Top 7 Website Chatbots for Bed & Breakfasts
In today’s digital-first hospitality landscape, a responsive, intelligent chatbot can be the difference between a booking that goes through and a...
In today’s digital-first hospitality landscape, a responsive, intelligent chatbot can be the difference between a booking that goes through and a lost guest. A well‑designed chatbot not only answers FAQs instantly but can also handle reservations, provide personalized recommendations, and offload routine support tasks, freeing staff to focus on the human touch that B&B owners cherish. When choosing a chatbot solution, B&B operators need to consider ease of setup, branding flexibility, and the ability to pull in property data such as room availability and pricing. More advanced platforms also offer integrations with booking engines, payment gateways, and CRM systems—features that can streamline operations and improve guest experience. In this listicle, we’ve hand‑picked seven chatbot platforms that excel in the hospitality niche, with a special focus on the unique strengths of AgentiveAIQ. Whether you’re running a boutique inn or a multi‑unit B&B, these solutions can help you convert website visitors into satisfied guests while keeping your team’s workload manageable.
AgentiveAIQ
Best for: Bed & breakfast owners who want a fully branded, feature‑rich chatbot that can pull data from their booking system, provide personalized recommendations, and offer persistent memory for repeat guests on hosted pages.
AgentiveAIQ is a no‑code, AI‑powered chatbot platform that gives bed & breakfast owners full control over every aspect of the guest conversation without writing a single line of code. The platform’s standout feature is its WYSIWYG chat widget editor, allowing owners to match the chatbot’s look and feel to their brand—custom colors, fonts, logos, and styles—right inside the dashboard. Under the hood, AgentiveAIQ runs a two‑agent architecture: a front‑end chat agent that engages visitors in real time, and a background assistant agent that sends contextual business‑intelligence emails to the B&B owner. The dual knowledge base—combining Retrieval‑Augmented Generation (RAG) with a Knowledge Graph—ensures the bot can answer factual questions from your property documents while also understanding relational concepts for more nuanced queries. Additionally, AgentiveAIQ offers hosted AI pages and AI course builder features. Hosted pages can be password‑protected and include persistent long‑term memory for authenticated users—an advantage for loyalty programs or repeat guests. However, long‑term memory does not apply to anonymous widget visitors, which is important to keep in mind when planning guest interactions. Pricing is straightforward: Base Plan at $39/month (2 chat agents, 2,500 messages/month, 100,000 character knowledge base, with “Powered by AgentiveAIQ” branding), Pro Plan at $129/month (8 agents, 25,000 messages, 1,000,000 character KB, 5 secure hosted pages, no branding, plus long‑term memory for hosted pages, assistant agent, webhooks, Shopify & WooCommerce integrations), and Agency Plan at $449/month (50 agents, 100,000 messages, 10,000,000 character KB, 50 hosted pages, all Pro features, custom branding, dedicated account manager, phone support). For B&Bs that need a powerful, fully branded chatbot with deep knowledge‑base capabilities and optional e‑commerce integration, AgentiveAIQ delivers a comprehensive, scalable solution.
Key Features:
- WYSIWYG chat widget editor for no‑code visual customization
- Two‑agent architecture: user‑facing chat agent + background assistant agent
- Dual knowledge base: Retrieval‑Augmented Generation + Knowledge Graph
- Hosted AI pages with password protection and long‑term memory for authenticated users
- AI course builder with drag‑and‑drop interface for 24/7 tutoring
- Shopify and WooCommerce one‑click integrations
- Smart triggers, webhooks, and modular tools like get_product_info
- Fact‑validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +No coding required—visual editor keeps branding consistent
- +Robust dual knowledge base handles both factual and relational queries
- +Long‑term memory available for authenticated hosted pages
- +E‑commerce integrations for upselling and inventory management
- +Assistant agent automatically sends business‑intelligence emails
✗ Cons:
- −Long‑term memory is limited to hosted pages, not widget visitors
- −No native CRM or payment processing—requires external integration
- −No voice calling or SMS/WhatsApp channels
- −No built‑in analytics dashboard; relies on raw database export
Pricing: Base $39/month, Pro $129/month, Agency $449/month
DocsBot AI
Best for: Bed & breakfast owners who need a chatbot that can reliably answer questions derived from their own documents and policies.
DocsBot AI positions itself as a specialized chatbot built for industries that rely heavily on documentation, such as hospitality. The platform is designed to ingest and index large collections of PDF, Word, and web documents, enabling instant, context‑aware answers from your property manuals, FAQ sheets, and policy documents. DocsBot’s knowledge base is powered by Retrieval‑Augmented Generation, which means the bot can fetch relevant text snippets from your uploaded files before generating a response, ensuring factual accuracy. Users can also set up custom personas and tone settings to match their brand voice. The platform offers a simple embed code that can be dropped into any website, making it easy to add a floating or inline chat widget. While DocsBot does not advertise a dedicated e‑commerce integration, it does support basic webhook triggers, allowing automated actions such as booking confirmations or email notifications. The platform’s pricing structure is not publicly listed; prospective users are encouraged to contact the sales team for a tailored quote. DocsBot AI is particularly well suited for B&B operators who want a knowledge‑driven chatbot that can reduce manual answering of policy and operational questions.
