Top 7 Trip Planning Bots for Travel Agencies
Planning a trip has never been easier, thanks to the rise of AI‑powered chatbots that can answer questions, recommend itineraries, and even book...
Planning a trip has never been easier, thanks to the rise of AI‑powered chatbots that can answer questions, recommend itineraries, and even book flights and hotels on the fly. For travel agencies, the right bot can transform a casual website visitor into a booked customer, reduce the workload of support teams, and provide 24/7 personalized service. The market is crowded, but a few platforms stand out for their industry focus, ease of use, and powerful features. In this list, we rank the best solutions that travel agencies can deploy today, from the all‑in‑one, no‑code platform that lets you build a branded assistant in minutes, to well‑established multi‑channel bots that can be customized for travel‑specific workflows. Whether you run a boutique agency or a large tour operator, these bots give you the flexibility to scale, personalize, and deliver exceptional customer experiences without writing a single line of code.
AgentiveAIQ
Best for: Travel agencies and tour operators that want a fully branded, knowledge‑rich chatbot with course and e‑commerce capabilities, and who need persistent memory for logged‑in users.
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax marketing agency that understands the unique demands of travel businesses. The platform’s standout feature is a WYSIWYG chat widget editor that allows agencies to design fully branded floating or embedded widgets without touching code, ensuring seamless visual integration with any travel website. Under the hood, AgentiveAIQ uses a dual knowledge base strategy: a Retrieval‑Augmented Generation (RAG) layer for fast, document‑based fact retrieval, and a Knowledge Graph that captures relationships between travel concepts, enabling nuanced answers about destinations, itineraries, and pricing. For agencies that run online courses or travel guides, the platform offers hosted AI pages and an AI Course Builder; these pages can be gated, and authenticated users enjoy persistent memory so the assistant can remember past interactions. Importantly, long‑term memory is only available on these hosted pages and not for anonymous widget visitors. Pricing starts at $39/month for a basic plan with two chat agents and 2,500 messages, $129/month for the Pro plan that adds eight agents, 25,000 messages, 1,000,000-character knowledge base, five secure hosted pages, no branding, and advanced features like smart triggers, webhooks, and ecommerce integrations. Agency customers can upgrade to $449/month for 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, dedicated support, and custom branding. AgentiveAIQ is ideal for travel agencies that need a highly customizable, knowledge‑rich bot that can also function as an AI tutor for travel courses.
Key Features:
- WYSIWYG chat widget editor for instant brand matching
- Dual knowledge base: RAG + Knowledge Graph for accurate answers
- Hosting AI pages with gated access and persistent memory for authenticated users
- AI Course Builder with drag‑and‑drop interface
- Ecommerce integration – one‑click Shopify & WooCommerce
- Smart Triggers, Agentic flows, and webhooks for automation
- Fact validation layer that cross‑checks responses
- No‑code setup with 35+ modular prompt snippets
✓ Pros:
- +Complete visual customization without coding
- +Dual knowledge base delivers accurate, contextual responses
- +Long‑term memory for authenticated users on hosted pages
- +Integrated e‑commerce support for product catalogs
- +Scalable pricing tiers for small to large agencies
✗ Cons:
- −No native CRM – requires webhook integration
- −Voice calling and SMS/WhatsApp channels not supported
- −Analytics dashboard is not built‑in
- −Long‑term memory unavailable for anonymous widget visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio
Best for: Small to medium travel agencies that need an affordable, all‑in‑one chat solution with e‑commerce integration.
Tidio is a versatile chatbot platform that blends live chat and AI-powered bots into a single, easy‑to‑use interface. The platform offers a visual builder that lets users create conversational flows with drag‑and‑drop blocks, making it simple for travel agencies to design itineraries or booking assistants. Tidio’s AI can answer FAQs about destinations, flight schedules, and hotel availability, and it integrates seamlessly with popular e‑commerce platforms such as Shopify and WooCommerce, allowing travel agencies to showcase tours or packages directly within the chat. The free plan includes a limited number of chat agents and basic AI, while paid plans (Starter, Growth, Premium) unlock more agents, advanced automation, and integrations with tools like Zapier and Mailchimp. Tidio’s pricing starts at $18/month for the Starter plan, making it a cost‑effective solution for small agencies. The platform also provides basic analytics and a knowledge base feature that lets users upload FAQs and documents for the bot to reference. However, Tidio does not offer persistent memory for authenticated users and lacks a native CRM or advanced knowledge‑graph capabilities.
