Top 7 Ways to Use a Quote Request Chatbot for Travel Agencies
With the travel industry evolving at breakneck speed, agencies are constantly looking for ways to streamline customer interactions, reduce response...
With the travel industry evolving at breakneck speed, agencies are constantly looking for ways to streamline customer interactions, reduce response times, and convert inquiries into bookings. A quote request chatbot can act as a virtual concierge, gathering essential travel details, offering instant price estimates, and guiding prospects through the booking journey—all without the need for a full-time staff member. Beyond just saving time, these bots can collect valuable data, personalize offers, and even upsell related experiences such as tours, insurance, or travel insurance. For agencies operating both on their own websites and through third‑party channels, the flexibility to embed a chatbot across multiple touchpoints is essential. Moreover, as consumers increasingly expect instant, 24/7 service, a well‑configured chatbot can be the difference between a lead that converts and one that drifts away. This listicle explores seven top platforms—highlighting how each can be leveraged to handle quote requests and what unique strengths they bring to the table. Whether you’re a boutique travel operator or a large tour operator, read on to discover which solution fits your needs best and how you can start automating your quote process today.
AgentiveAIQ
Best for: Small to mid‑size travel agencies seeking a fully branded, AI‑driven quote system with advanced knowledge management and data insights
AgentiveAIQ is a no‑code, AI‑powered chatbot platform that excels in creating highly branded, intelligent agents for travel agencies. What sets AgentiveAIQ apart is its WYSIWYG chat widget editor, allowing marketers and designers to build and style custom floating or embedded chat windows without writing a single line of code. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact‑retrieval from uploaded documents and a Knowledge Graph that understands relationships between concepts—ensures that agents can answer complex travel queries accurately and contextually. Additionally, AgentiveAIQ offers hosted AI pages and AI course builders, giving agencies the ability to create branded, password‑protected portals where authenticated users benefit from persistent long‑term memory, enabling tailored itineraries and follow‑up conversations. For generic website visitors, the memory is session‑based, keeping the platform lightweight and privacy‑friendly. The two‑agent architecture (main chat agent and assistant agent) means that while visitors receive instant quotes, the assistant agent analyzes conversations and sends business intelligence emails to site owners, keeping you informed of trends and high‑value leads. For travel agencies, AgentiveAIQ’s features translate into: - Instant quote generation based on user inputs (destination, dates, preferences) - Real‑time integration with Shopify or WooCommerce to pull flight, hotel, and activity inventory - Automated follow‑up emails to prospects and internal teams - Customizable prompts to maintain brand voice and comply with travel regulations - AI courses that can train staff on new itineraries or seasonal offers With pricing tiers that cover everything from small agencies to large enterprises, AgentiveAIQ provides a scalable, enterprise‑grade solution without the overhead of custom development.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Hosted AI pages with persistent long‑term memory for authenticated users only
- AI course builder and 24/7 tutoring
- Two‑agent system: main chat agent + assistant agent for business intelligence
- Shopify & WooCommerce one‑click integrations
- Smart triggers and webhooks
- Fact validation layer for accurate responses
✓ Pros:
- +No-code visual editor saves design time
- +Dual knowledge base reduces hallucinations and improves accuracy
- +Persistent memory on hosted pages enhances personalization
- +Built‑in email intelligence keeps teams informed
- +Transparent pricing with no hidden fees
✗ Cons:
- −Long‑term memory only for authenticated users
- −No native CRM integration—requires webhooks
- −Limited multi‑language support
- −No voice or SMS channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio
Best for: Small travel agencies and online retailers needing rapid live‑chat deployment with basic AI features
Tidio is a popular all‑in‑one live‑chat and chatbot solution that combines live chat, email, and AI automation. The platform offers a visual chatbot builder that allows agencies to design conversational flows without coding, making it accessible for non‑technical users. Tidio’s AI chatbot can handle basic travel inquiries, provide instant price estimates, and route complex requests to human agents via live chat. The platform also integrates with major e‑commerce platforms like Shopify, WooCommerce, and various CRMs, enabling real‑time product and inventory access. Tidio’s strengths lie in its ease of use and flexibility: users can embed the chat widget on any web page using a single line of JavaScript, and the platform’s email integration ensures that no message goes unanswered. The AI component is powered by GPT‑like models and can handle multilingual conversations, making it suitable for agencies with international clients. However, Tidio’s AI is more general and not specifically tailored for travel, so it may require additional configuration to handle complex itinerary queries. The platform’s pricing starts at a free tier with limited features, then moves to paid plans that unlock advanced AI and automation. Key takeaways: Tidio is a solid choice for agencies looking for a quick setup, integrated live chat, and basic AI capabilities, especially if they already use Shopify or WooCommerce.
