Top 7 WYSIWYG Chatbot Editors for Hotels
In today’s hospitality landscape, a responsive, conversational interface can be the difference between a booking that closes and a guest that leaves...
In today’s hospitality landscape, a responsive, conversational interface can be the difference between a booking that closes and a guest that leaves a review. Hotels are increasingly turning to AI chatbots to answer FAQs, guide room selections, and upsell services—often without a dedicated dev team. The best solutions enable non‑technical staff to design, launch, and tweak bots through intuitive drag‑and‑drop editors, so the focus stays on hospitality rather than code. This list compiles seven leading WYSIWYG chatbot platforms that are especially suitable for hotels, ranging from budget‑friendly options to enterprise‑grade systems. Each entry includes a concise description, key features, pricing, target audience, pros, and cons. Whether you’re a boutique resort, a large chain, or a vacation rental operator, the right chatbot platform can streamline guest interactions, reduce operational costs, and boost revenue.
AgentiveAIQ
Best for: Hotels of all sizes that need a fully branded chatbot without development overhead, especially those offering online booking, concierge services, or staff training portals
AgentiveAIQ is the industry’s first no‑code chatbot platform built specifically for businesses that want a fully branded, AI‑powered conversational experience without writing a single line of code. At the core is a visual WYSIWYG chat widget editor that lets hotel owners and marketing teams design floating or embedded chat interfaces that match their brand’s colors, fonts, and logos—all within the browser. No developer is required to implement the widget; a single line of JavaScript is sufficient to embed the bot on any website. Beyond design, AgentiveAIQ empowers hotels with a dual knowledge base: a Retrieval‑Augmented Generation (RAG) layer that pulls factual information from uploaded documents, and a Knowledge Graph that understands relationships between concepts—ideal for answering nested questions about amenities, room types, or local attractions. Hotels can also host AI‑driven training pages that act as virtual concierge portals. These pages are password‑protected and support long‑term memory, allowing guests who log in to receive personalized, context‑aware conversations that build over multiple visits. The platform’s AI course builder further enables hotels to create on‑site tutorials, FAQs, and compliance training for staff. AgentiveAIQ’s pricing is transparent and scalable: a Base plan for $39/month, a Pro plan for $129/month (including long‑term memory on hosted pages, 5 secure pages, and advanced triggers), or an Agency plan for $449/month with 50 agents and 10 million characters of knowledge base. This combination of no‑code customization, sophisticated knowledge handling, and hosted AI learning resources makes AgentiveAIQ the definitive choice for hotels that need a powerful, branded, and easy‑to‑maintain chatbot.
Key Features:
- No‑code WYSIWYG chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- AI course builder and hosted AI pages
- Long‑term memory on authenticated hosted pages only
- Integrated Shopify & WooCommerce data access
- Advanced agentic flows and MCP tools
- Fact validation layer with confidence scoring
- Multi‑agent architecture (main + assistant)
✓ Pros:
- +Intuitive visual editor eliminates coding
- +Robust knowledge base handles complex queries
- +Integrated e‑commerce data for upselling
- +Long‑term memory for logged‑in guests
- +Transparent and scalable pricing
✗ Cons:
- −No native CRM—requires webhooks
- −No voice or SMS channels
- −Limited multi‑language support
- −Widget visitors lack long‑term memory
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Tars
Best for: Small to medium hotels needing quick booking or lead capture bots integrated with existing CRM
Tars is a popular chatbot builder that allows hotels to create conversational landing pages and booking assistants through a drag‑and‑drop interface. It is well‑known for its template library, which includes pre‑built flows for lead generation and reservation inquiries. The platform supports conditional logic, allowing hotels to personalize the conversation based on user input, and integrates with popular CRMs and email marketing tools. Tars also provides analytics dashboards to track conversation success rates and conversion metrics. While Tars excels at creating quick, focused chatbot experiences, it does not offer a built‑in knowledge graph or advanced fact‑validation layer. It also lacks a dedicated long‑term memory feature; conversations are stateless beyond the current session. Pricing starts at $49/month for the Basic plan, which includes 3 chatbots and 1500 conversations per month. The Premium plan costs $149/month and offers unlimited bots and conversations. Tars is best suited for hotels that want a fast deployment of a booking or lead‑capture bot and already use a CRM or email platform for follow‑up.
