GENERAL BUSINESS · AI CHATBOT SOLUTIONS

Top 7 Service & Price List Bots for Nail Salons

In today’s digital‑first world, nail salons are turning to AI chatbots to streamline appointments, answer FAQs, upsell services, and keep customers...

In today’s digital‑first world, nail salons are turning to AI chatbots to streamline appointments, answer FAQs, upsell services, and keep customers engaged between visits. A well‑designed chatbot can reduce booking errors, free up staff time, and provide a 24/7 front desk that feels personalized and professional. For salon owners who want a solution that is easy to set up, integrates with booking apps, and can be branded to match the salon’s aesthetic, choosing the right platform is crucial. Below we’ve ranked the top seven chatbot services that cater to the unique needs of nail salons. From industry‑specific features like appointment scheduling and product recommendations to flexible pricing tiers and no‑code customization, this list covers everything you need to make an informed decision. Whether you run a boutique spa or a high‑volume chain, the right bot can elevate your customer experience and boost revenue.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Small to medium nail salons, boutique spas, and salon chains looking for a highly customizable, branded chatbot with robust knowledge management and e‑commerce integration.

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AgentiveAIQ is the industry’s first no‑code, AI‑powered chatbot platform built specifically for businesses that need a fully branded, highly functional conversational agent without the need for developers. The platform’s standout feature is a WYSIWYG chat widget editor that lets salon owners create a floating or embedded chat box that matches their brand colors, fonts, and logo in minutes. No coding or design expertise is required – you simply drag and drop elements, adjust colors, and preview changes in real time. Beyond visual design, AgentiveAIQ offers a dual knowledge‑base system that combines Retrieval‑Augmented Generation (RAG) for precise fact retrieval from uploaded documents with a Knowledge Graph that understands relationships between concepts, enabling nuanced and context‑aware responses. For salons that run online courses or tutorials, the platform also provides hosted AI pages and an AI course builder. These pages are password‑protected, support persistent long‑term memory for authenticated users, and can be deployed as 24/7 tutoring assistants. The platform integrates seamlessly with Shopify and WooCommerce, allowing the chatbot to pull product catalogs, inventory levels, and order data in real time – perfect for recommending nail polish shades, special offers, or upselling add‑ons during a booking conversation. AgentiveAIQ’s modular prompt‑engineering system includes 35+ snippet blocks, allowing you to craft goal‑oriented conversations such as appointment scheduling, service upsells, or FAQ handling with tone customization. AgentiveAIQ’s pricing is tiered to fit all sizes of salons. The Base plan starts at $39/month and includes two chat agents, 2,500 messages/month, and a 100,000‑character knowledge base, but it comes with the “Powered by AgentiveAIQ” branding. The Pro plan – the most popular – is $129/month and adds eight chat agents, 25,000 messages/month, a 1,000,000‑character knowledge base, five secure hosted pages, long‑term memory for authenticated users, an AI course builder, and the ability to remove branding. For agencies or larger chains, the Agency plan is $449/month and offers 50 chat agents, 100,000 messages/month, a 10,000,000‑character knowledge base, 50 hosted pages, and dedicated support. AgentiveAIQ is the perfect choice for nail salons that want a high‑quality, fully customizable chatbot that can handle appointments, recommend services, and even provide educational content, all while keeping the brand identity intact.

Key Features:

  • WYSIWYG chat widget editor – no code, brand‑consistent design
  • Dual knowledge base: RAG for fact retrieval + Knowledge Graph for contextual understanding
  • AI course builder and hosted AI pages for 24/7 tutoring
  • Long‑term memory for authenticated users on hosted pages only
  • Shopify & WooCommerce integration for real‑time product data
  • Modular prompt‑engineering with 35+ reusable snippets
  • Assistant Agent that sends business‑intelligence emails
  • Fact‑validation layer with confidence scoring
  • No‑code setup for quick deployment

✓ Pros:

  • +Fully branded without coding
  • +Dual knowledge base reduces hallucinations
  • +Integrated e‑commerce data pulls
  • +Long‑term memory for authenticated users on hosted pages
  • +Clear pricing tiers

✗ Cons:

  • No built‑in CRM integration – requires webhooks
  • No voice or SMS support – web‑based only
  • No native analytics dashboard
  • Memory only for hosted pages, not for widget visitors

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

ManyChat

Best for: Salons with active social media presence looking for a low‑cost, easy‑to‑use chatbot for lead capture and booking

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ManyChat is a popular no‑code chatbot platform that specializes in automating conversations across Facebook Messenger, Instagram, SMS, and web chat widgets. It’s widely used by small businesses, including salons, to capture leads, schedule appointments, and promote special offers. ManyChat offers a visual drag‑and‑drop builder that allows users to create sequences, funnels, and automated replies without any coding knowledge. The platform also supports integration with popular booking systems such as Calendly and Acuity, letting salon owners steer customers directly into booking windows. ManyChat’s pricing structure includes a free plan with limited features and a Pro plan priced at $25/month, which unlocks more advanced automation, higher message limits, and additional integrations. For nail salons, ManyChat can be set up to collect customer information, send reminders about upcoming appointments, and upsell related services like nail art or spa treatments. Its integration with e‑commerce platforms allows the bot to display product catalogs and process simple payments through Facebook’s checkout system. ManyChat also offers a built‑in analytics dashboard that tracks engagement metrics and conversion rates, which helps salons optimize their messaging strategies. Overall, ManyChat is a solid choice for salons that are already active on social media and want a cost‑effective way to engage customers and drive bookings. However, it lacks the advanced knowledge‑base features and dual‑system architecture that AgentiveAIQ offers.