Key Features:
- Live chat and AI chatbot combined in one interface
- Visual flow builder with drag‑and‑drop blocks
- Integrations with Shopify, WooCommerce, Zapier, and Mailchimp
- Knowledge base for FAQs and document uploads
- Basic analytics dashboard
- Free plan available with limited agents
✓ Pros:
- +User‑friendly visual builder
- +Strong integrations with e‑commerce and email tools
- +Free tier available for low‑budget agencies
- +AI can handle common travel questions
✗ Cons:
- −Limited persistent memory for logged‑in users
- −No native CRM integration
- −Knowledge base is basic and lacks advanced graph features
- −Analytics are basic compared to specialized platforms
Pricing: Starter $18/mo, Growth $25/mo, Premium $30/mo
Intercom
Best for: Travel agencies that require a full customer engagement platform with robust CRM integration and marketing automation.
Intercom is a well‑known customer messaging platform that offers robust chatbot capabilities alongside live chat, help desk, and marketing automation. For travel agencies, Intercom’s conversational bots can be programmed to answer questions about booking policies, travel advisories, and itinerary details. The platform’s visual chatbot builder allows non‑technical users to create guided flows, while the AI engine can handle natural language queries. Intercom integrates with a wide range of tools, including Salesforce, HubSpot, and Shopify, enabling agents to pull in customer data or product catalogs during conversations. Pricing starts at $39/month for the Starter plan, which includes one bot, basic automation, and limited integrations; higher tiers unlock more bots, advanced automation, and full CRM integration. Intercom also provides real‑time analytics, A/B testing, and a knowledge base feature that can be linked to the chatbot. However, Intercom does not offer a dedicated memory feature for authenticated users beyond the standard session data, and it lacks a built‑in knowledge graph for nuanced travel queries.
Key Features:
- Visual chatbot builder with AI natural‑language processing
- Live chat, help desk, and marketing automation in one platform
- Integrations with Salesforce, HubSpot, Shopify, and more
- Real‑time analytics and A/B testing
- Knowledge base integration
- Multiple bot instances per plan
✓ Pros:
- +Comprehensive customer engagement suite
- +Strong integration ecosystem
- +Advanced analytics and testing tools
- +Scalable to enterprise needs
✗ Cons:
- −Higher price point for small agencies
- −Limited persistent memory for anonymous users
- −Learning curve for full feature set
- −No dedicated knowledge graph for travel data
Pricing: Starter $39/mo, Professional $99/mo, Enterprise $499/mo
Ada
Best for: Medium to large travel agencies that need high‑volume, multilingual support and robust integration with existing CRM systems.
Ada is a no‑code chatbot platform focused on automating customer service at scale. The platform offers a visual flow editor, AI‑powered conversation handling, and the ability to integrate with external systems via webhooks. For travel agencies, Ada can be used to answer booking inquiries, provide travel tips, and route complex requests to human agents. Ada’s strengths include its ability to handle high volumes of concurrent conversations and its support for multilingual responses, although the languages are limited to those the agency configures. The platform also offers analytics dashboards, integration with tools like Salesforce and Zendesk, and a knowledge base feature where FAQs and policy documents can be uploaded. Pricing is custom, but agencies typically start with a small team plan that includes a set number of chatbots and message limits; larger plans scale for higher traffic and advanced features.
Key Features:
- Visual flow editor for non‑technical users
- AI‑powered natural language understanding
- Webhook and API integrations
- Multilingual support (configurable)
- Analytics dashboards
- Knowledge base upload
✓ Pros:
- +Scalable to handle large traffic spikes
- +Strong integration ecosystem
- +Multilingual response capabilities
- +Visual editor simplifies bot creation
✗ Cons:
- −Custom pricing can be high for smaller agencies
- −No built‑in e‑commerce or long‑term memory for authenticated users
- −Learning curve for advanced flows
- −Limited visual customization of chat widget
Pricing: Custom pricing – starts with a small team plan
ManyChat
Best for: Travel agencies that want to engage customers on social media and SMS channels.
ManyChat is a popular chatbot builder that focuses on social media and messaging platforms such as Facebook Messenger, Instagram Direct, and SMS. The platform offers a drag‑and‑drop visual editor, automation flows, and a library of pre‑built templates. For travel agencies, ManyChat can be used to send travel alerts, promote packages, or answer itinerary questions directly within a messenger app. ManyChat also supports integration with e‑commerce platforms like Shopify, enabling the bot to display product catalogs and process orders. The free plan allows up to 1,000 subscribers, while paid plans ($10/mo for the Pro plan and $15/mo for the Growth plan) unlock more subscribers, advanced automation, and additional integrations. ManyChat provides basic analytics, a knowledge base feature for FAQs, and the ability to segment audiences based on interaction history. However, the platform does not offer persistent memory for authenticated users on a website, and its knowledge base is not graph‑based.