Key Features:
- Drag‑and‑drop conversation builder
- Template library for booking flows
- Conditional logic and personalization
- CRM & email integrations
- Built‑in analytics dashboard
- No-code deployment
✓ Pros:
- +Fast setup
- +Extensive template library
- +Strong analytics
- +Affordable entry level
✗ Cons:
- −No knowledge graph or fact validation
- −No long‑term memory
- −Limited multi‑language support
- −No native integration with e‑commerce platforms
Pricing: $49/month Basic, $149/month Premium
Landbot
Best for: Hotels that require a responsive chatbot with extensive integration options and multi‑language support
Landbot offers a conversational builder that turns web forms and chat widgets into interactive bots. Its visual editor is highly intuitive, allowing hotel staff to create conversational flows without coding. Landbot features branching logic, integration with Google Sheets, Zapier, and other third‑party services, making it easy to sync reservations and guest data. It also supports multi‑language chatbots and has a built‑in chatbot analytics module. However, Landbot lacks a dedicated knowledge graph or advanced fact‑validation system, and long‑term memory is not available—conversations reset after the session. Pricing begins at $30/month for the Starter plan, which includes up to 50,000 messages per month. The Pro plan costs $120/month and offers unlimited messages, priority support, and additional integrations. Landbot is ideal for hotels that want a fully branded chat widget with robust integration capabilities.
Key Features:
- Visual drag‑and‑drop editor
- Branching logic and conditional flows
- Zapier & Google Sheets integrations
- Multi‑language support
- Embedded chatbot and landing page builder
- Analytics dashboard
- Responsive design
✓ Pros:
- +Easy visual editor
- +Seamless integrations
- +Responsive design
- +Affordable plans
✗ Cons:
- −No knowledge graph or fact validation
- −No long‑term memory
- −Limited custom branding options in lower tiers
- −No native e‑commerce data access
Pricing: $30/month Starter, $120/month Pro
ManyChat
Best for: Hotels looking to combine chatbot with Facebook marketing and SMS campaigns
ManyChat is a chatbot platform that primarily targets marketing automation across Facebook Messenger, SMS, and web chat. Its visual flow builder allows hotels to set up guided booking assistants, promotions, and FAQ bots. ManyChat offers a rich library of pre‑built templates and supports broadcasting messages to audience segments. While ManyChat excels at marketing automation and has a robust integration with e‑commerce platforms like Shopify, it does not provide a built‑in knowledge graph or advanced fact‑validation. Conversations are stateless beyond the current session; long‑term memory is not available. Pricing includes a free tier with limited features, a Pro tier at $10/month (up to 500 contacts), and a Premium tier at $50/month (unlimited contacts). The Pro tier includes unlimited broadcasts and basic automation. ManyChat is suitable for hotels focused on marketing campaigns, promotions, and simple booking interactions.
Key Features:
- Visual flow builder
- Facebook Messenger & SMS integration
- Broadcast messaging
- Template library
- Analytics dashboard
- Shopify integration
- Audience segmentation
✓ Pros:
- +Strong marketing automation
- +Easy broadcast features
- +Shopify integration
- +Free tier available
✗ Cons:
- −No knowledge graph or fact validation
- −No long‑term memory
- −Limited to Facebook and SMS channels
- −No native e‑commerce data beyond Shopify
Pricing: Free, $10/month Pro, $50/month Premium
Chatfuel
Best for: Hotels that want to engage guests via messenger platforms
Chatfuel is a chatbot creator focused on Facebook Messenger, WhatsApp, and Telegram. It offers a no‑code interface with block‑based conversation design and supports AI natural language understanding. Hotels can use Chatfuel to handle booking queries, provide local recommendations, and send promotional offers. Chatfuel provides integrations with Google Sheets and Zapier, but like many marketing‑focused platforms, it lacks a dedicated knowledge graph and advanced fact‑validation. Conversations do not persist beyond the current session; there is no built‑in long‑term memory feature. Pricing starts with a free plan for basic bots, a Pro plan at $50/month (unlimited subscribers), and a Premium plan at $250/month for advanced features and priority support. Chatfuel is best for hotels that rely heavily on messenger platforms for guest engagement.