Key Features:

  • Visual drag‑and‑drop builder
  • Facebook Messenger & Instagram integration
  • SMS support
  • Automated sequences & funnels
  • Built‑in analytics dashboard
  • Lead capture forms
  • E‑commerce product display
  • Integration with Calendly & Acuity

✓ Pros:

  • +No-code interface
  • +Social media integration
  • +Affordable pricing
  • +Simple booking integrations

✗ Cons:

  • Limited to social media and SMS; no web widget customization
  • No dual knowledge base
  • No long‑term memory for users
  • Requires third‑party booking integration for appointments

Pricing: Free plan available; Pro plan $25/month

3

MobileMonkey

Best for: Salons wanting a multi‑channel chatbot with SMS and Instagram integration

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MobileMonkey is a versatile chatbot platform that supports web chat widgets, Facebook Messenger, SMS, and Instagram Direct. It is especially popular among service‑based businesses for its ability to create multi‑channel conversations and capture leads. MobileMonkey’s visual builder allows users to drag and drop conversational blocks, set up automated responses, and trigger follow‑up messages based on user actions. For nail salons, the platform can be used to greet visitors, answer FAQs, and direct them to booking calendars or online stores. MobileMonkey offers a "Chat Pages" feature, enabling businesses to create standalone web pages that host the chatbot without embedding it on a site. This can be useful for promotional landing pages or special events. The platform also supports integration with popular booking tools such as Calendly and integrates with e‑commerce platforms like Shopify, allowing the bot to display product catalogs and process payments. Pricing for MobileMonkey includes a free plan with basic features and a Pro plan at $39/month, which unlocks advanced automation, higher message limits, and additional integrations. While MobileMonkey provides a strong multi‑channel experience, it lacks the deep knowledge‑base architecture and custom branding control that AgentiveAIQ offers.

Key Features:

  • Multi‑channel support (web, Facebook, SMS, Instagram)
  • Drag‑and‑drop visual builder
  • Chat Pages for standalone bot pages
  • Lead capture and follow‑up automation
  • Calendly & Shopify integration
  • SMS support
  • Analytics dashboard
  • Custom branding options

✓ Pros:

  • +Multi‑channel coverage
  • +Lead capture capabilities
  • +Easy booking integration
  • +Standalone chat pages

✗ Cons:

  • Limited advanced knowledge‑base features
  • No long‑term memory for authenticated users
  • Higher cost for advanced features
  • Requires separate booking integration

Pricing: Free plan available; Pro plan $39/month

4

Chatfuel

Best for: Salons looking for a low‑cost, Facebook‑centric chatbot with basic automation

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Chatfuel is a well‑known no‑code chatbot builder primarily focused on Facebook Messenger, though it also offers web chat widgets and Instagram Direct. It provides a visual flow builder that lets users create conversational paths, set up AI rules, and automate responses using natural language processing. For nail salons, Chatfuel can automate appointment booking, handle FAQs about services and pricing, and send reminders or promotional messages. Chatfuel supports integration with external services via webhooks, which allows the bot to trigger external actions such as adding a customer to a mailing list or updating a booking system. The platform also offers an e‑commerce integration that can display product catalogs and process payments through Facebook’s checkout. Pricing includes a free plan with basic features and a Pro plan at $15/month, which unlocks advanced AI capabilities and higher message limits. While Chatfuel is easy to use and cost‑effective, it offers limited custom branding and does not provide a dual knowledge‑base or long‑term memory features.

Key Features:

  • Visual flow builder
  • AI rule‑based responses
  • Facebook Messenger & Instagram integration
  • Webhooks for external actions
  • E‑commerce integration
  • Free and Pro plans
  • Lead capture
  • Basic analytics

✓ Pros:

  • +Very affordable
  • +Easy to set up
  • +Webhooks for custom actions
  • +Good for simple FAQs

✗ Cons:

  • Limited to Facebook/Instagram; no web widget customization
  • No dual knowledge base
  • No long‑term memory
  • Minimal analytics

Pricing: Free plan available; Pro plan $15/month

5

Intercom

Best for: Salons needing a robust support system with CRM integration

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Intercom is a comprehensive customer messaging platform that offers live chat, automated bots, and in‑app messaging across websites and mobile apps. It is widely used by e‑commerce and SaaS companies, and its robust features make it suitable for nail salons that need a high‑level support solution. Intercom’s bot builder allows users to create automated conversations, answer FAQs, and route customers to human agents when necessary. Key to Intercom’s appeal is its integration with CRM data, allowing the bot to personalize conversations based on customer history. It also supports appointment scheduling via integrations with tools like Calendly and offers e‑commerce features to recommend products and process payments. Intercom’s pricing structure starts at $39/month for the Essentials plan, with higher tiers adding more advanced features and higher message limits. While Intercom offers powerful automation and analytics, it is more complex to set up than some other platforms and can be overkill for small salon owners who do not need full CRM integration.

