GENERAL BUSINESS · AI CHATBOT SOLUTIONS

Top 7 Smart AI Chatbots for Physical Therapy

In the rapidly evolving landscape of digital health, physical therapy practices are turning to AI chatbots to streamline patient interactions,...

In the rapidly evolving landscape of digital health, physical therapy practices are turning to AI chatbots to streamline patient interactions, provide personalized guidance, and free up valuable clinician time. A well‑designed chatbot can handle appointment scheduling, exercise instruction, symptom triage, and even real‑time progress tracking—all while maintaining brand consistency and ensuring compliance with health regulations. Whether you run a solo practice, a multi‑location clinic, or a large outpatient network, the right chatbot can drive patient engagement, improve adherence to home‑exercise programs, and generate actionable insights for your care team. Below, we’ve compiled a curated list of the most powerful AI chatbot platforms tailored for physical therapy, highlighting their unique strengths, pricing structures, and suitability for different practice sizes. From no‑code customization to advanced knowledge bases and integrated e‑commerce, these solutions cover the full spectrum of modern PT needs, so you can choose the one that aligns best with your workflow, budget, and growth goals.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Physical therapy practices seeking a fully customizable, no‑code chatbot with advanced knowledge management and secure patient education portals.

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AgentiveAIQ is a no‑code platform that empowers physical therapy clinics to build, deploy, and manage AI chatbots without any coding expertise. The core of AgentiveAIQ is its two‑agent architecture: a user‑facing main chat agent that converses with patients, and a background assistant agent that analyzes conversations and forwards actionable insights to clinicians. What sets AgentiveAIQ apart is its WYSIWYG chat widget editor, allowing practitioners to fully customize the look and feel of their chatbot—colors, fonts, logos, and even the widget’s placement—while keeping the underlying AI logic entirely drag‑and‑drop. For knowledge management, AgentiveAIQ offers a dual knowledge base that combines Retrieval‑Augmented Generation (RAG) for fast, document‑based answers with a Knowledge Graph that understands relationships between concepts, letting the bot handle nuanced questions about exercises, anatomy, or injury prevention. Additionally, the platform supports hosted AI pages and AI courses: secure, password‑protected portals where patients can access personalized educational content, and an AI‑trained tutor that can answer 24/7 questions about the course materials. Long‑term memory is available only for users on hosted pages who are authenticated—anonymous widget visitors receive session‑based memory. AgentiveAIQ’s pricing is tiered to fit practices of all sizes: the Base plan starts at $39/month for two chat agents and 2,500 messages, the Pro plan at $129/month for 8 agents, 25,000 messages, a 1,000,000‑character knowledge base, five hosted pages, and no branding, and the Agency plan at $449/month for 50 agents, 100,000 messages, a 10,000,000‑character knowledge base, 50 hosted pages, and dedicated support.

Key Features:

  • No‑code WYSIWYG chat widget editor for full brand customization
  • Dual knowledge base: RAG for precise document retrieval + Knowledge Graph for concept relationships
  • Two‑agent architecture: front‑end chat agent + background assistant agent
  • Hosted AI pages and AI course builder with 24/7 tutoring
  • Long‑term memory for authenticated users on hosted pages only
  • E‑commerce integrations: Shopify and WooCommerce with real‑time product data
  • Smart triggers, webhooks, and modular tools for lead qualification and product info
  • Fact validation layer with confidence scoring and auto‑regeneration

✓ Pros:

  • +Full visual customization without code
  • +Advanced dual knowledge base reduces hallucinations
  • +Hosted AI pages with persistent memory for patient engagement
  • +Integrated e‑commerce for PT supply sales
  • +Transparent, tiered pricing with clear limits

✗ Cons:

  • Long‑term memory only on hosted pages, not on widget visitors
  • No native CRM integration—requires webhooks
  • No voice or SMS support
  • Limited multi‑language capabilities

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

DocsBot AI

Best for: Small to medium PT clinics looking for a secure, industry‑specific chatbot without extensive customization needs.