Key Features:
- Visual chatbot builder
- Live chat + AI chatbot integration
- Email and SMS notifications
- Shopify & WooCommerce integration
- Multilingual support
- Single JavaScript widget
- Zapier integration for automation
✓ Pros:
- +Easy setup with visual editor
- +Strong e‑commerce integrations
- +Multilingual chatbot support
- +Affordable pricing
✗ Cons:
- −AI not travel‑specific
- −Limited advanced analytics
- −No persistent memory across sessions
- −No built‑in email intelligence
Pricing: Free tier available; paid plans start at $18/month
Trengo
Best for: Travel agencies wanting a single inbox for all channels and rule‑based AI conversations
Trengo is an omnichannel customer support platform that brings together chat, email, social media, and messaging apps into a single inbox. For travel agencies, Trengo’s AI agents can be configured to answer common flight and hotel questions, provide instant quotes, and forward complex requests to human agents. The platform’s visual flow builder lets users design conversational paths without coding, while its integration with CRMs and e‑commerce tools allows real‑time data retrieval. Trengo excels in its omnichannel capabilities, enabling agencies to engage customers across WhatsApp, Facebook Messenger, and web chat. Its AI agents use rule‑based logic combined with GPT‑style language models to maintain brand tone and provide accurate information. Pricing is tiered based on the number of agents and features, with a free trial available. While Trengo offers robust omnichannel support, its AI functionality is more rule‑based than knowledge‑base driven, meaning it may need frequent updates to stay current with travel inventory changes. Overall, Trengo is best suited for agencies that need a unified communication hub and are comfortable configuring AI logic manually.
Key Features:
- Omnichannel inbox (chat, email, social media)
- Visual flow builder
- AI agents with rule‑based logic
- WhatsApp, Facebook Messenger integration
- CRM and e‑commerce connectors
- Automated ticket routing
- Analytics dashboard
✓ Pros:
- +Unified communication platform
- +Extensive channel support
- +Customizable AI logic
- +Transparent pricing
✗ Cons:
- −AI not heavily knowledge‑base dependent
- −Requires manual updates for inventory changes
- −Limited to text‑based interactions
- −No built‑in long‑term memory
Pricing: Starts at $19/month for 1 agent; custom enterprise pricing available
Pabbly Chatflow
Best for: Agencies with existing APIs and looking for an affordable, flexible chatbot builder
Pabbly Chatflow is a chatbot builder that emphasizes automation through webhooks and integrations. It allows travel agencies to set up conversational flows that can collect user details, provide instant price estimates, and trigger follow‑up emails. The platform integrates with popular messaging apps and e‑commerce platforms, enabling real‑time access to inventory and order data. Pabbly Chatflow’s strength lies in its flexibility: users can connect any third‑party API via webhooks, making it possible to pull flight schedules, hotel availability, or tour packages directly into the chatbot. The drag‑and‑drop interface is beginner‑friendly, and the platform offers a free tier with basic features. However, Pabbly Chatflow does not come with a dedicated knowledge base or advanced AI language models, meaning that complex travel queries may require manual scripting. Additionally, the platform’s analytics are basic, and there is no built‑in email intelligence. Travel agencies that already have API access to their inventory and are comfortable with webhook integrations may find Pabbly Chatflow a cost‑effective choice.
Key Features:
- Drag‑and‑drop flow builder
- Webhook integration for any API
- Messaging app support (WhatsApp, Telegram)
- E‑commerce connector (Shopify, WooCommerce)
- Free tier available
- Quick setup
- Basic analytics
✓ Pros:
- +Very flexible integration options
- +Low cost
- +Easy to use
- +Supports API‑driven workflows
✗ Cons:
- −No built‑in AI or knowledge base
- −Limited analytics
- −No persistent memory
- −No built‑in email intelligence
Pricing: Free tier; paid plans start at $9/month
ManyChat
Best for: Travel agencies using Facebook Messenger and SMS for marketing and lead generation
ManyChat is a chatbot platform focused on Facebook Messenger, SMS, and email marketing. It offers a visual drag‑and‑drop builder that allows travel agencies to create conversational sequences for lead generation, booking assistance, and customer support. ManyChat’s automation tools enable users to segment audiences, send targeted messages, and integrate with e‑commerce platforms such as Shopify. The platform is particularly strong in marketing automation: users can set up triggered flows that send price quotes, booking confirmations, or promotional offers. ManyChat also provides a chatbot analytics dashboard and supports integrations with CRMs like HubSpot. While ManyChat excels in marketing and social media engagement, it is less focused on real‑time inventory retrieval for flights or hotels, and it lacks a dedicated knowledge base. The platform’s AI capabilities are modest, relying mainly on scripted responses. ManyChat is best suited for agencies that rely heavily on Facebook Messenger and SMS for customer interaction and want to automate marketing campaigns.
