Top 7 RAG Chatbots for Travel Agencies

Landbot is a popular no‑code chatbot builder that offers a visual drag‑and‑drop interface for creating conversational flows. While Landbot is best known for its chatbot templates and easy integration into websites, it also supports a knowledge‑base module that can be fed with FAQs, product catalogs, and other documents. For travel agencies, this means you can quickly set up a booking assistant that pulls in destination information, flight schedules, and hotel availability. Landbot’s flow builder lets marketers design branching logic without coding, and its webhooks enable real‑time data fetching from third‑party APIs. Landbot’s pricing model starts with a free tier featuring limited flows and messages. Paid plans begin at $39 per month for the Basic package, which offers more flows, increased message limits, and priority support. The Pro plan, costing $99/month, adds access to advanced analytics, custom branding, and higher limits. Landbot also offers a Premium tier for enterprise customers, but pricing is custom‑quoted. Although Landbot does not provide a dedicated RAG engine, its integration with external knowledge bases and ability to fetch fresh data via webhooks provide a practical workaround for travel agencies that need up‑to‑date information.

Ada is an enterprise‑grade AI customer service platform that focuses on automating repetitive support tasks. It offers a powerful knowledge‑base that can be trained on company documents and FAQs, enabling the bot to retrieve relevant answers via a hybrid retrieval‑generation approach. Ada’s conversational AI is highly configurable, with the ability to route complex queries to human agents. For travel agencies, Ada can be leveraged to answer booking questions, provide travel advisories, and collect customer details for follow‑up. Ada’s pricing is not publicly listed; agencies typically receive a custom quote based on the number of agents, volume, and required integrations. The platform is known for its robust security features, including SOC 2 compliance, which is critical for handling travel booking data. While Ada does not expose a WYSIWYG editor for widget design, it offers customizable chat windows that can be embedded via a simple JavaScript snippet. The platform’s memory is session‑based for anonymous users but can be extended for authenticated users through custom development.

ManyChat is a popular messaging automation platform that focuses on social media and SMS channels. It offers a visual flow builder that allows marketers to create interactive conversations without coding. ManyChat’s knowledge‑base feature lets users upload FAQs and documents, which the bot can reference during chats. While ManyChat is primarily used on Facebook Messenger, it also supports web chat widgets that can be embedded on websites. The platform’s pricing tiers start at a free plan with basic features, and paid plans begin at $10/month for the Pro tier, which adds unlimited messages, advanced automation, and additional channels. The Premium tier, at $49/month, offers custom branding and priority support. ManyChat’s RAG capabilities are limited; it relies on keyword matching rather than a full retrieval‑generation engine. However, the platform’s integration with external services via webhooks enables real‑time data retrieval, which can be useful for travel agencies that need to pull in flight or hotel availability.

Intercom offers a comprehensive customer messaging platform that combines live chat, email, and in‑app messaging. Its AI assistant uses a knowledge‑base that can be populated from company documentation and FAQs, and it can retrieve relevant information in real time. Intercom’s conversational flow builder is drag‑and‑drop, making it accessible to marketers who want to automate routine travel inquiries such as booking status, visa requirements, and itinerary changes. Intercom’s pricing starts at $39/month for the Essential plan, which includes basic chat and messaging features. The Pro plan costs $99/month and adds advanced automation, custom branding, and higher usage limits. Enterprise pricing is available on request. Intercom also offers a dedicated “Chatbot” add‑on that can be integrated into the web widget. While Intercom’s chat widget can be embedded on any website, long‑term memory is only available for users who log in through a customer portal; anonymous chat visitors have session‑based memory.

Drift is a conversational marketing platform that focuses on sales and lead generation. It offers a chatbot that can be embedded on websites to qualify leads, book meetings, and answer product questions. Drift’s knowledge‑base feature allows teams to upload FAQs and product sheets, and the bot retrieves relevant answers during conversations. Pricing for Drift starts with a free plan that includes basic chatbot functionality. Paid plans begin at $400/month for the Power plan, which adds advanced automation, AI chat, and higher usage limits. Enterprise pricing is available on request. Drift integrates with major CRMs via webhooks, enabling real‑time data sharing. While Drift is great for capturing leads, it does not provide a dedicated RAG engine, and long‑term memory is only available for authenticated users via the Drift Inbox.

Chatbase is a conversational AI analytics platform that also offers a lightweight chatbot builder. It allows users to create simple question‑answer flows and attach a knowledge‑base of FAQs or documents. The bot can be embedded on any website using a JavaScript snippet, and it is free to use for basic chatbot functionality. Chatbase’s main strength lies in its analytics dashboard, which provides insights into user intent, conversation paths, and performance metrics. However, the platform does not include a native RAG engine; it relies on keyword matching and simple rule‑based retrieval. Because Chatbase is free for basic usage, it is a good starting point for agencies that need a low‑cost solution, but they’ll need to supplement it with external data sources for up‑to‑date travel information.