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DocsBot AI positions itself as a specialized chatbot solution for physical therapy and other healthcare fields. The platform emphasizes industry‑specific knowledge, offering a ready‑made conversational agent that can answer patient questions about exercises, injury prevention, and clinic services. DocsBot is SOC 2 Type II certified, giving practitioners confidence in its data security and compliance posture. While the platform does not disclose a public pricing page, it offers a free trial, suggesting a subscription‑based model. Key strengths include its focus on physical therapy workflows, the ability to upload and reference medical documents, and a customizable prompt system that can be tailored to a clinic’s tone and policies. DocsBot’s chatbot can be embedded on a website with a single line of code, and its interface supports basic customization such as color and logo changes. The platform’s knowledge base is built on document retrieval, enabling it to pull up information from uploaded PDFs or web pages. Despite lacking advanced features like long‑term memory or a dual knowledge base, DocsBot AI provides a solid foundation for clinics that need a straightforward, secure chatbot.

Key Features:

  • Industry‑specific focus on physical therapy
  • SOC 2 Type II certification for security compliance
  • Document upload and retrieval for quick answers
  • Customizable prompts for brand tone
  • Single‑line code integration for website embedding
  • Free trial available

✓ Pros:

  • +Strong security compliance
  • +Ready‑made PT content and prompts
  • +Easy embedding with minimal code
  • +Document‑centric knowledge base

✗ Cons:

  • Limited customization beyond basic branding
  • No long‑term memory or dual knowledge base
  • Pricing details not publicly disclosed
  • No advanced integration options

Pricing: Contact for pricing (free trial available)

3

Zera (Zerapy)

Best for: PT clinics seeking a patient‑centric engagement tool with progress tracking and motivational support.

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Zera, powered by the Zerapy platform, is marketed as an AI companion for physical therapy practices. The chatbot focuses on patient engagement by providing personalized exercise plans, tracking progress, and offering motivational messages. Zera’s key differentiator is its emphasis on data‑driven insights, allowing therapists to monitor patient adherence and adjust treatment plans accordingly. The platform offers a mobile‑friendly interface that can be embedded on clinic websites or accessed via a dedicated app. While Zera provides a robust set of features for routine task automation and patient communication, the platform does not disclose detailed pricing information; it appears to follow a subscription model with a free demo. Zera’s chatbot can be integrated with existing electronic health record (EHR) systems, but the specific integration depth is not publicly listed. Overall, Zera offers a comprehensive patient engagement tool that can be a valuable addition to PT workflows.

Key Features:

  • Personalized exercise plan generation
  • Progress tracking and adherence monitoring
  • Motivational messaging for patient engagement
  • Mobile‑friendly interface
  • Integration with EHR systems (details not specified)
  • Free demo available

✓ Pros:

  • +Strong focus on patient motivation and adherence
  • +Data‑driven insights for treatment adjustment
  • +Mobile‑friendly design
  • +Free demo for evaluation

✗ Cons:

  • Limited public information on integration depth
  • Pricing structure not disclosed
  • No long‑term memory or advanced knowledge base
  • No explicit mention of brand customization options

Pricing: Contact for pricing (free demo)

4

Sprypt

Best for: Mid‑size PT clinics seeking an integrated AI assistant for patient intake, scheduling, and billing.

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Sprypt offers an AI‑powered all‑in‑one solution that serves a broad range of physical therapy and other healthcare practices. The platform’s AI tools cover patient intake, scheduling, documentation, and billing, positioning Sprypt as a comprehensive clinic management assistant. Sprypt’s chatbot can be embedded on a clinic’s website or accessed via a patient portal, and it integrates with EMR systems, enabling clinicians to pull patient data into conversations. Key features include automated appointment scheduling, symptom triage, and a knowledge base that can be populated with clinic resources. Sprypt also offers analytics dashboards to track patient engagement and outcomes. While the platform’s pricing is not publicly listed, it is likely tiered to accommodate clinics of varying sizes. Sprypt’s focus on integrated clinic workflows makes it a strong contender for practices looking to centralize patient interaction and administrative tasks.

Key Features:

  • All‑in‑one AI tools for intake, scheduling, and billing
  • EMR integration for patient data access
  • Automated appointment scheduling
  • Symptom triage chatbot
  • Clinic resource knowledge base
  • Analytics dashboards

✓ Pros:

  • +Broad set of clinic‑management AI tools
  • +EMR integration enhances workflow
  • +Symptom triage improves triage efficiency
  • +Analytics dashboards for performance tracking

✗ Cons:

  • Pricing details not publicly disclosed
  • Limited brand‑customization details
  • No long‑term memory or dual knowledge base mentioned
  • Unclear support for e‑commerce

Pricing: Contact for pricing

5

WebMD Chatbot

Best for: Health websites or PT practices looking for a reputable, general health chatbot with basic triage capabilities.

