Top 7 Quote Request Chatbots for Travel Agencies

Intercom is a widely adopted customer messaging platform that includes a robust chatbot builder tailored for sales and support. The platform allows agencies to deploy conversational bots on websites, mobile apps, and email, automating common inquiries and routing more complex requests to human agents. Intercom’s bot logic is visual, enabling marketers to design flows that ask for travel details, provide instant quotes, and capture contact information. The platform also integrates seamlessly with a knowledge base, allowing bots to surface relevant articles or FAQs about destinations, booking policies, and travel advisories. Intercom’s outbound messaging features can trigger email or push notifications based on user behavior, making it possible to follow up with prospects who requested a quote but didn’t complete a booking. Intercom offers a free trial and paid plans that start at $39/month for the Essential tier, scaling up to $99/month for the Standard tier and $199/month for the Pro tier. Each tier increases the number of active contacts and adds advanced automation, reporting, and integrations. Intercom’s strengths lie in its deep integration ecosystem, including popular CRM systems, marketing automation tools, and e‑commerce platforms. Its AI features include natural language understanding for basic intent recognition and the capacity to hand off conversations to live agents via the inbox. However, Intercom’s chatbot builder is less focused on travel‑specific use cases and lacks the advanced dual knowledge base that AgentiveAIQ offers. Users must configure integrations manually for dynamic pricing or booking engines, and there is no built‑in long‑term memory for anonymous visitors beyond the session. Overall, Intercom is a solid choice for agencies that already use its broader customer engagement stack and want a single platform for messaging, support, and marketing automation.

Drift positions itself as a conversational marketing platform that excels at qualifying leads through chat. Its AI chatbots can be embedded on travel agency websites to capture contact details, ask pre‑qualification questions, and route qualified prospects to sales reps. Drift’s platform includes a visual builder that enables marketers to set up conversation flows that can request travel details, provide instant quotes, and trigger follow‑up emails. The bot can also integrate with a knowledge base or CMS to surface relevant travel content. Drift offers a free trial and paid plans that start at $400/month for the Starter tier, scaling up to $800/month for the Growth tier and $1,200/month for the Enterprise tier. Each tier adds more active users, advanced analytics, and additional integration capabilities. Strengths of Drift include its strong lead scoring logic, robust analytics, and deep integration with B2B tools such as Salesforce and HubSpot. The platform’s AI is geared toward sales qualification, making it suitable for agencies that focus on high‑value bookings or corporate travel. Limitations include a lack of a dedicated knowledge base for retrieving up‑to‑date travel facts, no built‑in e‑commerce or booking engine integration, and a higher price point that may not suit smaller agencies. Drift is best suited for agencies that already use its marketing stack and need a high‑level conversational lead‑qualification funnel.

ManyChat is a conversational marketing platform primarily known for its Facebook Messenger and SMS bots, but it also supports web chat widgets. ManyChat’s drag‑and‑drop builder allows marketers to create automated flows that can guide users through travel inquiries, provide instant quotes, and collect contact information. The platform supports integration with e‑commerce platforms such as Shopify, enabling dynamic product catalog queries and checkout redirects. ManyChat offers a free tier with basic features and a Pro tier starting at $10/month (or $12/month for the Advanced tier). The Pro tier unlocks advanced automation, multi‑language support, and higher message limits. Key strengths of ManyChat include its strong social media presence, easy integration with Facebook and Instagram ads, and a rich library of pre‑built templates. For travel agencies, ManyChat can be used to send trip reminders, promotional offers, and booking confirmations. However, ManyChat’s chatbot logic is not as granular for complex travel data retrieval, and its web chat functionality requires a separate plugin. The platform also lacks a built‑in knowledge base or long‑term memory for anonymous users. ManyChat is ideal for agencies that heavily rely on social media channels and want a low‑cost entry point to conversational marketing.

Landbot provides a no‑code chatbot builder that focuses on conversational forms and lead capture. Travel agencies can use Landbot to create interactive itineraries, collect traveler preferences, and generate instant quotes. The platform supports web chat, WhatsApp, and SMS channels, and offers integration with Zapier, Google Sheets, and various CRMs. Landbot offers a free plan with limited features and paid plans that start at $30/month for the Plus tier, scaling to $70/month for the Pro tier. Each tier increases the number of chats per month and advanced integration options. Landbot’s strengths include its intuitive visual builder, ability to embed conversational forms directly into web pages, and strong analytics. For travel agencies, Landbot can be used to surface destination guides, pricing tables, and booking links. Limitations are the lack of a dedicated knowledge base, no built‑in long‑term memory for anonymous users, and a relatively higher price point for larger engagement volumes. Landbot is suitable for agencies that need an interactive, form‑driven chatbot and are comfortable integrating with external data sources via Zapier.

Chatfuel is a popular AI chatbot platform focused on Facebook Messenger, Telegram, and web chat. It offers a no‑code builder that allows marketers to create automated conversation flows, answer FAQs, and collect user data. The platform includes AI modules for natural language understanding and can integrate with external APIs via Webhooks. Chatfuel offers a free tier with basic functionalities and a Pro tier starting at $15/month (or $29/month for Premium). The Pro tier unlocks advanced AI, user profiling, and higher message limits. Strengths of Chatfuel include its deep integration with Facebook’s ecosystem, a large template library, and straightforward webhook support. For travel agencies, Chatfuel can provide instant destination recommendations, schedule information, and booking confirmations. Limitations include a lack of a built‑in knowledge base for dynamic travel content, no long‑term memory for anonymous users, and limited e‑commerce integration outside of Facebook Shops. Chatfuel is best suited for agencies that rely heavily on Messenger or Telegram for customer engagement.

Tidio combines live chat and chatbot functionalities in a single platform. Travel agencies can embed a chat widget on their website, use AI to answer common questions, and switch to a live agent when necessary. The platform supports email integration, e‑commerce integration (Shopify, WooCommerce), and multi‑language chat. Tidio offers a free plan with limited chat sessions and paid plans that start at $18/month for the Pro tier. The Pro tier increases message limits, provides advanced chatbot templates, and adds integration with Zapier. Key strengths of Tidio include its simplicity, combined live chat and chatbot experience, and strong e‑commerce support. For agencies, Tidio can provide instant price quotes, itinerary suggestions, and booking confirmations. Limitations are the lack of a dedicated knowledge base, no long‑term memory for anonymous users, and limited advanced AI capabilities compared to other platforms. Tidio is a good fit for small to medium agencies that need both live chat and basic chatbot automation.