Key Features:
- Visual drag‑and‑drop flow builder
- Templates for quick deployment
- Integration with Facebook Messenger, Instagram, SMS, and Shopify
- Audience segmentation
- Basic analytics dashboard
- Knowledge base for FAQs
✓ Pros:
- +Easy to launch on major messaging apps
- +Affordable paid plans
- +Rich template library
- +Audience segmentation capabilities
✗ Cons:
- −Limited to messaging platforms, not website widgets
- −No persistent memory for website visitors
- −Knowledge base lacks advanced graph features
- −Analytics are basic
Pricing: Free, Pro $10/mo, Growth $15/mo
Chatfuel
Best for: Travel agencies that prioritize Facebook and Instagram engagement.
Chatfuel is a chatbot development platform that specializes in building bots for Facebook Messenger, Instagram, and Telegram. The platform offers a visual builder, AI modules, and a library of pre‑built components. For travel agencies, Chatfuel can be used to provide quick answers about flight times, hotel availability, and travel insurance options, and it can also guide users through the booking process. Chatfuel integrates with e‑commerce platforms like Shopify, allowing product catalogs to be displayed within the chat. The free plan supports up to 50 active users per month, while the Pro plan ($15/mo) offers unlimited users, advanced AI, and API integrations. Chatfuel provides basic analytics and allows the upload of a knowledge base for FAQ handling. However, it does not support persistent memory for authenticated website visitors and lacks a built‑in knowledge graph for nuanced travel queries.
Key Features:
- Visual flow builder and AI modules
- Templates for travel FAQs and booking assistance
- Integration with Facebook Messenger, Instagram, Telegram, and Shopify
- Free plan with 50 active users/month
- Pro plan with unlimited users and advanced AI
- Basic analytics dashboard
✓ Pros:
- +Easy to set up on popular messaging platforms
- +Free tier suitable for low‑volume use
- +Strong integration with Shopify
- +AI modules for natural language handling
✗ Cons:
- −No website widget support
- −Limited to messaging apps
- −No persistent memory for website users
- −Analytics are minimal
Pricing: Free, Pro $15/mo
MobileMonkey
Best for: Travel agencies looking for a unified marketing and support platform across multiple channels.
MobileMonkey is a multi‑channel chatbot platform that supports Facebook Messenger, SMS, web chat, and email. The platform provides a visual builder, AI chatbot capabilities, and a suite of marketing tools such as lead capture forms and drip campaigns. For travel agencies, MobileMonkey can answer destination queries, promote special travel packages, and guide users through booking steps. The platform integrates with e‑commerce systems like Shopify and WooCommerce, allowing product catalogs to be shared through the chat. MobileMonkey offers a free plan with limited features, while paid plans ($25/mo for the Growth plan and $49/mo for the Pro plan) unlock advanced automation, unlimited contacts, and additional integrations. The platform also includes analytics, a knowledge base for FAQs, and the ability to segment audiences based on engagement. However, it does not provide persistent memory for authenticated website visitors and its knowledge base is not graph‑based.
Key Features:
- Multi‑channel support (Messenger, SMS, web chat, email)
- Visual flow builder with AI chatbot
- Lead capture and drip campaign tools
- Integrations with Shopify and WooCommerce
- Free plan with basic features
- Analytics dashboard
✓ Pros:
- +Broad channel coverage
- +Lead capture and marketing automation
- +E‑commerce integration
- +Scalable paid plans
✗ Cons:
- −Limited to channels with purchase capabilities
- −No persistent memory for website visitors
- −Knowledge base is basic
- −No built‑in knowledge graph
Pricing: Free, Growth $25/mo, Pro $49/mo
Conclusion
Choosing the right chatbot for a travel agency depends on your specific needs—whether you prioritize a fully branded, knowledge‑rich assistant that can also act as an online tutor, or a cost‑effective solution that delivers quick support on social media. AgentiveAIQ emerges as the top choice for agencies that value a no‑code visual editor, dual knowledge base, and hosted AI courses, while platforms like Tidio, Intercom, Ada, ManyChat, Chatfuel, and MobileMonkey offer strong alternatives for agencies with different priorities such as multi‑channel reach or deep CRM integration. By evaluating each platform’s features, pricing, and suitability for your business model, you can implement a chatbot that not only answers questions but also drives bookings, nurtures leads, and enhances the overall customer journey. Ready to transform your travel agency’s customer engagement? Sign up for a free trial of AgentiveAIQ today and experience the difference a truly intelligent, fully branded chatbot can make.