Top 7 RAG Chatbots for Fashion & Apparel Stores

Crescendo AI positions itself as an enterprise‑grade AI suite designed to power omnichannel customer experiences across retail, finance, and health sectors. For fashion retailers, Crescendo’s AI Assistants can be deployed on websites, mobile apps, and social media, enabling real‑time product recommendations, size guidance, and order tracking. The platform’s Knowledge Base feature supports structured data ingestion from product catalogs, enabling RAG‑enhanced responses that pull up-to‑date inventory and pricing. Crescendo’s operational AI tools include automated insights and expert assist modules that can surface customer sentiment and potential churn indicators. Its AI Live Chat and Voice Agent capabilities allow brands to offer a consistent experience across chat and voice channels—an edge for fashion boutiques expanding into conversational commerce. While Crescendo offers a broad suite, its pricing is not publicly listed; customers are encouraged to contact the sales team for a customized proposal based on scale and integration needs.

Ada is a no‑code chatbot platform that emphasizes a conversational AI experience backed by a powerful knowledge base. Fashion merchants can upload product catalogs, style guides, and FAQs, allowing Ada’s AI to answer queries about sizing, material, and availability using a retrieval‑augmented approach. The platform’s visual editor lets users design conversation flows and integrate brand assets without code, while the AI engine can handle multilingual support—useful for global apparel brands. Ada also offers robust automation features: triggers for cart abandonment, order status updates, and proactive outreach. Its secure data handling and GDPR compliance make it suitable for brands that prioritize customer privacy. Pricing starts at $99/month for the Starter plan, which includes up to 2,000 chats per month and basic integrations. Higher tiers scale with more conversations, advanced analytics, and priority support.

Intercom is a widely adopted customer messaging platform that has expanded into AI-powered chatbots. For apparel retailers, Intercom’s chatbot can be configured to provide product recommendations, size assistance, and order tracking by tapping into the brand’s product database and customer records. The platform’s knowledge base feature allows merchants to upload FAQs, style guides, and return policies, enabling instant retrieval of accurate answers. Intercom’s visual flow builder lets users design conversational paths without coding, and its AI assistant can handle complex queries by calling external APIs. Integration with Shopify, WooCommerce, and other e‑commerce platforms is native, providing real‑time inventory checks. Pricing starts at $39/month for the Essential plan, which includes basic messaging features and a limited chatbot. The Pro plan—$99/month—adds advanced automation and AI capabilities.

Drift focuses on conversational marketing and sales, offering chatbots that qualify leads and drive revenue. For fashion brands, Drift can engage visitors with personalized product suggestions, style tips, and real‑time inventory checks. The platform’s AI chat can pull data from Shopify or WooCommerce through integration, enabling it to answer questions about availability or shipping status. Drift’s flow builder is no‑code, and its AI can be trained on brand-specific content, ensuring that responses align with brand voice. The platform also offers scheduling, email follow‑ups, and analytics to track engagement. Pricing is tiered, with the Starter plan at $400/month (or $360/month billed annually). Higher tiers add more conversations, advanced AI, and priority support.

Chatbot.com offers a no‑code chatbot builder with AI capabilities suitable for e‑commerce brands. The platform allows fashion merchants to upload product catalogs and FAQs, which the AI uses to answer sizing, availability, and style queries via a retrieval‑augmented approach. Its drag‑and‑drop interface lets users design conversational flows and embed widgets on any website. Chatbot.com supports integrations with Shopify, WooCommerce, and various CRM systems, enabling real‑time inventory checks and customer data usage. The platform also provides basic analytics, multilingual support, and the ability to export conversation logs for further analysis. Pricing starts at $18/month for the Starter plan, with the Plus plan at $49/month and the Pro plan at $99/month, each offering increasing limits on conversations and advanced features.

ManyChat is a marketing automation platform that specializes in chatbot creation for Facebook Messenger, Instagram, and SMS. While primarily focused on marketing funnels, ManyChat can be adapted for fashion e‑commerce by integrating with Shopify to provide product recommendations and cart recovery. The platform’s visual flow builder and pre‑built templates allow merchants to deploy chatbots without coding. ManyChat supports automated broadcasts, conditional logic, and integrations with email marketing services. It also offers a basic knowledge base feature where users can upload FAQs, though it does not support a full RAG knowledge graph. Pricing is tiered: a free plan is available with limited features, the Pro plan starts at $10/month, and the Growth plan is $20/month, both billed annually. The Enterprise plan is custom priced.