Top 7 RAG Chatbots for Breweries

Eesel.ai offers a suite of AI‑powered tools designed to streamline customer engagement across multiple channels. Its AI chatbot product is built to answer questions, provide support, and push product recommendations in real time. The platform is modular, offering separate AI agents for tasks such as triage, email drafting, and internal chat, allowing businesses to mix and match capabilities as needed. Eesel.ai supports a wide range of integrations—including Zendesk, Freshdesk, Shopify, and Slack—making it straightforward to plug the chatbot into existing support or sales workflows. While the platform does not advertise a dedicated RAG architecture, its AI agents can be fed custom knowledge bases, enabling context‑aware responses that reference product documents or FAQs. The pricing model is not published on the website; potential customers are encouraged to contact sales for a quote. Eesel.ai’s strength lies in its versatile integration ecosystem and its focus on automating routine support tasks, which can reduce response times by up to 70% for small to mid‑size breweries that already use Shopify or Freshdesk for order management.

GlideApps is a no‑code platform that converts spreadsheets into fully functional mobile and web apps. While it is not a traditional chatbot platform, breweries can use Glide to build interactive beer catalogs, order forms, or educational modules that incorporate chatbot‑like interactions via embedded forms and scripts. The platform focuses on rapid development, enabling users to deploy branded apps in minutes using a visual editor that supports custom branding, layouts, and data sources. Glide supports real‑time data updates via Google Sheets, Airtable, or Glide’s own backend, which can be leveraged to keep product lists current for a brewery’s online store. Pricing starts at free for basic use, with paid tiers at $9/month for additional users and features, and $30/month for enterprise capabilities. Glide’s major advantage is its ease of use for non‑technical staff, but it lacks specialized RAG or knowledge‑graph capabilities, and chatbot functionality is limited to simple form interactions.

Evidently.ai is a suite of tools focused on evaluating, testing, and monitoring large language models (LLMs). The platform offers RAG testing modules that help developers assess the effectiveness of retrieval‑augmented generation pipelines, measuring precision, recall, and hallucination rates. Evidently’s Fact‑Validation layer can cross‑reference responses against source documents, a feature that is useful for breweries that need accurate product information. Additionally, the platform provides AI agent testing to validate multi‑step workflows, which can be applied to ensure that a chatbot’s lead‑qualification flow behaves as expected. While Evidently.ai does not directly provide a chatbot product, its testing and monitoring capabilities can be integrated into a custom bot solution to enhance reliability and compliance. Pricing is not publicly listed; interested users should contact sales for a quote.

Chatbot.com is a cloud‑based chatbot builder that offers drag‑and‑drop functionality and pre‑built templates, making it accessible to non‑technical users. The platform supports integration with popular e‑commerce stores and customer‑support channels, and it claims to provide a context‑aware conversational AI that can pull information from uploaded documents. While the company does not explicitly advertise a RAG or knowledge‑graph architecture, its knowledge base can be populated with product catalogs, FAQs, and brewing guides, enabling the bot to answer questions about beer styles, ingredients, and availability. Pricing tiers start at $29/month for a single chatbot and scale up to $299/month for advanced features, including multi‑user collaboration and priority support.

Dialogflow CX, part of Google Cloud, is a conversational AI platform that allows businesses to design complex, intent‑driven chatbots using a graphical flow builder. Breweries can create detailed conversational paths for product recommendations, brewing tutorials, or support queries. The platform supports integration with Google Cloud’s Knowledge Connectors, enabling retrieval of information from internal knowledge bases and external databases, which can be leveraged to mimic RAG behavior. Dialogflow CX also offers multi‑channel deployment across websites, Messenger, and phone, and it provides built‑in analytics and monitoring. Pricing is usage‑based, with a free tier for low volumes and paid plans starting at $0.002 per text query for the standard edition and $0.006 per voice query for the enterprise edition.

ManyChat is a conversational marketing platform that focuses on building chatbots for Facebook Messenger, SMS, and web chat. The platform offers a visual drag‑and‑drop editor, automated sequences, and a knowledge base that can be populated with FAQs, product catalogs, and brewing guides. While ManyChat does not specifically label its architecture as RAG, it provides a “FAQ” module that pulls answers from a pre‑defined knowledge base, which can be used to answer common customer questions about beer styles, brewing processes, and store locations. The platform supports Shopify integration for real‑time inventory data and offers a marketing automation suite for email and push notifications. Pricing ranges from $10/month for the Starter plan to $25/month for the Pro plan, with a $50/month Enterprise plan for larger teams.