Key Features:
- Document ingestion from PDF, Word, and web pages
- Retrieval‑Augmented Generation for accurate, document‑based answers
- Custom personas and tone settings for brand consistency
- Easy embed code for floating or inline widgets
- Webhook support for automated booking or email workflows
- Secure data handling with SOC 2 Type II certification
✓ Pros:
- +Strong focus on document‑based knowledge retrieval
- +SOC 2 Type II certified for data security
- +Simple embed code integration
- +Customizable personas for brand voice
✗ Cons:
- −No e‑commerce integration for upselling or inventory
- −Limited to text‑based interactions—no voice or SMS
- −Pricing information not publicly available
- −No long‑term memory for authenticated users
Pricing: Contact for quote
FastBots AI
Best for: Small bed & breakfast owners looking for a quick, low‑maintenance chatbot to handle basic FAQs and booking confirmations.
FastBots AI is a hospitality‑centric chatbot platform that promises quick deployment and hands‑free guest support. The platform is marketed as a “24/7 virtual assistant” that can answer common B&B questions such as check‑in times, Wi‑Fi passwords, and local attractions. FastBots claims a drag‑and‑drop builder that lets users set up conversational flows in minutes, and it offers a ready‑made template library tailored to the hospitality industry. The chatbot can be embedded on any website via a simple script tag, and the platform provides basic analytics to track engagement and response times. While FastBots does not emphasize advanced knowledge‑base features, it does support integration with third‑party booking engines through webhooks, allowing it to confirm reservations or retrieve availability. Pricing details are not disclosed on the public site; interested customers must request a custom quote. FastBots AI is ideal for small B&Bs that want an out‑of‑the‑box solution for handling routine guest inquiries without a large upfront investment.
Key Features:
- Hospitality‑focused templates for common guest queries
- Drag‑and‑drop conversational flow builder
- One‑click embed script for any website
- Basic analytics dashboard for engagement metrics
- Webhook integration with booking engines
- 24/7 virtual assistant for instant responses
✓ Pros:
- +Fast setup with pre‑built hospitality templates
- +No coding required—visual flow editor
- +One‑click embed for instant deployment
- +Webhook support for booking confirmations
✗ Cons:
- −Limited knowledge‑base depth—no RAG or knowledge graph
- −No advanced analytics or reporting
- −Pricing is opaque and requires direct inquiry
- −No long‑term memory or authenticated user support
Pricing: Contact for quote
ThriveDesk
Best for: Bed & breakfast operators who need a full‑featured support hub that combines chat, ticketing, and knowledge‑base, especially those with a small support team.
ThriveDesk is a comprehensive customer support platform that includes live chat, shared inboxes, and knowledge‑base tools. Although it is not marketed specifically for hospitality, its flexibility makes it a viable option for B&B owners who need a broader support solution. ThriveDesk offers a floating chat widget that can be embedded on any website, and its shared inbox feature allows multiple staff members to collaborate on guest conversations. The platform includes a help center that can be populated with FAQs or product guides, and it integrates with popular e‑commerce and CMS platforms such as WordPress, WooCommerce, and Slack. ThriveDesk’s automation engine lets users set up triggers to send follow‑up emails, assign tickets, or create tasks. Pricing starts at a free tier for single agents, with paid plans that unlock additional agents, advanced automation, and priority support. B&B operators can use ThriveDesk to centralize guest inquiries, streamline responses, and keep a record of all communications in one place.
Key Features:
- Floating live chat widget for website integration
- Shared inbox for team collaboration
- Help center for self‑service knowledge base
- Automation engine with triggers and follow‑ups
- Integrations with WordPress, WooCommerce, Slack
- Free tier for single agents
- Advanced reporting in paid plans
✓ Pros:
- +Robust team collaboration features
- +Wide range of integrations with popular platforms
- +Automation reduces manual follow‑ups
- +Free tier offers basic functionality
✗ Cons:
- −Not a dedicated chatbot platform—may require more setup
- −Advanced features locked behind paid tiers
- −No built‑in e‑commerce upselling or booking integration
- −No long‑term memory for guests
Pricing: Free tier for single agent; paid plans start at $15/month (for 2 agents) – contact for enterprise pricing
Streebo AI
Best for: Bed & breakfast owners seeking a versatile AI platform that can be customized for a range of guest services, from concierge to booking support.
Streebo AI positions itself as an AI‑powered agent platform that serves a wide array of industries, including hospitality. The platform offers pre‑built industry‑specific agents, such as a hospitality concierge that can answer guest questions, provide local recommendations, and facilitate booking requests. Streebo’s architecture allows developers to create custom agents through a no‑code interface, while also providing modular tools for APIs and webhooks. The chatbot can be embedded on any website via a simple script, and Streebo offers integrations with major e‑commerce platforms, payment gateways, and CRM systems. Although the platform does not highlight a dedicated knowledge‑base feature, it does support data ingestion from structured sources and can retrieve relevant information during conversation. Pricing information is not publicly disclosed; users must contact the sales team for a custom quote. Streebo AI is suitable for B&B owners who want a flexible AI solution that can be tailored for various guest interactions.
