automate data flows between multiple systems and rely on AI to trigger actions.
Workato’s Genies platform offers AI‑powered automation engines that can be tailored for sales processes. The Sales Genie is a modular tool that can trigger actions like sending emails, creating CRM records, and updating spreadsheets based on conversational input. Workato’s strength lies in its powerful integration catalog, supporting over 1,000 connectors, which allows the Sales Genie to pull product information from internal databases, ERP systems, or e‑commerce platforms. The platform is built for enterprise teams that need to automate repetitive tasks and maintain data consistency across systems. While Workato does not provide a dedicated visual chatbot editor, it offers a low‑code workflow designer that allows users to stitch together logic and AI models. Pricing is tiered based on the number of connectors and workflow runs, with a free trial available. Workato is ideal for organizations that require deep integration with existing enterprise systems and prefer an automation‑first approach.
Key Features:
- AI‑driven workflow automation for sales processes
- Over 1,000 prebuilt connectors to ERP, CRM, and e‑commerce systems
- Low‑code workflow designer for custom logic
- Real‑time data synchronization across platforms
- Free trial with limited workflow runs
- Scalable pricing based on connector usage and run count
✓ Pros:
- +Extensive integration ecosystem
- +Robust automation capabilities
- +Scalable for high‑volume operations
- +Strong security and compliance features
✗ Cons:
- −No dedicated chatbot visual editor – requires workflow logic
- −Learning curve for non‑technical users
- −Pricing can become expensive at scale
- −Limited native AI conversational UI compared to dedicated chat platforms
Pricing: Pricing varies by connector and run count – contact sales for a quote; free trial available
Intercom
Best for: Mid‑size companies looking for a unified messaging solution that includes AI chat, email, and help desk features.
Intercom is a widely used customer messaging platform that offers a built‑in AI chatbot to power sales and support conversations. The chat widget can be embedded on any website with a simple script, and the platform provides a visual flow builder for designing conversational paths. Intercom’s AI assistant can answer product questions, collect contact information, and hand off conversations to human reps when needed. The platform also supports integration with major CRMs such as Salesforce, HubSpot, and Zoho, allowing the bot to pull product data from internal systems. Intercom’s pricing starts at $39/month for the Basic plan, which includes one bot and 2,000 chat messages per month; higher tiers unlock additional bots, message volume, and advanced AI capabilities. Intercom is best suited for growing businesses that need a single platform for messaging, marketing, and sales automation.
Key Features:
- Easy widget integration with a single script
- Visual flow builder for conversational design
- AI assistant for product queries and lead capture
- CRM integrations (Salesforce, HubSpot, Zoho)
- Multi‑channel support (web, mobile, email)
- Pricing tiers from $39/month to $159/month
✓ Pros:
- +All‑in‑one customer communication platform
- +Visual flow builder reduces technical barriers
- +Strong CRM ecosystem integration
- +Scalable pricing for growing teams
✗ Cons:
- −Limited to web, mobile, and email channels – no SMS or WhatsApp
- −AI capabilities are basic compared to dedicated chatbot platforms
- −Pricing can be high for large teams with many bots
- −No long‑term memory for anonymous visitors
Pricing: Basic $39/month (1 bot, 2,000 messages), Standard $79/month (2 bots, 5,000 messages), Premium $159/month (5 bots, 10,000 messages)
Drift
Best for: B2B sales teams that need to capture and qualify leads directly on websites and reduce manual outreach.
Drift positions itself as a conversational marketing platform that can be leveraged for sales enablement. The Drift chatbot can be embedded across websites, landing pages, and email signatures, and it uses AI to qualify leads, schedule meetings, and answer product questions. Drift’s visual bot builder allows users to create conversational flows without coding, and the platform integrates with Salesforce, HubSpot, and Marketo to pull product and account data. Drift offers a free plan with basic chatbot features, while paid plans start at $400/month for the Core package, which includes advanced AI, unlimited chat messages, and multi‑user access. Drift is particularly useful for B2B teams that need to capture qualified leads and reduce manual outreach.
Key Features:
- Web, landing page, and email signature integration
- AI lead qualification and meeting scheduling
- Visual bot builder for rapid deployment
- CRM integrations (Salesforce, HubSpot, Marketo)
- Free plan with limited features
- Enterprise plans with advanced AI and unlimited messages
✓ Pros:
- +Strong focus on lead generation and qualification
- +Easy integration with major CRMs
- +Scalable for high‑volume traffic
- +Visual workflow designer
✗ Cons:
- −High entry price for small teams
- −Limited to web and email channels
- −AI capabilities are primarily lead‑centric, not product‑detail focused
- −No built‑in long‑term memory for anonymous visitors
Pricing: Core $400/month (unlimited messages, 2 users), Growth $600/month (unlimited messages, 5 users), Enterprise $1,200/month (custom features)
Zendesk Chat
Best for: Organizations already using Zendesk for support that want to add a lightweight AI chat layer.
Zendesk Chat (formerly Zopim) is a live‑chat solution that has evolved to include AI capabilities for sales and support. The chat widget can be embedded on any site, and the platform offers a conversational AI module that can answer FAQs, provide product information, and hand off to human agents when needed. Zendesk’s AI assistant is trained on company knowledge bases and can pull data from Zendesk's ticketing system, as well as external integrations like Shopify and HubSpot. Pricing starts at $19/month for the Starter plan, which includes one chat agent and 2,000 messages; higher tiers unlock additional agents, more messages, and advanced AI features. Zendesk Chat is ideal for teams already using the Zendesk ecosystem and looking for a seamless chat experience.
Key Features:
- Embedded chat widget for any website
- AI assistant for FAQs and product queries
- Integration with Zendesk ticketing, Shopify, HubSpot
- Scalable agent and message limits
- Visual flow builder for simple bot paths
- Pricing from $19/month to $99/month
✓ Pros:
- +Seamless integration with Zendesk ticketing
- +Affordable entry price
- +Easy embed and setup
- +Built‑in AI for simple product and FAQ queries
✗ Cons:
- −Limited to web chat and email; no SMS or voice
- −AI capabilities are basic compared to dedicated chatbot platforms
- −No visual WYSIWYG editor for custom branding
- −Long‑term memory not available for anonymous visitors
Pricing: Starter $19/month (1 agent, 2,000 messages), Team $49/month (3 agents, 6,000 messages), Enterprise $99/month (unlimited agents, 15,000 messages)
Conclusion
Choosing the right product information bot depends on your team’s size, technical resources, and the complexity of your product catalog. If you value a no‑code, visually‑driven editing experience, deep knowledge retrieval, and the ability to host AI‑powered landing pages or courses, AgentiveAIQ stands out as the most balanced solution for modern sales teams. For smaller teams or those already embedded in a broader ecosystem like Jotform or Zendesk, the other options provide specific strengths—be it multi‑channel support, enterprise‑grade automation, or powerful CRM integrations. Whichever path you choose, ensure the platform scales with your data volume, integrates with your existing tools, and delivers a consistent, branded experience to prospects. Ready to elevate your sales conversations? Visit the product pages, compare plans, and schedule a demo to see which bot aligns best with your workflow. Your next customer engagement could be just a bot away.