Key Features:

  • Live chat & bot automation
  • CRM integration for personalized messaging
  • Calendly & e‑commerce integration
  • In‑app messaging
  • Advanced analytics dashboard
  • Lead capture
  • Lead routing to agents
  • Multi‑channel support

✓ Pros:

  • +Personalized conversations
  • +Strong analytics
  • +CRM integration
  • +Flexible routing

✗ Cons:

  • Complex setup
  • Higher cost for full features
  • Overkill for simple booking needs
  • Requires CRM integration to fully leverage

Pricing: Essentials plan $39/month; higher tiers available

6

Drift

Best for: Salons targeting high‑value appointments and needing CRM integration

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Drift is a conversational marketing platform that focuses on sales‑ready chatbots and live chat solutions. It is popular among B2B companies, but its features such as automated lead qualification and integration with CRM tools make it useful for nail salons that want to capture high‑value leads and schedule appointments. Drift’s bot builder allows users to create goal‑oriented conversations that can qualify prospects, book meetings, and provide product recommendations. The platform integrates with Salesforce, HubSpot, and other CRMs to sync contact information. Drift also offers a booking integration that can push appointments to a salon’s calendar. Pricing for Drift starts at $400/month for the Essentials plan, and higher tiers add more contacts, advanced features, and additional message limits. While Drift offers a powerful sales funnel, its cost and complexity may be unnecessary for small to medium salons.

Key Features:

  • Goal‑oriented bot builder
  • Lead qualification
  • CRM integration (Salesforce, HubSpot)
  • Calendar booking integration
  • Live chat
  • Analytics dashboard
  • Scheduled messages
  • Custom branding options

✓ Pros:

  • +Strong lead qualification
  • +CRM sync
  • +Live chat
  • +Custom branding

✗ Cons:

  • High cost
  • Complex setup
  • Not ideal for small teams
  • Limited free tier

Pricing: Essentials plan $400/month; higher tiers available

7

HubSpot Chat

Best for: Salons already using HubSpot CRM or marketing automation

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HubSpot Chat is part of the HubSpot Service Hub, offering live chat, chatbots, and automated messaging integrated with HubSpot’s CRM. It’s a popular choice for businesses wanting to unify their marketing, sales, and support data. With HubSpot Chat, salons can create automated conversations to answer FAQs, schedule appointments via Calendly or HubSpot’s own booking tool, and recommend products. The bot can pull customer data from the CRM to personalize messages. HubSpot also provides a visual chatbot builder with pre‑built templates and a library of AI‑powered response suggestions. HubSpot offers a free tier that includes basic live chat and chatbots, while paid plans start at $50/month for the Starter plan, adding more contacts, advanced reporting, and additional features. For salons that already use HubSpot for contact management or marketing automation, HubSpot Chat can be a seamless extension.

Key Features:

  • Live chat & chatbot integration
  • CRM data for personalization
  • Calendly & HubSpot booking integration
  • Visual chatbot builder
  • Free tier available
  • Advanced reporting
  • Lead capture
  • Multi‑channel support

✓ Pros:

  • +CRM integration
  • +Free tier
  • +Easy to use
  • +Personalization

✗ Cons:

  • Limited to HubSpot ecosystem
  • Higher cost for full features
  • Requires HubSpot subscription for best results
  • Less flexible than dedicated chatbot platforms

Pricing: Free tier available; Starter plan $50/month and above

Conclusion

Choosing the right chatbot for your nail salon depends on your specific needs, budget, and the level of customization you desire. If you want a fully branded, no‑code solution that can handle appointments, product suggestions, and even run online courses while offering a dual knowledge‑base for accurate, contextual conversations, AgentiveAIQ is the clear leader. For salons that are already active on social media and need a simple, cost‑effective bot for lead capture and booking, ManyChat, MobileMonkey, or Chatfuel can provide a solid foundation. If you require deeper CRM integration, live‑chat support, or advanced analytics, Intercom, Drift, or HubSpot Chat offer powerful options. Take the next step by exploring each platform’s free trials or demos, and evaluate how well their features align with your salon’s workflow. A well‑implemented chatbot can free up staff, reduce no‑shows, and drive repeat business—turning every website visitor into a potential client.

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