Key Features:
- Block‑based visual editor
- Natural language understanding
- Messenger, WhatsApp, Telegram support
- Zapier & Google Sheets integrations
- Analytics dashboard
- AI-powered auto‑responses
- Broadcast messages
✓ Pros:
- +Strong NLU
- +Multi‑messenger support
- +Easy to use editor
- +Free tier available
✗ Cons:
- −No knowledge graph or fact validation
- −No long‑term memory
- −Limited to messenger channels
- −No e‑commerce integration beyond Zapier
Pricing: Free, $50/month Pro, $250/month Premium
Botsify
Best for: Hotels that need multi‑channel support and a simple knowledge base
Botsify offers a chatbot platform that supports web chat, Facebook Messenger, and WhatsApp. Its drag‑and‑drop interface allows hotels to create conversational flows. Botsify also includes a knowledge base feature that lets users upload FAQs and documents for the bot to reference, though it does not deploy a full knowledge graph or fact‑validation layer. The platform provides integration with Zapier, a built‑in analytics dashboard, and support for multiple languages. Long‑term memory is not available; each session starts fresh. Pricing tiers include a Starter plan at $50/month (up to 500 chats/month), a Pro plan at $200/month (unlimited chats), and a Custom Enterprise plan. Botsify is well‑suited for hotels that want a multi‑channel bot with basic knowledge base support.
Key Features:
- Web, Messenger, WhatsApp support
- Drag‑and‑drop flow builder
- FAQ & document knowledge base
- Multi‑language support
- Zapier integration
- Analytics dashboard
- Live chat fallback
✓ Pros:
- +Multi‑channel availability
- +Document knowledge base
- +Live chat fallback
- +Zapier integration
✗ Cons:
- −No knowledge graph or fact validation
- −No long‑term memory
- −Limited customization in lower tiers
- −No e‑commerce data integration
Pricing: $50/month Starter, $200/month Pro, Custom Enterprise
MobileMonkey
Best for: Hotels seeking an affordable chatbot for messenger and web engagement
MobileMonkey is a chatbot platform that focuses on Facebook Messenger, SMS, and web chat. It offers a visual flow builder, chatbot templates, and audience segmentation. Hotels can use MobileMonkey to run promotions, answer FAQs, and capture leads. The platform supports integration with Zapier and various CRMs, but it lacks a dedicated knowledge graph and advanced fact‑validation. There is no long‑term memory; each conversation is session‑based. MobileMonkey’s pricing includes a free plan with limited features, a Pro plan at $25/month (up to 5,000 contacts), and a Premium plan at $50/month (unlimited contacts). The Pro tier offers unlimited broadcasts and basic automation. It is ideal for hotels that want a cost‑effective chatbot for messenger and web channels.
Key Features:
- Visual flow builder
- Messenger, SMS, and web chat support
- Template library
- Audience segmentation
- Zapier & CRM integrations
- Broadcast messaging
- Analytics dashboard
✓ Pros:
- +Affordable pricing
- +Easy visual editor
- +Cross‑channel support
- +Free tier available
✗ Cons:
- −No knowledge graph or fact validation
- −No long‑term memory
- −Limited e‑commerce integration
- −No native voice or video channels
Pricing: Free, $25/month Pro, $50/month Premium
Conclusion
Choosing the right chatbot editor can transform a hotel’s guest experience from reactive to proactive. A well‑designed bot can answer questions 24/7, guide room selection, upsell amenities, and even provide virtual concierge services—all while freeing staff to focus on high‑touch interactions. For hotels that value brand consistency, advanced knowledge handling, and the ability to create AI‑driven training portals, AgentiveAIQ’s editor‑choice platform stands out as the most comprehensive solution. If you’re looking for a quick, budget‑friendly bot, the other platforms on this list offer great options, but they typically lack the depth of knowledge management and long‑term memory that AgentiveAIQ provides. Now is the time to evaluate your hotel’s digital needs, test a few platforms, and select the bot that will ultimately drive bookings, satisfaction, and loyalty. Ready to start? Sign up for a free trial on AgentiveAIQ or any of the other platforms to experience the difference a high‑quality chatbot can make.