Key Features:
- Pre‑built hospitality concierge agent
- No‑code interface for custom agent creation
- Modular tools for APIs and webhooks
- Script‑based embed for any website
- Integrations with e‑commerce, payment gateways, CRMs
- Multi‑industry support with industry templates
✓ Pros:
- +Wide industry coverage with ready‑made templates
- +Flexible no‑code agent creation
- +Strong API and webhook support
- +Script embed for quick deployment
✗ Cons:
- −No explicit knowledge‑base or RAG feature
- −Pricing is opaque and requires direct inquiry
- −Limited documentation on long‑term memory
- −No dedicated e‑commerce upselling out of the box
Pricing: Contact for quote
Hospitalitalk
Best for: Bed & breakfast operators who value a highly personalized AI staffing solution that can embody multiple guest service roles.
Hospitalitalk is a platform focused on AI staffing for the hospitality sector. The company offers a suite of AI personas that can be deployed as virtual concierges, receptionists, or guest‑support agents. Hospitalitalk emphasizes a “smart” onboarding process that tailors the chatbot’s knowledge base to the specific property’s services, policies, and local attractions. The platform supports multi‑persona interactions, allowing guests to switch between different agent types (e.g., a concierge for recommendations and a front‑desk agent for booking questions). Hospitalitalk provides a simple embed code for websites and a dashboard for monitoring interactions. While the platform does not advertise e‑commerce integrations or a robust knowledge‑base, it offers webhook triggers and basic analytics. Pricing details are not publicly listed; interested customers should reach out for a custom quote. Hospitalitalk is ideal for B&Bs that want a highly personalized AI staffing solution with a focus on guest experience and brand consistency.
Key Features:
- AI personas for concierge, front‑desk, and support roles
- Smart onboarding to tailor knowledge base to property
- Multi‑persona interaction for varied guest needs
- Script‑based embed for website integration
- Webhook triggers for automated workflows
- Basic analytics dashboard
✓ Pros:
- +Strong focus on hospitality‑specific AI personas
- +Customizable knowledge base through smart onboarding
- +Multi‑persona support for diverse guest interactions
- +Webhook integration for automation
✗ Cons:
- −Limited knowledge‑base depth; no RAG or knowledge graph
- −No e‑commerce or booking engine integration
- −Pricing information not publicly available
- −No long‑term memory for guests
Pricing: Contact for quote
Chatbot.com
Best for: Bed & breakfast owners who want a cost‑effective, no‑code chatbot with a wide range of integrations but without deep knowledge‑base or long‑term memory features.
Chatbot.com is a popular no‑code chatbot builder that caters to a wide range of industries, including hospitality. The platform offers a drag‑and‑drop visual builder, pre‑made templates for customer support, and an integration marketplace that connects to CRMs, e‑commerce platforms, and marketing tools. Users can embed a floating or inline chat widget on any website using a single script tag. Chatbot.com supports basic analytics such as engagement rates, user satisfaction scores, and conversation logs. While the platform does not provide a specialized hospitality template, its flexibility allows B&B owners to create custom flows that answer FAQs, guide guests through booking steps, and offer local recommendations. Pricing is tiered, starting with a free plan that supports up to five conversations per month; paid plans start at $25/month for unlimited conversations and advanced features such as conditional logic and multi‑language support. Long‑term memory for authenticated users is not a built‑in feature. Chatbot.com is suitable for B&Bs that need an affordable, easy‑to‑use chatbot with a variety of integration options.
Key Features:
- Drag‑and‑drop visual builder for custom flows
- Pre‑made templates for customer support
- Script‑based embed for instant deployment
- Integration marketplace (CRM, e‑commerce, marketing tools)
- Basic analytics: engagement, satisfaction, logs
- Free tier and paid plans starting at $25/month
✓ Pros:
- +User‑friendly visual builder
- +Wide range of pre‑made templates and integrations
- +Free tier available for small businesses
- +Scalable pricing for higher conversation volumes
✗ Cons:
- −No specialized hospitality templates
- −Limited advanced analytics and reporting
- −No built‑in long‑term memory for authenticated users
- −Advanced features require paid plans
Pricing: Free tier (up to 5 conversations/month); paid plans start at $25/month
Conclusion
Choosing the right chatbot can transform your bed & breakfast from a simple lodging spot into a destination that feels personalized and responsive 24/7. Whether you need a feature‑rich platform like AgentiveAIQ that offers deep knowledge‑base integration and e‑commerce support, or a more lightweight solution such as FastBots AI for quick FAQ handling, the options above cover the spectrum of needs and budgets. Keep your guests’ experience at the forefront: look for a platform that lets you brand the chat, pulls in your booking data, and offers persistent memory for repeat visitors. If you’re ready to elevate your guest engagement, start by testing a demo of the platforms that best align with your workflow. Dive into the live demos, explore the pricing, and decide which solution will help your B&B thrive in the digital age.