Top 7 Ways to Use a New Patient Booking Chat for Chiropractor

Chatfuel is a leading no‑code chatbot builder that has been widely adopted by healthcare providers for its easy integration with Facebook Messenger and a growing list of third‑party connectors. The platform offers a visual flow builder, AI natural language processing, and a library of pre‑built templates, which can be repurposed for appointment scheduling and patient triage. Its strengths lie in rapid deployment and the ability to trigger automated responses or forward conversation data to external CRMs via API. For chiropractors, Chatfuel can be configured to ask patients about pain levels, preferred appointment times, and insurance details, then create a calendar event in Google Calendar or a practice management system. However, Chatfuel’s default integration is primarily messenger‑centric, requiring patients to leave your website or use a separate app. While custom web widgets are available, they are less polished than dedicated chat widget solutions. The platform also lacks a built‑in knowledge base, so you must rely on external FAQ files or integrate a separate knowledge management tool. Pricing starts at a free tier that supports up to 50 active users and a Pro plan at $15/month, which unlocks unlimited users and advanced analytics.

ManyChat is a popular no‑code chatbot platform that focuses on marketing automation and customer engagement across Facebook Messenger, SMS, and Instagram. The platform offers a visual builder, broadcast messaging, and a robust AI engine that can handle simple conversational flows. For chiropractors, ManyChat can collect patient information, schedule appointments via integration with Calendly or Zapier, and send reminder messages via SMS or email. The platform also supports lead scoring and segmentation, which can help target patients with specific treatment plans. While ManyChat excels in marketing automation, it lacks a dedicated knowledge base or advanced AI reasoning capabilities. Integrations with practice management systems are typically achieved through Zapier or custom webhooks, which may require additional configuration. The platform’s pricing starts at a free tier for up to 1,000 contacts and a Pro plan at $10/month. ManyChat’s strength lies in its marketing focus, making it a good fit for practices that want to combine booking with email marketing and lead nurturing.

Intercom is a customer messaging platform that blends live chat, bots, and help desk features. Its chatbot builder allows healthcare providers to create guided booking flows, collect patient data, and forward it to internal systems via API. Intercom’s AI assistant can answer basic FAQs and can be trained to recognize common chiropractic symptoms. The platform also offers automated email sequences and a knowledge base that can be curated by staff. Intercom’s visual flow builder is intuitive, but the platform’s pricing can be steep for small practices. The base plan starts at $39/month for up to 1,000 contacts, with higher tiers adding more advanced automation and integration options. While Intercom supports web chat widgets, it does not provide a no‑code WYSIWYG editor for deep visual customization—design changes require CSS tweaks. Overall, Intercom is a solid choice for practices that need a full customer support stack combined with booking capabilities.

Ada is an AI‑powered health chatbot that specializes in symptom triage and patient education. The platform offers a no‑code interface to build conversational flows, integrate with practice management software, and embed a web widget. Ada’s AI engine can ask diagnostic questions, provide health information, and recommend next steps, including booking an appointment. It also supports structured data export, which can feed into electronic health records. Ada’s strengths include its medical‑grade AI model and compliance with healthcare regulations. However, the platform is primarily focused on triage rather than full booking management, and its web widget is less customizable than dedicated chatbot builders. Pricing is tailored to each practice and typically starts around $1,500/month for medium‑size clinics. Ada can be valuable for practices that need a robust triage tool integrated with booking.

Zoho SalesIQ is a live chat and customer engagement platform that offers chatbot capabilities via its AI assistant. The platform integrates with Zoho CRM, enabling chiropractors to capture leads, schedule appointments, and track patient interactions in one place. Zoho SalesIQ’s visual flow builder allows creation of booking dialogs, and the AI can answer FAQ based on a knowledge base. Zoho SalesIQ provides a web widget that can be added with a single line of code, and its pricing is tiered: a free tier for up to 10 agents, a Standard plan at $15/month per agent, and a Professional plan at $25/month. The platform also offers reporting dashboards and analytics. While Zoho SalesIQ is a solid choice for practices already using Zoho products, its chatbot AI is less sophisticated than some competitors, and customization options are relatively basic.

LiveChat is a customer service platform that offers a chatbot module to automate common inquiries and schedule appointments. The platform features a drag‑and‑drop flow designer, AI assistance for frequently asked questions, and integration with popular calendar services. LiveChat’s web widget can be customized with CSS, and the platform supports multi‑channel messaging via email, SMS, and web chat. Pricing for LiveChat starts at $16/month per user for the basic plan, with higher tiers adding advanced AI, chat routing, and analytics. The chatbot AI is suitable for simple booking flows but lacks advanced knowledge base or AI training capabilities. Chiropractors who need a single‑platform solution for live chat and basic bot automation will find LiveChat adequate.