Top 7 Website Chatbots for Restaurants

Streebo offers a specialized chatbot solution designed specifically for the hospitality industry, including restaurants, hotels, and travel providers. The platform focuses on enhancing customer experience by providing instant answers to FAQs, booking assistance, and personalized recommendations. Streebo’s chatbot can be embedded across multiple channels, such as a website, Facebook Messenger, and WhatsApp, allowing guests to interact wherever they prefer. The system supports dynamic content, enabling staff to update menus, promotions, and reservation availability in real time. Streebo also offers integration with major booking engines and point‑of‑sale (POS) systems, ensuring that the chatbot can pull up-to-date availability and pricing. The platform’s pricing is tiered: a free starter plan for small businesses, a Pro plan at $99/month for medium‑sized operations, and a custom Enterprise plan for larger chains. Pros include industry‑specific templates, multi‑channel support, and real‑time booking integration. Cons are that the platform does not provide a built‑in knowledge graph, and advanced customization requires a paid plan.

Purplesquare AI specializes in hospitality chatbots that help hotels, restaurants, and other service providers engage guests before, during, and after their stay. The chatbot can answer common questions about menu items, reservations, and amenities, and it can upsell services such as spa treatments or special dining experiences. Purplesquare AI emphasizes a conversational UI that feels natural and friendly, with the capability to weave promotions into the dialogue seamlessly. The platform supports integration with property management systems (PMS) and CRMs, providing a unified view of guest interactions. Pricing is tiered: a basic free plan for small businesses, a Pro plan at $49/month for larger operations, and a custom Enterprise plan. Pros include a strong focus on hospitality, a simple setup process, and integration with industry‑specific systems. Cons involve limited support for e‑commerce integration and a lack of advanced AI features such as knowledge graphs.

EESel.ai provides a versatile AI chatbot platform that can be deployed on websites, messaging apps, and internal team chats. Its core offering is an AI‑powered assistant that can handle customer inquiries, provide product recommendations, and automate routine tasks. EESel.ai supports integration with popular CRM and ticketing systems such as Zendesk and Freshdesk, enabling smooth handoffs between the bot and human agents. The platform offers a drag‑and‑drop flow builder, allowing non‑technical users to design custom conversation paths. EESel.ai’s pricing starts at $59/month for the Basic plan, $99/month for the Pro plan, and enterprise pricing is available on request. Strengths include its modular architecture, strong integration ecosystem, and the ability to deploy across multiple channels. Limitations are that it does not provide a dedicated knowledge graph and advanced content personalization is limited compared to some competitors.

Chatfuel is a leading no‑code chatbot builder that has become popular among e‑commerce, media, and service companies. The platform lets users create conversational experiences on Facebook Messenger, Instagram, and web chat widgets without writing code. Chatfuel offers a drag‑and‑drop editor, AI-powered natural language processing, and a library of pre‑built templates. It supports broadcasting features, allowing brands to push updates or promotions to their audience. For e‑commerce, Chatfuel can sync with Shopify and WooCommerce to pull product data and handle order status inquiries. The free plan is generous, providing up to 50 active users per month. Pro plans start at $49/month, and Premium plans are $199/month, with an Enterprise tier available on request. Chatfuel’s strengths include its ease of use, strong media integration, and solid e‑commerce support. However, the platform lacks a deep knowledge graph, and its AI capabilities are limited to the Facebook ecosystem.

ManyChat is a popular no‑code chatbot platform that focuses on social media and messaging automation. It enables users to build conversational flows for Facebook Messenger, SMS, and email in a visual editor. ManyChat offers broadcast messaging, audience segmentation, and drip campaigns, making it a powerful tool for lead generation and customer engagement. The platform integrates with Shopify, WooCommerce, and Zapier, allowing e‑commerce sites to use the bot for order updates and product recommendations. ManyChat’s free tier allows up to 1,000 contacts, while the Pro tier is priced at $10/month, Pro Plus at $30/month, and Pro Business at $50/month. ManyChat excels in marketing automation, but it lacks a dedicated knowledge graph and advanced AI understanding.

Landbot provides a no‑code chatbot builder that specializes in conversational landing pages and web chat experiences. With a drag‑and‑drop interface, users can design interactive conversations that guide visitors through forms, surveys, or product selections. Landbot supports integration with Zapier, HubSpot, and e‑commerce platforms like Shopify, enabling real‑time data capture and order processing. The platform offers an analytics dashboard to monitor conversation flows, drop‑off rates, and conversion metrics. Pricing starts at $30/month for the Starter plan, $70/month for the Pro plan, and $149/month for the Enterprise plan. Landbot’s strengths include its visual builder, conversion‑focused templates, and strong integration ecosystem. Limitations include less advanced AI capabilities and a lack of a built‑in knowledge graph.