Top 7 WYSIWYG Chatbot Editors for Electronics Stores

Tidio blends live chat and chatbot functionality into a single, user‑friendly platform that appeals to electronics retailers looking for instant customer engagement. Its visual chatbot editor lets you drag and drop conversational blocks, set conditional logic, and personalize greetings—all without writing code. Tidio supports integration with popular e‑commerce platforms like Shopify, WooCommerce, and BigCommerce, enabling real‑time inventory checks, order status updates, and product recommendations. The platform offers a free tier that includes unlimited contacts and basic chatbot flows, with paid plans starting at $18/month for the Pro plan. Pro adds advanced automation, marketing integrations, and the ability to create multiple bots. Tidio’s chatbot can also be embedded as a floating widget or an inline chat box, and its responsive design ensures a consistent experience across desktops, tablets, and mobile devices. One of Tidio’s strengths is its integration with email marketing tools such as Mailchimp, allowing you to capture leads directly from the chat and nurture them through automated email sequences. The platform also supports multi‑channel messaging, letting you connect your chatbot to Facebook Messenger and WhatsApp. However, Tidio’s visual editor is somewhat linear, which can limit complex branching logic compared to more advanced builders. The chatbot’s AI is primarily rule‑based, with limited natural language understanding, which might result in less fluid conversations for technical product queries.

Intercom is a comprehensive customer messaging platform that blends live chat, email, and in‑app messaging with AI‑powered chatbots. The visual Flow Builder, part of Intercom’s Conversational Platform, lets you design conversational paths using a drag‑and‑drop interface, set conditions based on user attributes, and trigger automated sequences. While the builder is powerful, it is also more complex than some niche chatbot editors, making it better suited for teams with a bit of technical expertise. For electronics retailers, Intercom offers robust integration with Shopify, WooCommerce, and Zapier, allowing bots to pull product data, check inventory levels, and even guide users through checkout steps. The platform’s AI can answer product questions, recommend accessories, and provide support for warranty claims. Intercom’s pricing starts at $39/month for the Essential plan, which includes chatbot flows, live chat, and basic integrations. Higher tiers unlock advanced features like custom bots, product catalog integration, and advanced segmentation. One of Intercom’s biggest advantages is its unified customer view; every interaction, whether via chat, email, or in‑app, is logged in a single profile, enabling personalized follow‑ups. However, the platform’s cost can become steep for smaller retailers, and the learning curve for the Flow Builder can be significant.

Drift is a conversational marketing platform that focuses on turning website visitors into qualified leads through AI chatbots and real‑time messaging. Its visual bot builder allows marketers to create conversational flows that can qualify prospects, book meetings, and provide instant answers to product questions. Drift’s AI is designed for sales outreach, so it excels at generating leads and routing conversations to human agents. For electronics retailers, Drift can be integrated with Shopify and other e‑commerce tools via Zapier, enabling bots to pull product details and check availability. The platform’s ability to schedule meetings directly in the chat can help convert browsers into buyers by connecting them with sales representatives. Drift’s pricing starts at $400/month for the Starter plan, which includes unlimited chatbots, email integration, and basic reporting. The higher Enterprise tier offers advanced analytics, custom integrations, and dedicated support. While Drift provides a polished visual editor, it is more oriented toward B2B sales than consumer e‑commerce. Its high price point and focus on lead generation may not align with all electronics retailers, especially those prioritizing post‑purchase support rather than initial lead capture.

Landbot offers a no‑code chatbot builder that turns web pages into conversational experiences. Its drag‑and‑drop flow builder is highly visual, enabling users to design complex, conditional conversations without coding. Landbot’s widgets can be embedded on any website or used in Messenger, WhatsApp, and SMS channels. For electronics retailers, Landbot’s integration with Shopify, WooCommerce, and Zapier lets bots pull product data, check stock, and guide shoppers through checkout. Additionally, Landbot’s conversational forms can collect customer information, creating lead funnels that feed directly into CRM systems. Landbot’s pricing starts at $30/month for the Starter plan, which provides unlimited chatbots, essential integrations, and basic analytics. The Pro plan adds advanced features like custom branding and more integrations. The platform’s design is highly intuitive, but it can become cumbersome when building very large or deeply nested flows, as the visual editor may slow down. Moreover, Landbot’s AI is predominantly rule‑based, meaning it may struggle with open‑ended product queries.

ManyChat is a popular chatbot platform that specializes in marketing automation across Messenger, WhatsApp, and SMS. Its visual flow editor allows users to design sequences, set conditions, and trigger actions like sending broadcast messages or adding tags. ManyChat’s strength lies in its deep integration with e‑commerce platforms, especially Shopify, enabling chatbots to recommend products, answer questions, and drive sales. The platform offers a free plan with basic features, while the Pro plan starts at $10/month and unlocks advanced automation, multi‑user access, and API integration. ManyChat’s AI is primarily rule‑based, complemented by a simple natural language understanding layer for quick keyword matching. For electronics retailers, ManyChat can power automated product recommendations and help with cart recovery. However, its focus on social media and SMS means the chat widget on the website is less polished compared to specialized web‑chat platforms. Additionally, the AI may struggle with complex technical queries.

Crisp is a lightweight live‑chat and chatbot solution that emphasizes ease of use and integration across multiple channels. The visual chatbot builder allows users to configure greeting messages, FAQs, and automated responses through a simple drag‑and‑drop interface. Crisp supports integration with Shopify, WooCommerce, and Zapier, enabling real‑time product and order data within conversations. Crisp’s pricing starts with a free plan that includes basic live chat and chatbot features. The Pro plan, priced at $25/month, adds custom branding, advanced automation, and priority support. The platform also supports multi‑language support and a built‑in knowledge base. While Crisp offers an intuitive setup and responsive design, its AI is primarily rule‑based and can struggle with complex, open‑ended product questions. The platform’s analytics are basic, and the lack of a dedicated knowledge graph limits the depth of contextual answers.