Key Features:
- Visual flow builder
- Messenger, SMS, Email integration
- Marketing automation
- Audience segmentation
- Shopify connector
- CRM integrations
- Analytics dashboard
✓ Pros:
- +Strong marketing tools
- +Easy to set up flows
- +Good integration with Shopify
- +Affordable plans
✗ Cons:
- −Limited real‑time inventory access
- −No dedicated knowledge base
- −No persistent memory across sessions
- −Limited AI capabilities
Pricing: Starter $10/month; Pro $29/month; Unlimited $49/month
Intercom
Best for: Mid‑size to large agencies needing comprehensive support and marketing automation
Intercom is a customer messaging platform that combines live chat, help desk, and marketing automation in a single interface. Its chatbot builder allows travel agencies to create automated responses for common inquiries such as flight status, hotel availability, and pricing. Intercom’s AI-powered messenger can handle simple booking requests and pass more complex queries to human agents. Key strengths include a robust help desk integration, ticket routing, and advanced segmentation for targeted messaging. Intercom also offers a Knowledge Base module, which can be populated with travel FAQs and policy documents, giving the chatbot a source of factual information. However, Intercom’s pricing can be high for smaller agencies, and its AI capabilities are more rule‑based than knowledge‑based. The platform focuses primarily on web chat and doesn’t provide native integrations with e‑commerce inventory systems out of the box. Intercom is ideal for agencies that need a full customer support suite and are willing to invest in a premium solution.
Key Features:
- Live chat & help desk
- AI chatbot for common queries
- Knowledge Base module
- Advanced segmentation
- Ticket routing
- Email integration
- Analytics dashboard
✓ Pros:
- +All‑in‑one support platform
- +Strong knowledge base integration
- +Good analytics
- +Scalable pricing
✗ Cons:
- −Higher cost for small agencies
- −Limited real‑time inventory integration
- −AI not knowledge‑base heavy
- −No native long‑term memory
Pricing: Starter $39/month; Standard $79/month; Premium $99/month (per agent)
Chatbot.com
Best for: Small to mid‑size agencies needing quick deployment and basic AI
Chatbot.com is a no‑code chatbot builder that focuses on conversational AI for websites, messaging apps, and e‑commerce platforms. The platform offers a visual flow editor, AI-powered responses, and integrations with Shopify, WooCommerce, and various CRMs. For travel agencies, Chatbot.com can be set up to collect trip details, provide price estimates, and hand off complex booking requests to human agents. Chatbot.com’s AI engine is designed to understand context and provide accurate answers from a knowledge base that users can upload. The platform also provides analytics dashboards, email integration, and the ability to schedule follow‑up messages. While the platform is user‑friendly and affordable, it lacks advanced features such as persistent memory or advanced knowledge graph capabilities. Its AI is primarily rule‑based and may need frequent updates to keep up with changing travel inventory. Chatbot.com is best suited for agencies that want a quick, cost‑effective chatbot solution with basic AI and e‑commerce integration.
Key Features:
- Visual flow editor
- AI-powered responses
- Shopify & WooCommerce integration
- Knowledge base upload
- Email integration
- Analytics dashboard
- Pricing calculator
✓ Pros:
- +Easy to use
- +Affordable plans
- +Good e‑commerce integration
- +Basic analytics
✗ Cons:
- −Limited advanced AI features
- −No persistent memory
- −Requires manual updates for inventory changes
- −No built‑in email intelligence
Pricing: Starter $19/month; Pro $49/month; Enterprise custom pricing
Conclusion
Deploying a quote request chatbot is no longer a luxury—it's a necessity for travel agencies that want to stay competitive in a digital‑first marketplace. By automating the initial stages of the booking journey, agencies can free up human agents to focus on complex itineraries, upsell premium experiences, and provide a personalized touch that truly resonates with modern travelers. Whether you choose the feature‑rich, no‑code freedom of AgentiveAIQ or a more familiar platform like Tidio or Trengo, the key is to align the chatbot’s capabilities with your agency’s specific workflow and customer touchpoints. Start by defining the core questions your prospects ask, the data you need to capture, and the channels they use. From there, test, iterate, and refine your conversational flows to ensure every interaction feels seamless and valuable. Ready to turn every inquiry into a booked trip? Sign up for a free trial today, compare the platforms, and let your chatbot do the heavy lifting while you focus on crafting unforgettable travel experiences.