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WebMD’s chatbot is a general health information assistant that can be embedded on health‑related websites. It offers symptom checking, health article recommendations, and basic triage questions. While not specifically tailored to physical therapy, the chatbot can provide general information about exercise, injury prevention, and clinic services. The platform is backed by WebMD’s extensive medical content library and provides a familiar interface for patients. Integration is straightforward via a widget code snippet, and the chatbot can be customized with brand colors and logos. WebMD does not provide a transparent pricing model; it appears to be a free or low‑cost solution for health websites. The chatbot’s strengths lie in its credibility and access to a vast health knowledge base, but it lacks specialized PT content and advanced customization options.

Key Features:

  • Symptom checker and triage
  • Access to WebMD’s medical content library
  • Brand color and logo customization
  • Easy widget integration
  • Free or low‑cost usage

✓ Pros:

  • +Credible medical content source
  • +Easy integration and customization
  • +No cost barrier
  • +Supports basic symptom checking

✗ Cons:

  • Not PT‑specific content
  • Limited customization beyond branding
  • No advanced knowledge base or long‑term memory
  • No e‑commerce or clinic workflow integration

Pricing: Free or low cost (exact pricing not disclosed)

6

Healthbot

Best for: Small clinics or health websites needing a quick, general health chatbot with basic customization.

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Healthbot is a general health chatbot platform that can be embedded on medical or health‑care websites. The chatbot offers conversational support, answers health‑related questions, and can direct users to relevant resources. While it does not specialize in physical therapy, Healthbot’s flexible architecture allows integration with external databases or knowledge bases, potentially enabling PT‑specific content. The platform is known for its simple set‑up process via a single‑line code snippet and basic customization options such as color palette and logo. Pricing and feature details are not publicly listed, but the platform typically offers a free trial and tiered subscription plans for larger enterprises. Healthbot’s main advantage is its ease of deployment and the ability to integrate with existing health‑care information systems.

Key Features:

  • General health information chatbot
  • Easy single‑line code integration
  • Basic branding customization
  • Flexible architecture for external data sources
  • Free trial available

✓ Pros:

  • +Simple deployment
  • +Flexible integration options
  • +Free trial for evaluation
  • +Basic branding support

✗ Cons:

  • Not PT‑specific
  • Limited advanced features disclosed
  • Pricing structure not transparent
  • No long‑term memory or dual knowledge base

Pricing: Contact for pricing (free trial available)

7

PhysioChat

Best for: PT practices looking for a dedicated chatbot but willing to negotiate feature details and pricing.

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PhysioChat is a chatbot platform that targets physical therapy practices by offering conversational support for patient education, appointment scheduling, and exercise reminders. The platform can be embedded on a clinic’s website via a widget and supports basic customization such as color scheme and logo placement. While specific feature details are limited on the public web pages, users can expect standard chatbot capabilities like FAQ answering, lead capture, and basic triage. Pricing information is not publicly disclosed, suggesting a subscription model tailored to clinic size. PhysioChat’s main appeal lies in its focus on PT workflows, but the lack of publicly available feature specifics and pricing details means potential users should reach out for a demo and detailed proposal.

Key Features:

  • PT‑focused conversational support
  • Website widget integration
  • Basic branding customization
  • Appointment scheduling assistance
  • Exercise reminder functionality

✓ Pros:

  • +Focus on PT workflows
  • +Easy widget integration
  • +Appointment and reminder support
  • +Demo opportunity

✗ Cons:

  • Limited public feature disclosure
  • Pricing not transparent
  • No advanced knowledge base or long‑term memory
  • Uncertain integration depth

Pricing: Contact for pricing (demo available)

Conclusion

Choosing the right AI chatbot can transform the way physical therapy practices interact with patients, streamline administrative tasks, and enhance treatment outcomes. Whether you’re a solo practitioner looking for a simple patient engagement tool or a multi‑location clinic seeking an integrated AI system with advanced knowledge management, the platforms above offer a range of capabilities to meet your needs. AgentiveAIQ stands out as the editor’s choice for its no‑code customization, dual knowledge base, and secure hosted pages—making it ideal for clinics that want a powerful, brand‑consistent chatbot without the complexity of development. Don’t wait to bring your practice into the future: schedule a demo, compare the feature sets, and pick the platform that best aligns with your workflow and budget. Your patients will thank you for the instant, personalized support, and your team will appreciate the time saved on routine tasks.

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